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Learning Manager Connectors

  1. Learning Manager User Guide
  2. Introduction
    1. New features summary
    2. Release Notes
    3. System requirements | Adobe Learning Manager
    4. Adobe Learning Manager reference site (ALM reference site) package for AEM Sites
    5. Learning Manager compliance to GDPR
    6. Accessibility in Learning Manager
    7. Support for custom domain
  3. Get Started
    1. Getting started as Administrator
    2. Getting started as an Author
    3. Getting started as a Learner
    4. Getting started for Managers
    5. Getting started as an instructor in Learning Manager
  4. Administrator
    1. User log in
    2. Add users and create user groups
    3. Add classroom locations
    4. Create course modules, instances, and learning programs
    5. Learning Manager Content Catalog
    6. Content marketplace
    7. Reports
    8. Learning Paths
    9. Learning plans
    10. Manage Learning Manager orders and billing
    11. Job Aids
    12. Certifications
    13. Catalogs
    14. Add users in bulk
    15. Peer accounts
    16. Create and modify skills and levels
    17. AI-based recommendation of courses
    18. Gamification
    19. Customize learner homepage
    20. Badges
    21. Color themes
    22. Learner transcripts
    23. Waitlist & attendance management
    24. Fluidic player
    25. Announcements
    26. Email templates
    27. Adobe Connect integration
    28. Settings
    29. Notifications
    30. iPad & Android tablet users
    31. Getting started as Administrator
    32. Purge users
    33. Tags
    34. Learning Manager Content Catalog
    35. Custom roles
    36. Catalog labels
    37. xAPI in Learning Manager
    38. Monitoring and moderating Social Learning as an admin
    39. Enable full control of shared catalog
    40. Map skill with skill domains
  5. Integration Admin
    1. Migration manual
    2. Learning Manager Connectors
    3. Integrate Learning Manager with AEM
    4. Install Salesforce package in Learning Manager
    5. Install Microsoft Teams connector
    6. Application developer manual
    7. Learning Manager App for Salesforce
    8. Settings
    9. Manage custom roles via CSV files
  6. Authors
    1. User login
    2. Content library
    3. Creating, modify, and publish courses
    4. Catalogs
    5. Job Aids
    6. Adobe Connect integration
    7. Add learning objects in different locales
    8. User notifications
    9. Email templates
    10. How to choose course modules?
    11. Preview as learner
    12. Settings
    13. xAPI in Learning Manager
  7. Instructor
    1. Modules
    2. Managing learners for your session
  8. Learner
    1. Log in
    2. Profile Settings
    3. Catalogs
    4. Courses
    5. Fluidic player
    6. Learning Programs
    7. Certifications
    8. Job Aids
    9. Badges
    10. Skills & Levels
    11. Gamification
    12. User notifications
    13. Announcements
    14. Waitlist & attendance management
    15. Learning Manager app for Salesforce
    16. Adobe Connect integration
    17. Learner App for mobiles and tablets
    18. Social Learning in Learning Manager
    19. Adobe Learning Manager desktop application
    20. Learner home page
    21. Share to Social Learning
    22. System requirements | Adobe Learning Manager desktop application
  9. Manager
    1. User log in
    2. Manager dashboard
    3. Reports
    4. Learning Objects
    5. User notifications
    6. Learner transcripts
    7. Settings
    8. iPad & Android tablet users
  10. Frequently Asked Questions
    1. Frequently Asked Questions for Administrators
    2. Frequently Asked Questions for Authors
    3. Frequently Asked Questions for Instructors
    4. Frequently Asked Questions for Managers
  11. Knowledge Base
    1. Unable to log in to Learning Manager
    2. Learning Summary does not display current data
    3. Unable to upload a CSV
    4. Generate a HAR file
    5. L1 feedback auto popup does not appear
    6. Unable to view certain courses under catalog while creating a Certification
    7. Unable to view certain course under catalog while creating a Learning Program
    8. Issues in retiring a Learning Program
    9. Unable to assign a badge
    10. Session expires in Learning Manager
    11. Unable to search a course
    12. Troubleshoot migration issues
    13. Troubleshoot Learning Manager app issues
    14. Users get auto deleted in Learning Manager
    15. Publishing issues in the EU domain
    16. Unable to register as external user
    17. Okta Active Directory integration with Adobe Learning Manager
    18. Unable to view learners in a course
    19. Unable to view calendar
    20. Module is not marked complete after completing a course
    21. Unable to achieve a skill after completing a course
    22. Radio buttons are missing
    23. Unable to view file submissions in Learning Manager

Learn on how to integrate various connectors in Learning Manager

Overview

Enterprises have other applications and systems which have to be integrated with Learning Manager. Connectors are utilities that Help in performing data-based integrations such as importing data into Learning Manager from external systems.  It also performs exporting of data to external systems from Learning Manager.

