Open the Creative Cloud desktop app.
Use the Creative Cloud desktop app to find and install previous versions of your Creative Cloud apps. We provide installers for current and previous major versions of our apps.
Install previous versions of your Creative Cloud apps
To retain your app preferences, uninstall the current version before installing the previous version. When prompted to preserve preferences, select Keep.
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Select the More actions icon for the app that you want to install.
The three dots present on each application tile open More actions drop down menu. The three dots present on each application tile open More actions drop down menu. -
In the context menu, select Other versions.
Select Other versions to find the preferred version of the app. Select Other versions to find the preferred version of the app. -
Find the app version that you want to install, and select Install.
You can install any of the previous major versions of Creative Cloud apps. You can install any of the previous major versions of Creative Cloud apps. Your app's preferred version starts installing.
Retain previous versions of your app
When you install a new version of a Creative Cloud app, its previous version is removed by default. However, you can set a preference to retain the previous version.
If you have a school or work account, and your organization has disabled auto-updates, the auto-update option will not appear in the Creative Cloud desktop app.
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Select the Account icon in the upper-right of the Creative Cloud desktop app, and then select Preferences.
Selecting Preferences will open a new window. Selecting Preferences will open a new window. -
Select the Apps tab in the sidebar and enable the Auto-update option.
Switching to Auto-update will save you from manually updating each application. Switching to Auto-update will save you from manually updating each application. -
Select Advanced options for the desired app.
You can select Advanced options to download previous versions for multiple apps at a time. You can select Advanced options to download previous versions for multiple apps at a time. -
Unselect Remove older versions, and then select Done.
Unselecting this option will allow the application/s to auto-update easily while keeping your desired version. Unselecting this option will allow the application/s to auto-update easily while keeping your desired version. You have successfully installed the previous version of your Creative Cloud apps.