Application version
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System requirements and compatibility
- Check your operating system version
- Available versions of Adobe apps for download
- Technical requirements for Creative Cloud apps
- Technical requirements for Creative Cloud desktop app
- Adobe apps compatibility with macOS
- Adobe apps compatibility on Mac computers with Apple silicon
- Install plugins on Mac computers with Apple silicon
- Transfer Adobe apps to Mac computers with Apple silicon
- Adobe apps compatibility with Windows 11
- Adobe apps compatibility with Microsoft Copilot+ PCs
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Download and install Adobe apps
- Download and install Creative Cloud apps
- Download and install Document Cloud apps
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Download Elements apps
- Prepare to download Elements apps
- Download and install Photoshop Elements from Adobe
- Download and install Premiere Elements from Adobe
- Download Adobe Photoshop Elements using direct links
- Download Adobe Premiere Elements using direct links
- Install previous versions of Photoshop Elements
- Install previous versions of Premiere Elements
- Manage your installed apps
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Licensing and activation
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Serial numbers and redemption codes
- Redemption code overview
- Find your redemption code
- Redeem your Adobe code or gift card
- Redeem code with an active subscription
- Redeem your Student and Teacher edition purchase
- Invalid or revoked redemption code
- Find serial number for your Adobe purchases
- Find serial number for retailer or store purchases
- Video: Find serial number for your Adobe apps
- Invalid or revoked serial number
- Creative Cloud apps ask for serial number
- Activate or deactivate your apps
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Serial numbers and redemption codes
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Troubleshoot
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Error codes and messages
- Find and check installation logs
- Error 105 causes installation failure for Adobe apps
- Error 117 occurs while downloading or updating Adobe apps
- Error 183 causes installation failure
- Error 191 causes installation failure on Windows
- Error 501 causes installation failure on Windows
- Error 503 causes installation failure on Windows
- Error 506 causes installation failure on Windows
- Error 507 causes installation failure on Windows
- Error 508 causes installation failure for Windows
- Adobe apps display unsupported browser error
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Download failure and interruption
- Unable to install Adobe apps due to connectivity issues
- Installation failed for Creative Cloud desktop app
- Installer is stuck for Adobe apps
- Prepare to run Creative Cloud Cleaner tool
- Run Creative Cloud Cleaner Tool
- Unable to download non-subscription apps
- Notification to close background processes during installation
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Licensing and activation issues
- Unable to sign in to earlier versions of Creative Cloud
- Unable to reach Adobe servers
- Device activation limit reached
- Troubleshoot Creative Cloud app licensing and user account issues
- Troubleshoot activation error 194:6 for Adobe apps
- Troubleshoot licensing error 205 for Creative Cloud apps
- Adobe license certificates are shown as not trusted
- Unable to activate or reinstall legacy Adobe apps
- Reset hosts file
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App settings issue
- Creative Cloud login item issues on macOS Ventura
- Older versions of Creative Cloud apps fail to uninstall on Windows
- Adobe apps show licensing dialog box when accessing Keychain on macOS
- Adobe apps display system clock error
- Adobe apps repeatedly ask for proxy credentials on macOS
- Subscription and app language settings don't match
- Login issues
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Error codes and messages
-
System requirements and compatibility
- Check your operating system version
- Available versions of Adobe apps for download
- Technical requirements for Creative Cloud apps
- Technical requirements for Creative Cloud desktop app
- Adobe apps compatibility with macOS
- Adobe apps compatibility on Mac computers with Apple silicon
- Install plugins on Mac computers with Apple silicon
- Transfer Adobe apps to Mac computers with Apple silicon
- Adobe apps compatibility with Windows 11
- Adobe apps compatibility with Microsoft Copilot+ PCs
-
Download and install Adobe apps
- Download and install Creative Cloud apps
- Download and install Document Cloud apps
-
Download Elements apps
- Prepare to download Elements apps
- Download and install Photoshop Elements from Adobe
- Download and install Premiere Elements from Adobe
- Download Adobe Photoshop Elements using direct links
- Download Adobe Premiere Elements using direct links
- Install previous versions of Photoshop Elements
- Install previous versions of Premiere Elements
- Manage your installed apps
-
Licensing and activation
-
Serial numbers and redemption codes
- Redemption code overview
- Find your redemption code
- Redeem your Adobe code or gift card
- Redeem code with an active subscription
- Redeem your Student and Teacher edition purchase
- Invalid or revoked redemption code
- Find serial number for your Adobe purchases
- Find serial number for retailer or store purchases
- Video: Find serial number for your Adobe apps
- Invalid or revoked serial number
- Creative Cloud apps ask for serial number
- Activate or deactivate your apps
-
Serial numbers and redemption codes
-
Troubleshoot
-
Error codes and messages
- Find and check installation logs
- Error 105 causes installation failure for Adobe apps
- Error 117 occurs while downloading or updating Adobe apps
- Error 183 causes installation failure
- Error 191 causes installation failure on Windows
- Error 501 causes installation failure on Windows
- Error 503 causes installation failure on Windows
- Error 506 causes installation failure on Windows
- Error 507 causes installation failure on Windows
- Error 508 causes installation failure for Windows
- Adobe apps display unsupported browser error
-
Download failure and interruption
- Unable to install Adobe apps due to connectivity issues
- Installation failed for Creative Cloud desktop app
- Installer is stuck for Adobe apps
- Prepare to run Creative Cloud Cleaner tool
- Run Creative Cloud Cleaner Tool
- Unable to download non-subscription apps
- Notification to close background processes during installation
-
Licensing and activation issues
- Unable to sign in to earlier versions of Creative Cloud
- Unable to reach Adobe servers
- Device activation limit reached
- Troubleshoot Creative Cloud app licensing and user account issues
- Troubleshoot activation error 194:6 for Adobe apps
- Troubleshoot licensing error 205 for Creative Cloud apps
- Adobe license certificates are shown as not trusted
- Unable to activate or reinstall legacy Adobe apps
- Reset hosts file
-
App settings issue
- Creative Cloud login item issues on macOS Ventura
- Older versions of Creative Cloud apps fail to uninstall on Windows
- Adobe apps show licensing dialog box when accessing Keychain on macOS
- Adobe apps display system clock error
- Adobe apps repeatedly ask for proxy credentials on macOS
- Subscription and app language settings don't match
- Login issues
-
Error codes and messages
Information stored on your device during activation
Last updated on
Apr 14, 2025
Learn what information is stored on your device when you activate an Adobe app.
Activation stores information about your license in an encoded form on your computer’s hard drive at these locations.
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Storage location |
For versions prior to Creative Cloud 2019 |
Adobe directory |
Creative Cloud 2019 or later |
As per your operating system, secure storage using credential entries, where the name starts with Adobe, at the following locations:
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