Learning Manager provides Salesforce and FTP connectors. Using Salesforce connector, integration Administrators of an organization can integrate their Salesforce application with Learning Manager. As an integrator, you can also use FTP connector to auto import a set of users into your enterprise application.

Learning Manager also provides the Lynda, getAbstract, and the Harvard Management System connectors. These connectors enable learners to access and consume courses from Lynda.com, getAbstract, and Harvard ManageMentor.

Read on to know how to configure and use each of these connectors in Learning Manager.

Märkus.

Update: December 2020 update of Learning Manager

For FTP, Box, and Custom FTP connectors, while exporting Learner Transcript or xAPI, you can also export the data as a zip file, for:

  • Learner Transcripts
  • xAPI

Salesforce connector

Salesforce connector connects Learning Manager and Salesforce accounts to automate data synchronization. Salesforce connector capabilities are as follows: 

Map attributes

Integration Administrator can choose Salesforce columns and map them to corresponding Learning Manager's group-able attributes. Once the mapping is completed, the same mapping is used in subsequent user imports. It can be reconfigured if Administrator wants to have a different mapping for importing users.

Automated user import

User import process allows Learning Manager Administrator to fetch employee details from Salesforce and import them into Learning Manager automatically. This automation avoids the manual effort involved in creating CSV and uploading into Learning Manager.

Auto Schedule

Using auto scheduling feature along with automated user import feature can be effective. Learning Manager Administrator can set up schedule according to organization's needs. Users in the Learning Manager application can be up-to-date according to the schedule. Sync can be performed on daily basis in Learning Manager application. 

Filtering users

Learning Manager Administrator can apply filtering on the users before importing them. For example, Learning Manager Administrator can choose to import all users in the hierarchy under one or more specific Managers. 

Configure Salesforce connector

To integrate Salesforce with Learning Manager, learn the process 

Pre-requisites

Ensure that you have your Salesforce organization URL with you. For example, if your organization name is myorg, the Salesforce URL could be https://myorg.salesforce.com. It is the only input which is required to connect Salesforce account with Learning Manager.

Also make sure that you have the appropriate credentials to log in to the account.

Create a connection

  1. In Learning Manager home page, hover mouse over the Salesforce card/thumbnail. A menu appears. Click Connect item in the menu.

    Connect option
    Connect option

  2. A dialog appears prompting you to enter the org-url. Click Connect after providing the URL. 

  3. Upon successful connection, the overview page appears.

Map attributes

Once connection is successfully established, you can map Salesforce columns to the corresponding attributes of Learning Manager. This step is mandatory. 

  1. In the mapping page, on left side you can see Learning Manager’s columns and on right side you can see the Salesforce columns. Select the appropriate column name that maps to the Learning Manager’s column name.

    Map attributes
    Map attributes

    Märkus.

    Learning Manager's column data shown on the left side are fetched from the active fields. The manager field must be mapped to a field of type email address. Mapping all the columns is mandatory before the connector can be used.

  2. Click Save after completing the mapping. 

  3. The connector is now ready for use. The account that has been configured and appears as a data source within the Administrator app. The administrator can schedule the import or for on-demand sync.

Using Salesforce connector

Salesforce connector connects to Salesforce.com to fetch the users as configured and add them to Learning Manager. 

Import users from Salesforce contacts

Learning Manager enhances the Salesforce connector to fetch Contacts as well as Salesforce Users and import them into Learning Manager automatically.

On the Salesforce connector page, enter the Salesforce url and complete the authentication. Once you’ve authenticated, you can then proceed to import users or contacts. If you choose the option Contacts, then specify the subset of contacts to be imported.

Choose the Salesforce columns and map them to corresponding Learning Manager's group-able attributes. Once the mapping is completed, the same mapping is used in subsequent user imports.

  1. Sign in to Salesforce.

  2. On the connection page, click Import Internal Users

    Import internal users
    Import internal users

  3. On the Import Users page, there is a new option, Contacts. Click the radio button Contacts and you will see the following options.

    Map the contact attributes
    Map the contact attributes

  4. If you click Yes, you can perform the following:

    • Choose Contacts column: Select the field that you want to import to Learning Manager.
    • Specify values: Choose the values that represent the field selected.
    Specify the values
    Specify the values

    • Map the Salesforce columns with that of Learning Manager.
    • To start importing, click Save.
    • If you click No. Import all Contacts, you can map the fields directly without filtering the contacts. Here, you’d import all contacts from Salesforce.
    • To start importing, click Save.

