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System requirements | Adobe Captivate Prime

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  1. Captivate Prime User Guide
  2. Introduction
    1. New features summary
    2. Release Notes
    3. System requirements | Adobe Captivate Prime
    4. Captivate Prime compliance to GDPR
    5. Accessibility in Captivate Prime
    6. Support for custom domain
  3. Get Started
    1. Getting started as Administrator
    2. Getting started as an Author
    3. Getting started as a Learner
    4. Getting started for Managers
    5. Getting started as an instructor in Captivate Prime
  4. Administrator
    1. User log in
    2. Add users and create user groups
    3. Add classroom locations
    4. Create course modules, instances, and learning programs
    5. Captivate Prime Content Catalog
    6. Content marketplace
    7. Reports
    8. Learning Paths
    9. Learning plans
    10. Manage Captivate Prime orders and billing
    11. Job Aids
    12. Certifications
    13. Catalogs
    14. Add users in bulk
    15. Peer accounts
    16. Create and modify skills and levels
    17. AI-based recommendation of courses
    18. Gamification
    19. Customize learner homepage
    20. Badges
    21. Color themes
    22. Learner transcripts
    23. Waitlist & attendance management
    24. Fluidic player
    25. Announcements
    26. Email templates
    27. Adobe Connect integration
    28. Settings
    29. Notifications
    30. iPad & Android tablet users
    31. Getting started as Administrator
    32. Purge users
    33. Tags
    34. Captivate Prime integration with Slack
    35. Captivate Prime Content Catalog
    36. Custom roles
    37. Catalog labels
    38. xAPI in Captivate Prime
    39. Monitoring and moderating Social Learning as an admin
    40. Enable full control of shared catalog
    41. Map skill with skill domains
  5. Integration Admin
    1. Migration manual
    2. Captivate Prime Connectors
    3. Integrate Captivate Prime with AEM
    4. Install Salesforce package in Captivate Prime
    5. Install Microsoft Teams connector
    6. Application developer manual
    7. Captivate Prime App for Salesforce
    8. Settings
    9. Manage custom roles via CSV files
  6. Authors
    1. User login
    2. Content library
    3. Creating, modify, and publish courses
    4. Catalogs
    5. Job Aids
    6. Adobe Connect integration
    7. Add learning objects in different locales
    8. User notifications
    9. Email templates
    10. How to choose course modules?
    11. Preview as learner
    12. Settings
    13. xAPI in Captivate Prime
  7. Instructor
    1. Modules
    2. Managing learners for your session
  8. Learner
    1. Log in
    2. Profile Settings
    3. Catalogs
    4. Courses
    5. Fluidic player
    6. Learning Programs
    7. Certifications
    8. Job Aids
    9. Badges
    10. Skills & Levels
    11. Gamification
    12. User notifications
    13. Announcements
    14. Waitlist & attendance management
    15. Captivate Prime app for Salesforce
    16. Adobe Connect integration
    17. Learner App for mobiles and tablets
    18. Social Learning in Captivate Prime
    19. Adobe Captivate Prime desktop application
    20. Learner home page
    21. Share to Social Learning
    22. System requirements | Adobe Captivate Prime desktop application
  9. Manager
    1. User log in
    2. Manager dashboard
    3. Reports
    4. Learning Objects
    5. User notifications
    6. Learner transcripts
    7. Settings
    8. iPad & Android tablet users
  10. Frequently Asked Questions
    1. Frequently Asked Questions for Administrators
    2. Frequently Asked Questions for Authors
    3. Frequently Asked Questions for Instructors
    4. Frequently Asked Questions for Managers
  11. Knowledge Base
    1. Unable to log in to Captivate Prime
    2. Learning Summary does not display current data
    3. Unable to upload a CSV
    4. Generate a HAR file
    5. L1 feedback auto popup does not appear
    6. Unable to view certain courses under catalog while creating a Certification
    7. Unable to view certain course under catalog while creating a Learning Program
    8. Issues in retiring a Learning Program
    9. Unable to assign a badge
    10. Session expires in Captivate Prime
    11. Unable to search a course
    12. Troubleshoot migration issues
    13. Troubleshoot Captivate Prime app issues
    14. Users get auto deleted in Captivate Prime
    15. Publishing issues in the EU domain
    16. Unable to register as external user
    17. Okta Active Directory integration with Adobe Captivate Prime
    18. Unable to view learners in a course
    19. Unable to view calendar
    20. Module is not marked complete after completing a course
    21. Unable to achieve a skill after completing a course
    22. Radio buttons are missing
    23. Unable to view file submissions in Captivate Prime

Windows

 Microsoft Windows 7, 8, 10 (64-bit versions only).

macOS

macOS X 10.12, 10.13, 10.14, 10.15

RAM

8 GB of RAM.

Display

Minimum supported resolution- 1024 x 720.

