Sign out from your account.
Last updated on
Apr 14, 2025
When you try to sign in to a Creative Cloud app, you receive a message stating that your application isn't licensed to run in its installed language.
Some subscriptions have specific language restrictions. This error is displayed if the application is currently set to launch in a language not supported by your subscription.
Subscription is limited to working in a specific language
You have signed in with an Adobe ID, and your subscription to Creative Cloud is limited to working in a particular language.
You can resolve the issue by using an Adobe ID with an unrestricted Creative Cloud subscription:
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Sign in with the Adobe ID with an unrestricted Creative Cloud subscription.
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Relaunch the app.
Installed app locale doesn’t match the subscription
Your app may have been installed in a locale or language that is different from the one associated with your subscription.
Ensure that you have installed your Adobe apps in the language supported by your subscription. The error message also mentions this language.
Follow these steps to install an Adobe application in a specific language:
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Open the Creative Cloud desktop app.
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Select the Account icon in the upper right, and then select Preferences.
Note:If your screen looks different, follow the instructions for the earlier version of the Creative Cloud desktop app.
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Select Apps in the left sidebar of the Preferences dialog box.
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Select a language from the Default install language list.
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Select Done to apply your changes.
All apps that you download after making this change will be installed in the new language.