Export learning records

Learning Manager offers an ability to export learning records like transcript, user report, skill report to Salesforce. You can determine if the exported data should be linked with the ‘User’ table or the ‘Contacts’ table in Salesforce. 

Export learning records
Export learning records

Custom objects in Salesforce

Before exporting learning records from Learning Manager, you must create custom objects in Salesforce. Custom objects are objects that you create to store information that’s specific to your company or industry. For more information, see Salesforce custom objects.

Here's how you'll create the objects:

  1. Download and install the packages to create the Custom Objects.
    1. Package 1
    2. Package 2
    3. Package 3
  2. Rename the names of the Custom Objects in Salesforce.
  3. Select the events and click Save.

Link events with: Choose which section you want to export- User or Contact. If you choose Contact object, users who are present in Learning Manager but not in Salesforce, will be created in Salesforce. 

Link events option
Link events option

Märkus.

You can create multiple connections in one account. A single connection can serve up to three Custom Objects in Salesforce. If you want to create multiple connections for the same Salesforce account, you must install the three packages. We provide support up to three packages.

As many connections that you want to create, you must install as many packages.

Märkus.

On the Execution Status page for Salesforce, the number of records processed can only be checked from Salesforce. Learning Manager displays the status as completed even when there is a partial export or failure in all the records that had been processed.

Learning Path-related changes

Existing connections

If the option Learning Path is disabled in the Admin account, no rows and columns are added in the report.

If the option Learning Path is enabled in the Admin account, the column "Type" will be populated with Learning Path in case learners are enrolled to it.

Note: If the flag is enabled and you use an existing connection, a few records may be missed.

New connections

If the option Learning Path is disabled in the Admin account, the training report will consist of the following columns, but will not contain any data.

  • Embedded Path: Displays the name of the Learning Program

  • Embedded Path ID: Displays the IDs for the Learning Program.

  • Embedded Course ID: Displays the IDs of courses that are inside a Learning Path. 

Also, for new connections in accounts where Learning Path is enabled, the three new columns will appear, and all data will flow.

In addition, the report will contain the column type Learning Path (Higher Level) for all learners who are enrolled in a Learning Path.

In the Type column, the Learning Program will be renamed as Learning Path. For existing connections, there will be no change. 

Learning Manager FTP connector

Using the FTP connector, you can integrate Learning Manager with arbitrary external systems to automate data synchronization. It is expected that external systems can export data in a CSV format and place it in the appropriate folder of the Learning Manager FTP account. FTP connector capabilities are as follows: 

You can also use the Box connector for data migration, user import, and data export. For more information, see Box connector.

Data import

User import process allows Learning Manager Administrator to fetch employee details from the Learning Manager FTP service and import them into Learning Manager automatically. Using this feature, you can integrate multiple systems by placing the CSV generated by those systems in the appropriate folders of the FTP accounts. Learning Manager picks up the CSV files, merges them, and imports the data according to the schedule. Refer to Scheduling feature for more information. 

Map attributes

Integration Administrator can choose the columns of CSV and map them to Learning Manager's group-able attributes. This mapping is one time effort. Once the mapping is done, the same mapping is used in subsequent User imports. The mapping can be reconfigured if the Administrator wants to have a different mapping for importing users.

Export Data

The Data Export allows users to export user skills and learner transcripts to an FTP location to integrate with any third-party system.

Scheduling

Administrator can set up scheduling tasks as per organization's requirements and users in the Learning Manager application are up-to-date according to the schedule. Similarly, Integration Admin can schedule skill export on a timely basis to be integrated with an external system. Sync can be performed on daily basis in Learning Manager application. 

Configure Learning Manager FTP connector

To integrate FTP connector with Learning Manager, learn the process. 

Create a connection

  1. In Learning Manager home page, hover mouse over the FTP card/thumbnail. A menu appears. Click Connect item in the menu.

    Connect option
    Connect option

  2. A dialog appears prompting you to enter the email id. Provide the email id of the person responsible for managing the Learning Manager FTP account for the organization. Click Connect after providing the email id. 

  3. Learning Manager sends you an email prompting the user to reset the password before accessing the FTP for the first time. The user must reset the password and use it for accessing the Learning Manager FTP account.

    Märkus.

    Only one Learning Manager FTP account can be created for a given Learning Manager account.

    In the overview page, you can specify the Connection Name for your integration. Choose what action you want to take from the following options:

    • Import Internal Users
    • Import xAPI
    • Export User Skills - Configure a Schedule
    • Export User Skills - OnDemand
    • Export Learner Transcripts - Configure a Schedule
    • Export Learner Transcripts - OnDemand
    Export options
    Export options

Import

The import internal user option allows you to import the users from a csv into a Learning Manager on demand or scheduling.

