Navigate to the course settings.
An instructor is unable to view the file submissions that a learner has uploaded.
Instructors are unable to view files that learners have uploaded in the Submission Activity Module.
For example, a learner had enrolled for an instance named Test instance of a course, as shown below:
The learner then opens the course and uploads a file in the Activity module.
When the instructor tries to approve the submission, the instructor is unable to do so.
If there is no instructor in the course instance in which the learner is enrolled, the issue appears.
To check if an instructor is added to the course instance, perform the steps below: