Use the Finder to navigate to /Library/Application Support/Adobe/caps.
Last updated on
Apr 14, 2025
Learn what to do when you try to install Adobe apps (such as Photoshop or Illustrator) and you get Error 105.
Error 105 may occur when you don't have the read/write permissions for the caps folder and the hdpim.db file, or the hdpim.db file is corrupt.
Try the following solutions in the given order when you encounter Error 105.
Required permissions missing for the caps folder
Follow the steps to give the required permissions as per your operating system.
macOS
-
-
Control-select the caps folder and then select Get Info.
-
Expand the Sharing & Permissions section.
-
Select the lock icon in the bottom-right corner. When prompted, enter your administrator username and password, and then select OK.
-
Set the following permissions:
- system: Read & Write
- admin: Read only
- everyone: Read only
-
Select the gear icon and select Apply To Enclosed Items.
-
Close the Get Info dialog box.
Windows
-
Go to C:\Program Files (x86)\Common Files\Adobe\caps\.
-
Right-click the caps folder and select Properties.
-
Select the Security tab, and then select Edit to set permissions.
-
Set the following permissions:
Administrators: Full control
-
Select OK to close the Permissions dialog box.
-
Select Advanced in the Properties dialog box.
-
Select Change Permissions in the Advanced Security Settings for caps dialog box.
-
Select Replace all child object permission entries with inheritable permission entries from this object. Select OK, and then select Yes.
-
Select OK to close the caps Properties dialog box.
Required permissions missing for the hdpim.db file
Follow the steps to give the required permissions as per your operating system.
macOS
-
Use the Finder to navigate to /Library/Application Support/Adobe/caps.
-
Control-select hdpim.db, located inside the caps folder, and then select Get Info.
-
Expand the Sharing & Permissions section.
-
Select the lock icon in the lower-right corner. When prompted, enter your administrator user name and password, and then select OK.
-
Set the following permissions:
- system: Read & Write
- admin: Read only
- everyone: Read only
-
Close the Get Info dialog box.
-
Install the Adobe app again.
Windows
-
Navigate to C:\Program Files (x86)\Common Files\Adobe\caps\.
-
Right-click hdpim.db, located inside the caps folder, and choose Properties.
-
Select the Security tab, and then select Edit to set permissions.
-
Set the Administrators permissions to Full control.
-
Select OK to close the Permissions dialog box.
-
Select OK to close the hdpim.db Properties dialog box.
-
Install the Adobe app.
The hdpim.db file is damaged
Follow these steps to repair the hdpim.db file:
-
Download and install SQLite database browser.
-
Launch the SQLite browser as Admin (Win) or using sudo (Mac).
-
Select Open Database and browse for hdpim.db file. The file is located at:
- Windows: C:\Program Files (x86)\Common Files\Adobe\caps\
- macOS: /Library/Application Support/Adobe/caps/
-
In the Execute SQL tab, run the following SQL command:
PRAGMA integrity_check
-
If this command reports an error, run the following command:
sqlite3 hdpim.db ".dump" | sqlite3 new_hdpim.db
-
Rename the original DB file to orig_hdpim.db.
-
Rename new_hdpim.db created in step 4 to hdpim.db.
-
Install the Adobe app.
The hdpim.db file is corrupted
Occasionally, an installation error may occur due to a corrupted or outdated hdpim.db file. By renaming this file, the system is prompted to generate a new version, which may resolve any issues and allow you to install Adobe apps.
-
Navigate to the following location:
- Windows: C:\Program Files (x86)\Common Files\Adobe\caps\
- macOS: /Library/Application Support/Adobe/caps/
-
Rename hdpim.db to old_hdpim.db.
-
Install the Adobe app.