Once connection is successfully established, you can map the columns of CSV files. It is placed in the FTP folder to the corresponding attributes of Learning Manager. This step is mandatory. 

  1. In the Map Attributes page, on left side you can see Learning Manager’s expected columns and on right side you can see the CSV column names. Initially, on the right side, you can see an empty select box. Import any template CSV by clicking Choose File.

  2. The above step populates the right side select drop-down list with all the CSV column names. Select the appropriate column name that maps to the Learning Manager’s column name.

    Märkus.

    The Manager field must be mapped to a field of type email address. Mapping all the columns is mandatory before the connector can be used.

  3. Click Save after completing the mapping. 

    The connector is now ready for use. The configured account appears as a data source within the Administrator app for the Administrator to schedule the import or for on-demand sync.

     

1. The CSV files from external systems must be placed at the following path: 

$OPERATION$/$OBJECT_TYPE$/$SUB_OBJECT_TYPE$/data.csv

Note: In the July 2016 Release, only import of users is allowed. Therefore to use the FTP connector, ensure that the CSV files are placed in the following folder:
Home/import/user/internal/*.csv

2. The FTP connector takes all rows from CSV files. It is important that the row corresponding to a user in one CSV does not appear in any other CSVs.

3. All CSVs must contain the columns specified in the mapping.

4. All the required CSVs must be present in the folder before the process begins. 

Märkus.

While importing users into Learning Manager, Administrator also have to know how users are managed in Learning Manager. Refer to User Management Help to know more information. 

The import xAPI options allows you to schedule the import of xAPI statements from third party services into Learning Manager on demand.

  1. From the configuration page,  select an existing configuration that is available in the configuration list to import xAPI statements from the CSV. Click edit or add a new Configuration link to navigate to the configure Import-Sources page.

    Configuration

    • In the Configure Import-Sources page, fill in the two fields i.e. Name and Source File Name. The source file name should match the file name that is provided in the FTP folder location.
    • Click Save to save your changes.
    Configure
    Configure

    Filter

    • From the left pane, click Filter.
    • In the configure Import-Filter page, fill in the Name and Conditions fields to filter out the records. Click Add new Filter to add another filter. You can save or delete a filter by clicking Save or Delete option under the Actions column.
    Filter
    Filter

    Mapping

    • From the left pane, click Mapping.
    • In the Import xAPI Statements-Configuration-Mapping page, on the left side you can see the xAPI JSON field path names which needs to be mapped with the CSV column names.
    • By default, the three JSON path field names that need to be mapped with the CSV column names are actor.mbox, verb.id, and object.id. You can add other fields to map by clicking Add a new Mapping.
    • Select the type of column name that you are mapping with the Json field path name (whether it is string, number, Boolean, or date type).
    • Click save after completing the mapping. The xAPI import can now be imported on schedule or On demand.
    Mapping
    Mapping

  2. From the left pane, click Configure Schedule. Click Enable Schedule to schedule the import of xAPI statements.

    You can enter the start time and date, and then enter the frequency of your xAPI import schedule in days. For example, enabling xAPI import for every 3 days.

    Import xAPI statements - Configure Schedule
    Import xAPI statements - Configure Schedule

  3. From the left pane, click On Demand Execution.  

    Import xAPI statements- On Demand
    Import xAPI statements- On Demand

  4. From the left pane, click Execution Status to view the summary of all the runs for this connector, in a chronological order. You can view the start date and duration of the time taken to import xAPI, the type of import (whether it is on demand or scheduled) and the status of the import (whether the xAPI import is in progress or has completed or has failed).

    Import xAPI statements - Execution Status
    Import xAPI statements - Execution Status

Export

There are two options to export User skill reports.

User Skills - On Demand: You can specify the  start date and export the report using the option. The report is extracted from the date entered until present.

On demand export option
On demand export option

User Skills - Configure: This option let's you schedule the extraction of the report. Select the Enable Schedule check box and specify the start date and time. You can also specify the interval at which you want the report to be generated and sent.

Configure export of report
Configure export of report

To open the Export folder where the exported files are placed, open the link to FTP Folder provided in the User Skills page as shown below.

FTP folder to view files
FTP folder to view files

The auto-exported files are present in the location Home/export/*FTP_location*

The auto-exported files are available with the title, skill_achievements_*date from*_to_*date to*.csv

Exported .csv file
Exported .csv file

Generate on demand report
Generate on demand report

Configure: This option let's you schedule the extraction of the report. Select the Enable Schedule check box and specify the start date and time. You can also specify the interval at which you want the report to be generated and sent.