Disk space

Minimum 5 GB of available hard-disk space.

Recording

  • Microphone required for audio recording.
  • Webcam required for video recording.

Miscellaneous

An active Internet connection and Adobe Captivate Prime learner account required to use the application.

Browser specifications

Märkus.

The immersive layout home page is not supported on IE 11 browsers.

  • Google Chrome version 43 and above.
  • Latest versions of Edge, Safari (version 13 and above), and Firefox.
  • Internet Explorer version 11 and above 

Recommended size of images

  • Masthead: 1280 x 360 px.
  • Image on the catalog card: 280 x 100 px
  • Size of the training card: 300 x 240 px
  • Social Banner: 1600 x 240 px

Minimum screen resolution for desktop

 1366 x 768 pixels

Device specifications for mobile

  • iOS: iOS 11 and above.
  • Android: Version 9 and above.
Märkus.
  1. Mobile browser supports only learner role in immersive layout.
  2. Captivate Prime mobile app only supports the learner role.

Supported browsers on Mobile

  • Chrome on Android
  • Safari on iOS

Number of users

Captivate Prime supports importing upto one million (1,000,000) users in the system.

Maximum content size

The maximum file size that can be uploaded is 600 MB.

Märkus.

If the size of the user.csv file exceeds 100 MB, importing this file may cause the browser to behave unexpectedly. The issue occurs because the browser runs out of memory.

We recommend importing large size user.csv files using the automated Box/Exavault workflow. To know more, see Migrating files. 

Cookies

Captivate Prime uses cookies to provide seamless login and content consumption experience. Captivate Prime stores two cookies, APRIMEID and PRIMEC, which enable a user to be remembered on a particular device, and allows the user to resume any trainings from the point where they were left off, and other such experiential benefits.

Captivate Prime requires these two cookies to authorize and authenticate every API call to ensure appropriate data access and seamless learning experience.

Supported content formats

Module Upload

Content type

Extensions

Documents

"pdf", "docx", "doc", "xls", "xlsx"

PowerPoint presentations

"pptx", "ppt"

Videos

"mp4", "wmv", "3gp", "3g2", "3gp2", "asf", "avi", "f4v", "h264", "mpe", "mpeg", "mpg", "mpg2", "m4v", "mov", "wmv"

SCORM 1.2

"zip"

SCORM 2004

"zip"

CAPI

"zip"

AICC

"zip"

Audio

"mp3", "wav", "aac", "m4a", "wma", "vorbis", "pcm", "eac3", "amr", "ac3"

Badges

"png", "jpg”, "jpeg", "gif"

User Profile Pic

"png", "jpg”, "jpeg", "gif"

Company Logo

"png", "jpg”, "jpeg", "bmp", "gif"

Certifications upload

 "png", "jpg”, "jpeg", "pdf", "doc", "docx", "gif"

Resources /course attachments

 All file formats

Height and width specification for uploading elements

Elements

Size

Badge on the Learner Achievements board

40x40 pixels

Expanded badge in the Learner application

90x90 pixels

User profile pic on Learner Achievements

100x100 pixels

User profile pic on Sign-out dropdown

42x42 pixels

Company Logo on header

45 pixels in height, width is calculated accordingly.

Company Logo on Prime Home Page

100 pixels in height, width is calculated accordingly.

Captivate Prime Desktop App

  • Supported OS: Windows 7, 8, 10 (64-bit versions only), macOS X 10.12, 10.13, 10.14, 10.15
  • Processor: Intel® CoreTM i5 or faster.
  • RAM: 8 GB
  • Display: Minimum supported resolution is 1024x720 display. 
  • Disk space: Minimum 5 GB of available hard-disk space.
  • Recording: Microphone required for audio recording; webcam required for video recording.
  • Miscellaneous: Internet connection and Adobe Captivate Prime learner account required for using the application.

Accessibility

Supported browsers and screen readers

The following combinations are supported:

  • Chrome + NVDA
  • Edge + Narrator
  • Mac Safari + VoiceOver

Support for immersive mobile

The following are supported:

  • Android+Talkback
  • iOS+voiceOver

Network requirements

Ensure that the following third-party domains are whitelisted if you are on any network that has restrictions.

  • *.adobe.com
  • *.boltdns.net
  • *.brightcove.com
  • *.amazon.com
  • *.adobedtm.com
  • *.typekit.net
  • *.demdex.net
  • *.brightcove.net
  • *.zencdn.net
  • *.cloudflare.com
  • bam.nr-data.net
  • *.akamaihd.net

 

Technical overview

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