Error "Acrobat PRO quit unexpectedly," when trying to open Acrobat on MAC

Otsi

Viimati uuendatud 30. sept 2022

Issue

When you launch Acrobat, it throws an error: Acrobat PRO quit unexpectedly.

This issue happens when Acrobat is not installed properly.

Follow the steps below to perform a clean uninstallation and reinstallation of Acrobat to resolve the issue:-

Uninstall Acrobat and the Creative Cloud Desktop Application using the Cleaner tool:-

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Delete all Adobe folders located at /Library/Application Support and ~/Library/Application Support.
Delete All Adobe preferences from /Library/Preferences and ~/Library/Preferences.
Restart the machine.
Install Acrobat from the link below:-

https://helpx.adobe.com/download-install/kb/acrobat-downloads.html
Launch Acrobat and Sign in to activate it.