Configure a report
Configure a report

To open the Export folder where the exported files are placed in your FTP location, open the link to FTP Folder provided on the Learner Transcript page as shown below

The auto-exported files are present in the location Home/export/*FTP_location*

The auto-exported files are available with the title, learner_transcript_*date from*_to_*date to*.csv

Exported .csv file
Exported .csv file

Support for manual csv fields

While importing user data through FTP , an admin has to map all active field present in the system to corresponding field in the csv.

This is mandatory for all the csv active fields. For manual active fields, the integration admin can select the option DontImportFromSource.

By selecting this option, the manual active field values are not populated using csv import. The learner-provided values remain intact.

Note: While mapping, if the option DontImportFromSource is selected for csv active field, then this field will be deleted from the system.

FTP conector for Active fields
FTP conector for Active fields

Lynda connector

The Lynda connector is used by enterprise customers of Lynda.com who would like their learners to discover and consume Lynda courses from within Learning Manager. The connector can be configured to fetch courses from Lynda.com periodically with your API key. Once a course is created within Learning Manager, users can search for them and consume them. Learner progress can then be tracked within Learning Manager.

Configure the Lynda connector

  1. From the Integrated Admin dashboard, click Lynda.

    You see the tile with three options: Getting Started, Connect, and Manage Connections.

  2. If you are configuring the Lynda connector for the first time, click Connect.

    Märkus.

    Configure the Exavault FTP account before you configure this connector.

  3. From the connection page, specify a name for your connector. Enter the Appkey and the Secret key for your connection.

    Märkus.

    Contact your vendor to get the Appkey and the Secret key.

  4. Click Save.

    The configuration is saved and the Lynda connection for your account is added. You can now click Manage Connections from the home page, and edit your configuration anytime.

  5. If you already have a connection established, click Manage Connections view all your connections.

    Märkus.

    Migration feature must be enabled for your account before you configure this connector.

  6. Click the connection that you want to edit.

  7. From the left pane, click Configure. Do one of the following:

    • View or edit the details of your account, and the synchronization schedule from this window. Select the Enable Connection check box if you want to enable this account. 
    • Click Edit and edit your credentials. To undo your updates to this field click Reset
    • Click Enable Schedule to schedule your synchronization. You can enter the start time and date, and then enter the frequency of your synchronization schedule in days. For example, enabling synchronization every three days.

    Click Save to save your changes.

    Configure the Lynda connector for Learning Manager
    Configure the Lynda connector for Learning Manager

  8. From the left pane, click On-Demand Execution. This option allows you to import user feeds and other relevant data from Lynda. Enter the Start Date for the on demand execution, and click Execute to execute the synchronization. All the data from the start date until present is imported.

    • You can click Disable access to Learning Manager during execution where the application has a downtime during the synchronization.
    • If you click Enable access to Learning Manager during execution, there is no disruption in service during synchronization.
    Perform on-demand execution for Lynda connector
    Perform on-demand execution for Lynda connector

  9. You can also click Execution Status from the left pane anytime to view the summary of all the runs for this connector, in a chronological order. You can view the start date and duration of the synchronization, the type of synchronization (whether it is on-demand synchronization) and status of the synchronization (whether the synchronization is in progress or is complete).

    Märkus.

    When you delete and re-create a connection, the previous runs for the connector come up again. You can view all the runs before you deleted the connection.

    You can perform a rerun only for the latest synchronization.

    To view the summary of all runs click Execution Status
    To view the summary of all runs click Execution Status

getAbstract connector

The getAbstract connector is used by enterprise customers of getAbstract.com, who would like their learners to discover and consume getAbstract summaries. The connector can be configured to fetch usage data periodically, based on which learner completion records are created within Learning Manager. Read on to know how to configure this connector in Learning Manager.

Configure the getAbstract connector

  1. From the Integrated Admin dashboard, click getAbstract.

    From the tile, you see three options: Getting Started, Connect, and Manage Connections.

  2. If you are configuring the getAbstract connector for the first time, click Connect.

    Märkus.

    Configure the Exavault FTP account before you configure this connector.

    Ensure that you share this FTP credentials with your content provider to access the feeds.

  3. Enter a name for your connection in the Connection Name field.

    Enter the appropriate keys in the Client Id and Client Secret fields. Contact your vendor to get the appropriate keys for this connector.

    The keys are required to get the course metadata for the courses consumed by the client.

  4. If you already have a connection established, from the home page, click getAbstract > Manage Connections to view and edit your existing configuration.

    Märkus.

