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Learning Manager compliance to GDPR

  1. Learning Manager User Guide
  2. Introduction
    1. New features summary
    2. Release Notes
    3. System requirements | Adobe Learning Manager
    4. Adobe Learning Manager reference site (ALM reference site) package for AEM Sites
    5. Learning Manager compliance to GDPR
    6. Accessibility in Learning Manager
    7. Support for custom domain
  3. Get Started
    1. Getting started as Administrator
    2. Getting started as an Author
    3. Getting started as a Learner
    4. Getting started for Managers
    5. Getting started as an instructor in Learning Manager
  4. Administrator
    1. User log in
    2. Add users and create user groups
    3. Add classroom locations
    4. Create course modules, instances, and learning programs
    5. Learning Manager Content Catalog
    6. Content marketplace
    7. Reports
    8. Learning Paths
    9. Learning plans
    10. Manage Learning Manager orders and billing
    11. Job Aids
    12. Certifications
    13. Catalogs
    14. Add users in bulk
    15. Peer accounts
    16. Create and modify skills and levels
    17. AI-based recommendation of courses
    18. Gamification
    19. Customize learner homepage
    20. Badges
    21. Color themes
    22. Learner transcripts
    23. Waitlist & attendance management
    24. Fluidic player
    25. Announcements
    26. Email templates
    27. Adobe Connect integration
    28. Settings
    29. Notifications
    30. iPad & Android tablet users
    31. Getting started as Administrator
    32. Purge users
    33. Tags
    34. Learning Manager Content Catalog
    35. Custom roles
    36. Catalog labels
    37. xAPI in Learning Manager
    38. Monitoring and moderating Social Learning as an admin
    39. Enable full control of shared catalog
    40. Map skill with skill domains
  5. Integration Admin
    1. Migration manual
    2. Learning Manager Connectors
    3. Integrate Learning Manager with AEM
    4. Install Salesforce package in Learning Manager
    5. Install Microsoft Teams connector
    6. Application developer manual
    7. Learning Manager App for Salesforce
    8. Settings
    9. Manage custom roles via CSV files
  6. Authors
    1. User login
    2. Content library
    3. Creating, modify, and publish courses
    4. Catalogs
    5. Job Aids
    6. Adobe Connect integration
    7. Add learning objects in different locales
    8. User notifications
    9. Email templates
    10. How to choose course modules?
    11. Preview as learner
    12. Settings
    13. xAPI in Learning Manager
  7. Instructor
    1. Modules
    2. Managing learners for your session
  8. Learner
    1. Log in
    2. Profile Settings
    3. Catalogs
    4. Courses
    5. Fluidic player
    6. Learning Programs
    7. Certifications
    8. Job Aids
    9. Badges
    10. Skills & Levels
    11. Gamification
    12. User notifications
    13. Announcements
    14. Waitlist & attendance management
    15. Learning Manager app for Salesforce
    16. Adobe Connect integration
    17. Learner App for mobiles and tablets
    18. Social Learning in Learning Manager
    19. Adobe Learning Manager desktop application
    20. Learner home page
    21. Share to Social Learning
    22. System requirements | Adobe Learning Manager desktop application
  9. Manager
    1. User log in
    2. Manager dashboard
    3. Reports
    4. Learning Objects
    5. User notifications
    6. Learner transcripts
    7. Settings
    8. iPad & Android tablet users
  10. Frequently Asked Questions
    1. Frequently Asked Questions for Administrators
    2. Frequently Asked Questions for Authors
    3. Frequently Asked Questions for Instructors
    4. Frequently Asked Questions for Managers
  11. Knowledge Base
    1. Unable to log in to Learning Manager
    2. Learning Summary does not display current data
    3. Unable to upload a CSV
    4. Generate a HAR file
    5. L1 feedback auto popup does not appear
    6. Unable to view certain courses under catalog while creating a Certification
    7. Unable to view certain course under catalog while creating a Learning Program
    8. Issues in retiring a Learning Program
    9. Unable to assign a badge
    10. Session expires in Learning Manager
    11. Unable to search a course
    12. Troubleshoot migration issues
    13. Troubleshoot Learning Manager app issues
    14. Users get auto deleted in Learning Manager
    15. Publishing issues in the EU domain
    16. Unable to register as external user
    17. Okta Active Directory integration with Adobe Learning Manager
    18. Unable to view learners in a course
    19. Unable to view calendar
    20. Module is not marked complete after completing a course
    21. Unable to achieve a skill after completing a course
    22. Radio buttons are missing
    23. Unable to view file submissions in Learning Manager
Bemærk:

Important: The contents of this document are not legal advice and are not meant to substitute for legal advice. Please consult your company's legal department for advice concerning GDPR.

GDPR is a new regulation by the European Union that comes into effect on 25 May 2018. It provides strong control for data privacy and enables end users to take charge of their own personal data.

While GDPR is a EU regulation, it is applicable to business entities worldwide, that collects personal information for any user who may be EU resident.  As a Learning Manager customer, evaluate if GDPR is applicable to your organization.

As per GDPR, If your business provides a product or service to EU residents, and determines how and why to collect, track, and monitor their data, you’re considered a data controller. As an Adobe Learning Manager customer, if you perform one of these activities you are considered as a data controller.

Businesses that process data on behalf of controllers are considered data processors. As a vendor of cloud-hosted LMS Adobe Learning Manager, Adobe plays the role of a data processor. Here are some more details about GDPR and Your Business.

Learning Manager has built in the following tools and processes that will help you in GDPR compliance. To support any processes that go beyond the product to be fully compliant with the regulation, you may still need to evaluate with your compliance team.

Right to Forget- Reaching the Data Controller: GDPR requires data controllers to support a Right To Forget functionality for their users. This means that any user has the right to request the data controller to permanently delete any Personal data stored for that user. If you get such a request and further evaluate that it is a valid request, this functionality is now provided in Learning Manager through its Purge Users functionality. This feature allows the admin to initiate a permanent delete of any data related to a specific individual, upon the individuals request at which point Learning Manager will instantly hard delete the data from its database and a purge of the backup logs (meant for recovery of the system) will also follow automatically.

Right to Forget- Reaching the Data Processor: The end user can also reach out to Adobe independently for deleting their PII. In this case, Learning Manager will automatically detect which accounts own the PII for that user and Adobe will notify the admin immediately of such a request. Admin can then evaluate the validity of the request and take a call on the request through the Purge Users feature.

Right to Access: GDPR allows the end user the right to request data that a controller may have stored for that end user. To support this request, Learning Manager allows the admin to self-generate Learner Transcript which can be shared with the user.

Privacy by Design, Data Encryption: We process data both in transit and at rest using best-in-class encryption standards to ensure data security. Encryption algorithms used are SHA-256. This ensures that any data that you store is adequately protected so that it does not fall into the wrong hands.

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