Learner transcripts

Download learner transcript and manage reports using Captivate Prime.

Adobe Captivate Prime enables the administrators of an organization to generate the transcripts associated with learners. 

Generate learner transcripts

1. To generate learner transcripts, click Reports on the left pane in Administrator login.

The Administrator navigates to the Excel Reports tab inside the Reports page.

2. Click the link Learner Transcripts.

The Learner Transcript history page displays with the message- No Learner Transcripts have been generated yet  or a list of downloads that have been triggered post Learning Transcripts history page implementation.

Learner transcript report link snapshot

 4. A Learner transcripts dialog appears. Choose the date range for which you need the transcript generated.

Note: By default, from start date is the learner's registration date and the to date is always the current date. You can modify only the start date from when you need the data.

5. Choose the learners names from the Select Learners field, and click Generate.

6. You can choose single learner or groups of learners. To add more than one learner, click Add More Learners.

Add new learners
Add new learners

7. You can choose specific catalogs by enabling the check box. Transcript is only downloaded for the specified catalogs. You can choose specific catalogs by selecting the catalog from the 'Select Catalogs' drop-down list.

Select catalogs
Select catalogs

9. When exporting Learner Transcripts, there is an option, Enrollment Status. This drop-down contains the following options:

  • Select All
  • Completed
  • In Progress
  • Not Started
  • Unenrolled
Add enrollment status
Add enrollment status

8.  You can also download transcripts for learners who have been deleted from an account.

To download Learner Transcripts of deleted users, click the Advanced Options arrow, and enable the check-box Include data of Deleted Learners.

Include data of deleted learners
Include data of deleted learners

9. You can choose to download module level information in the Learner transcript by enabling the "Enable module level information" check-box. In this case module names and the time spent on each module is fetched as a part of the transcript if this option is enabled.

10. You can choose to download skills data and summary sheets by enabling the option "Include skills data and summary sheets" check-box.

Transcripts are generated and downloaded to your computer as .csv files when the skills data is not included. If the Skills data checkbox is enabled transcripts are generated and downloaded .xls files.

History of Learner Transcript downloads

On the Learner Transcript download page, to generate  a report, when you click the Generate New button, the Learner Transcripts dialog displays.

Learner transcript dialog
Learner transcript dialog

Click Advanced Options and expand the panel.

Choose the users and the catalog they belong to. After clicking the Generate button, a dialog displays that mentions the approximate time that will be taken to download the report. To generate the report, click Generate.

Download learner transcripts
Download learner transcripts

The transcript gets generated in the background, and you can continue with your tasks in Prime. Once the transcript is generated, you can download the transcript from the list.

As an Admin, you can view all transcripts that are generated by anyone in the system.

History of downloads
History of downloads

The download list displays the following attributes:

  • Learners: The learners / learner groups whose transcripts are to be downloaded.
  • Additional Data Included: Depends on the additional data admin wants to download from the Advanced option in the Add learner transcript modal
  • Status: Downloaded, queued, or in progress.
  • From and To: Duration of the transcripts to be downloaded.
  • Filters Applied: Whether you'd applied the filters for Enrollment Status.
  • Generated by: The user id of the Prime user who has requested the download.
  • Status: Downloaded, queued, or in progress.

You can cancel the download at any time. If a job is canceled by the admin, Prime sends an in-app notification to the user who triggered the learner transcript.

Queued request status
Queued request status

You can cancel the download at any time. If a job is canceled, Prime sends an in-app notification to the user who has canceled the job. 

Data of deleted learners

You can include the data of deleted learners in the Learner Transcript list. On the Learner Transcripts dialog, enable the option Include data of Deleted Learners.

After enabling the option and clicking Generate, the deleted learners' data features in the Learner Transcript download page, as shown below:

Deleted learners on download page
Deleted learners on download page

Customize columns

An Administrator can customize the columns exported in a Learner Transcript report. Admins, Custom Admins, and Managers can configure the columns before exporting the report. 

On the Learner Transcripts dialog, click Advanced Options. In the Configure Export Format section, choose the columns that you want to export.

Select columns for Learner Transcripts
Select columns for Learner Transcripts


Customization is allowed only when a user downloads the Learner Transcript in .CSV format. When downloaded in .XLSX format, the column preference selection will not be honored and all the default columns will be exported.

Learner transcript file content

A typical learner transcript file consists of six excel sheets in a single file. The learner transcript sheets give an overall insight into data including the number of learners involved per course, their skills, the completion percentage based on course or learner, and a compliance dashboard. The following are the dashboards available in learner transcripts:

Learner Transcript

In the learner transcript excel sheet, along with profile details about the learner, a learning object wise consumption details are provided such as enrollment date, started date, grade achieved, quiz score obtained. If courses are part of any learning program, they are listed separately apart from individual course consumption details. 

1- Learning Activity Dashboard

In this LO-specific dashboard, you can view the number of learners for each course, learning program, or certification. You can view the progress sheet for learners for a particular learning object. This sheet displays data like the number of learners who have completed the course or learning program, learners in progress, and learners' due dates.

The users' progress for the specific course is calculated based on the Input Fields where you specify the due date and progress percentage thresholds. For example, if you specify 7 days and 70% as the values in your Input field, the course progress for courses due in 7 days, and for courses that have more than 70% progress are displayed. You can also change the time period in this sheet, where the modified data is automatically displayed in this dashboard.

2 - Learning Activity Dashboard

This learning dashboard displays data for a specific user. From this dashboard, you can see the courses, learning programs, or certifications that a particular user has enrolled in. The table also displays data on which learning objects the user has completed, the learning objects in progress, and upcoming due dates for the user.

The users' progress for each course is calculated based on the inputs that you specify. That is, the due date and progress percentage values. For example, if you specify 7 days and 70% as the values in your Input field, the user's progress for different courses that are due in 7 days, and for courses that have more than 70% progress are displayed.


In the skills sheet, skill name, skill level, required credits, earned credits, completion percentage, and other profile details are provided. A sample snapshot of skills excel sheet is provided below for reference.  

1- Skill Dashboard

In this dashboard, you can see whether your organization is equipped on various skills. For a specific skill, you can check the number of users in an organization who are supposed to have this skill versus the number who actually has the skill. This dashboard also specifies the users who have to refresh their skills. This value is calculated based on the input that you enter in the Input field. For example, if you enter 50 days as your input, the dashboard provides data on users who need their skills refreshed after 50 days.

2- Skill Dashboard

This skill dashboard is more user-specific. You can filter a specific user or several users and view their skill level as a dashboard. This sheet can help managers and administrators track how skilled each learner is as compared to how skilled they are expected to be. The Skill dashboard also throws light on the learners who have to refresh their skills. The learners refresh list is calculated based on the number of days that you enter in the Input Field.

Compliance Dashboard

The Compliance Dashboard has two parts - compliance report per user and compliance report per training. For the user-based report, you can use the Compliance Dashboard to track users who have upcoming due dates for important compliance initiatives. For the training-based report, you can filter by learning program or certification.

For both the compliance reports, filter by the due date to view the appropriate data.

Time and date columns in the transcript

The values in the following columns have minutes rounded to the nearest minute and seconds to 00:

  • Enrollment Date (UTC TimeZone)
  • Started Date (UTC TimeZone)
  • Completion Date (UTC TimeZone)
Time columns in the transcript
Time columns in the transcript

Module duration and ID columns in the transcript

The Learner Transcript also displays the columns- Module Duration and ID.

Module duration column
Module duration column


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