    Migration feature must be enabled for your account before you configure this connector.

  5. Click the connection whose configuration you want to view or edit. 

    Configure the getAbstract connector for Learning Manager
    Configure the getAbstract connector for Learning Manager

  6. From the left pane, click Configure. Do one of the following:

    • View or edit the details of your account, and the synchronization schedule from this window. Select the Enable Connection check box if you want to enable this account. 
    • Click Edit and edit your credentials. To undo your updates to this field click Reset
    • Click Enable Schedule to schedule your synchronization. You can enter the start time and date, and then enter the frequency of your synchronization schedule in days. For example, enabling synchronization every three days.
  7. Click Save.

    The configuration is saved and the getAbstract connection for your account is added.

  8. From the left pane, click On-Demand Execution. This option allows you to import user feeds and other relevant data from getAbstract. Enter the Start Date for the on demand execution, and click Execute to execute the synchronization. All the data from the start date until present is imported.

    • You can click Disable access to Learning Manager during execution where the application has a downtime during the synchronization.
    • If you click Enable access to Learning Manager during execution, there is no disruption in service during synchronization.
  9. You can also click Execution Status from the left pane anytime to view the summary of all the runs for this connector, in a chronological order. You can view the start date and duration of the synchronization, the type of synchronization (whether it is on-demand synchronization) and status of the synchronization (whether the synchronization is in progress or is complete).

    Märkus.

    When you delete and re-create a connection, the previous runs for the connector come up again. You can view all the runs before you deleted the connection.

    You can perform a rerun only for the latest synchronization.

    For any type of synchronization to work, ensure that the user feed is present in the getAbstract FTP folder for the dates specified in the synchronization.

    See the following excel sheet, which is a sample user feed file from getAbstract. The filename must follow the format: report_export_yyyy_MM_dd_HHmmss.xlsx or report_export_yyyy_MM_dd.xlsx.

    Laadi alla

Harvard ManageMentor connector

The Harvard ManageMentor connector is used by enterprise customers of Harvard ManageMentor, who would like their learners to discover and consume Harvard ManageMentor courses. The connector helps create courses within Learning Manager, and can be configured to fetch learner progress data periodically. To configure this connector, perform the following procedure:

Configure the Harvard ManagerMentor connector

  1. From the Integrated Admin dashboard, click Harvard ManageMentor.

    From the tile, you see three options: Getting Started, Connect, and Manage Connections.

  2. If you are configuring the Harvard ManageMentor connector for the first time, click Connect.

    Märkus.

    Configure the Exavault FTP account before you configure this connector.

    Ensure that you share this FTP credentials with your content provider to access the feeds.

  3. In the Connection Name field, enter a name for your connection. Click Connect to save this connection.

  4. If you already have a connection established, from the home page, click Harvard ManageMentor > Manage Connections. Click the connection that you want to edit your existing configuration.

    Märkus.

    Migration feature must be enabled for your account before you configure this connector.

    Configure the HarvardManage Mentor connector for Learning Manager
    Configure the HarvardManage Mentor connector for Learning Manager

  5. From the left pane, click Configure. Do one of the following:

    • View or edit the details of your account, and the synchronization schedule from this window. Select the Enable Connection check box if you want to enable this account. 
    • Click Enable Schedule to schedule your synchronization. You can enter the start time and date, and then enter the frequency of your synchronization schedule in days. For example, enabling synchronization every three days.
  6. From the left pane, click On-Demand Execution. This option allows you to import user feeds and other relevant data from Harvard ManageMentor. Enter the Start Date for the on demand execution, and click Execute to execute the synchronization. All the data from the start date until present is imported for this connection.

    • You can click Disable access to Learning Manager during execution where the application has a downtime during the synchronization.
    • If you click Enable access to Learning Manager during execution, there is no disruption in service during synchronization.

    If you want to automate the synchronization every few days, specify the number of days in the Repeat No of Days field. Synchronization ensures that your account is updated with the latest version of the abstracts and summaries from Harvard ManageMentor.

  7. You can also click Execution Status from the left pane anytime to view the summary of all the runs for this connector, in a chronological order. You can view the start date and duration of the synchronization, the type of synchronization (whether it is on-demand synchronization) and status of the synchronization (whether the synchronization is in progress or is complete).

    Märkus.

    When you delete and re-create a connection, the previous runs for the connector come up again. You can view all the runs before you deleted the connection.

    You can perform a rerun only for the latest synchronization.

