You see the one of the following errors when opening JPEG and Camera Raw files or the Camera Raw preferences in Photoshop:
- "Could not complete your request because the file was not found."
- "Could not complete the Camera Raw command because the file was not found."
- "Could not complete your request because Photoshop does not recognize this type of file."
A possible conflict may exist between using Camera Raw 9.5 or later on computers running Mac OS X 10.8.x or earlier. Attempts to open the Camera Raw dialog will result in an error. If you do not want to update the OS, you can install an older version of Camera Raw.
Note: Preference settings allow you to open JPEG files in Camera Raw. Once you've opened a specific file JPEG file in Camera Raw, it will continue to open as long as Camera Raw settings are still present in the metadata of the file.