Issue: Unable to migrate extensions from Dreamweaver CC 18.0 to 19.0

In some instances, when you update Dreamweaver CC from 18.0 to the latest version 19.0, Dreamweaver Extensions are not migrated automatically from version 18.0 to 19.0. 

Environment

Dreamweaver CC 19.0 on all the supported Operating Systems. 

Issue description

This issue occurs in the following scenarios: 

  • When you uninstall a prerelease build and install Dreamweaver CC 19.0 by removing preferences.
  • When you install, uninstall, and reinstall Dreamweaver CC 19.0 by removing preferences. 

When you uninstall Dreamweaver CC 19.0 by removing preferences, the extensions database is not in sync with the uninstall information. Hence on reinstallation, the extensions are not automatically installed back.

Workaround

Follow the steps below to fix the issue: 

  1. Click here to open the Adobe Exchange portal in a browser. 

    Note:

    You can also install extensions using the latest version of ExManCMD tool. 

  2. Click Uninstall for each of the installed extensions.

    Wait for notifications from the Adobe Creative Cloud desktop app indicating that the extensions have been successfully uninstalled.

  3. Follow the Step 1 again to open Adobe Exchange portal and click Install for each of the extensions you want to use. 

    Wait for notifications from the Adobe Creative Cloud desktop app indicating that the extensions have been successfully installed.

  4. Launch Dreamweaver CC 19.0. You can view the extensions in Dreamweaver. 

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