    For the synchronization to be successful, ensure that at least one of the following files are present in the Harvard ManageMentor FTP folder:

    hmm12_metadata.xlsx: This file gives the course metadata for the Harvard ManageMentor connector. Ensure that you follow the naming convention when you upload the file.

    client_hmm12_20150125.xlsx: It is the user feed for the Harvard ManageMentor connector. The file naming convention that follows is client_hmm12_yyyyMMdd.xlsx.

    See the following two sample user feed and course feed files for this connector:

    Laadi alla

Workday connector

Using the Workday connector, you can integrate Learning Manager with Workday tenant to automate data synchronization.

Import

Map attributes

Integration Administrator can choose Workday columns and map them to corresponding Learning Manager's group-able attributes. Once the mapping is completed, the same mapping is used in subsequent user imports. It can be reconfigured if Administrator wants to have a different mapping for importing users.

Automated user import

User import process allows Learning Manager Administrator to fetch employee details from Workday and import them into Learning Manager automatically.

Filtering users

Learning Manager Administrator can apply filtering to the users before importing them. For example, Learning Manager Administrator can choose to import all users in the hierarchy under one or more specific Managers. 

Export

The User-skill Export allows users to export user skills to Workday automatically.

Märkus.

Skills from multiple Learning Manager accounts cannot be exported simultaneously using the same Workday account.

Scheduling

Administrator can set up scheduling tasks as per organization's requirements and users in the Learning Manager application are up-to-date according to the schedule. Similarly, Integration Admin can schedule skill export on a timely basis to be integrated with an external system. Sync can be performed on daily basis in Learning Manager application. 

Configure Workday connector

Märkus.

Prerequisite: Request the Workday Administrator of your organization, to create an Integration System User (ISU) with the permissions as defined in the ISU_Permissions document. Download a copy from the link below.

Laadi alla

To integrate Workday connector with Learning Manager, learn the process.

  1. In Learning Manager home page, hover your mouse over the Workday tile. A menu appears. Click Connect item in the menu.

    Workday tile
    Workday tile

  2. A dialog appears prompting you to enter the credentials for the new connection. Before you make the connection, enter the following fields.

    • Connection name: Provide a connection name according to your preference.
    • Host URL: Integration admin can get the Host URL details from the corresponding Workday admin.
    • Tenant: The tenant is internal to your company. Your Workday admin provides you the tenant details.
    • User name and password: The Workday admin creates an integrated system user (ISU) with the required security privileges and shares it with the integration admin.

    Note: Learning Manager uses version 28.1 of Workday API.

    Configure Workday connector
    Configure Workday connector

  3. Click connect after entering information in all the relevant fields.

    Märkus.

    You can also have multiple Workday connections synced to your Learning Manager account.

In the overview page, you can specify the Connection Name for your integration. Choose what action you want to take from the following options:

  • Import Internal Users
  • Export User Skills - Configure a Schedule
  • Export User Skills - OnDemand
Workday overview
Workday overview

Import

Map Attributes

You can use Workday connector to integrate Learning Manager and Workday to automate data synchronization. You can import all active users from Workday to Learning Manager. Users can be imported from various data sources including FTP and Salesforce.

Before importing users, the user attributes from Learning Manager and Workday have to be mapped. In the Overview page, use the Internal Users option under Import to provide the map attributes.

Enter the Adobe Learning Manager credentials under Adobe Learning Manager column. Use the drop downs to select the correct credentials for the columns under Workday.

Märkus.

Currently, Learning Manager supports the import of 44 user attributes from Workday. Add more attributes using the Active Fields in Learning Manager.

Map attributes
Map attributes

Select the Exclude Contingent Workers checkbox to prevent the temporary workers available under a manager from getting imported.

Workday has four levels of hierarchy while Learning Manager has two levels. The four levels in Workday are skill profile category, skill profile, skill item category, and skill item. Your skill name, and level from Learning Manager together are mapped in Workday under the skill item.

Märkus.

You can add additional Workday attributes. Contact your CSAM to get the attributes added.

wd:User_ID
wd:Worker_ID
wd:Personal_Data.wd:Name_Data.wd:Preferred_Name_Data.wd:Name_Detail_Data.@wd:Formatted_Name
wd:Personal_Data.wd:Name_Data.wd:Legal_Name_Data.wd:Name_Detail_Data.@wd:Formatted_Name
wd:Personal_Data.wd:Name_Data.wd:Legal_Name_Data.wd:Name_Detail_Data.wd:Prefix_Data.wd:Title_Descriptor
wd:Personal_Data.wd:Name_Data.wd:Preferred_Name_Data.wd:Name_Detail_Data.wd:Prefix_Data.wd:Title_Descriptor
wd:Personal_Data.wd:Name_Data.wd:Preferred_Name_Data.wd:Name_Detail_Data.wd:First_Name
wd:Personal_Data.wd:Name_Data.wd:Preferred_Name_Data.wd:Name_Detail_Data.wd:Last_Name
wd:Personal_Data.wd:Name_Data.wd:Legal_Name_Data.wd:Name_Detail_Data.wd:First_Name
wd:Personal_Data.wd:Name_Data.wd:Legal_Name_Data.wd:Name_Detail_Data.wd:Last_Name
wd:Personal_Data.wd:Contact_Data.wd:Address_Data.0.@wd:Formatted_Address
wd:Personal_Data.wd:Contact_Data.wd:Address_Data.0.wd:Postal_Code
wd:Personal_Data.wd:Contact_Data.wd:Address_Data.0.wd:Country_Region_Descriptor
wd:Personal_Data.wd:Contact_Data.wd:Phone_Data.0.@wd:Formatted_Phone
wd:Personal_Data.wd:Contact_Data.wd:Phone_Data.0.wd:Country_ISO_Code
wd:Personal_Data.wd:Contact_Data.wd:Phone_Data.0.wd:International_Phone_Code
wd:Personal_Data.wd:Contact_Data.wd:Phone_Data.0.wd:Phone_Number
wd:Personal_Data.wd:Primary_Nationality_Reference.wd:ID.1.$
wd:Personal_Data.wd:Gender_Reference.wd:ID.1.$
wd:Personal_Data.wd:Identification_Data.wd:National_ID.0.wd:National_ID_Data.wd:ID
wd:Personal_Data.wd:Identification_Data.wd:Custom_ID.0.wd:Custom_ID_Data.wd:ID
wd:User_Account_Data.wd:Default_Display_Language_Reference.wd:ID.1.$
wd:Role_Data.wd:Organization_Role_Data.wd:Organization_Role.0.wd:Organization_Role_Reference.wd:ID.1.$
wd:Employment_Data.wd:Worker_Job_Data.0.wd:Position_Data.wd:Position_Title
wd:Employment_Data.wd:Worker_Job_Data.0.wd:Position_Data.wd:Business_Title
wd:Employment_Data.wd:Worker_Job_Data.0.wd:Position_Data.wd:Business_Site_Summary_Data.wd:Name
wd:Employment_Data.wd:Worker_Job_Data.0.wd:Position_Data.wd:Business_Site_Summary_Data.wd:Address_Data.@wd:Formatted_Address
wd:Employment_Data.wd:Worker_Job_Data.0.wd:Position_Data.wd:Job_Classification_Summary_Data.0.wd:Job_Classification_Reference.wd:ID.1.$
wd:Employment_Data.wd:Worker_Job_Data.0.wd:Position_Data.wd:Job_Classification_Summary_Data.0.wd:Job_Group_Reference.wd:ID.1.$
wd:Employment_Data.wd:Worker_Job_Data.0.wd:Position_Data.wd:Work_Space__Reference.wd:ID.1.$
wd:Employment_Data.wd:Worker_Status_Data.wd:Active
wd:Employment_Data.wd:Worker_Status_Data.wd:Active_Status_Date
wd:Employment_Data.wd:Worker_Status_Data.wd:Hire_Date
wd:Employment_Data.wd:Worker_Status_Data.wd:Original_Hire_Date
wd:Employment_Data.wd:Worker_Status_Data.wd:Retired
wd:Employment_Data.wd:Worker_Status_Data.wd:Retirement_Date
wd:Employment_Data.wd:Worker_Status_Data.wd:Terminated
wd:Employment_Data.wd:Worker_Status_Data.wd:Termination_Date
wd:Employment_Data.wd:Worker_Status_Data.wd:Termination_Last_Day_of_Work
wd:Organization_Data.wd:Worker_Organization_Data.0.wd:Organization_Data.wd:Organization_Code
wd:Organization_Data.wd:Worker_Organization_Data.0.wd:Organization_Data.wd:Organization_Name
wd:Organization_Data.wd:Worker_Organization_Data.0.wd:Organization_Data.wd:Organization_Type_Reference.wd:ID.1.$
wd:Organization_Data.wd:Worker_Organization_Data.0.wd:Organization_Data.wd:Organization_Subtype_Reference.wd:ID.1.$
wd:Qualification_Data.wd:Education.0.wd:School_Name
wd:Qualification_Data.wd:External_Job_History.0.wd:Job_History_Data.wd:Job_Title
wd:Qualification_Data.wd:External_Job_History.0.wd:Job_History_Data.wd:Company
wd:Management_Chain_Data.wd:Worker_Supervisory_Management_Chain_Data.wd:Management_Chain_Data.0.wd:Manager.Employee_ID

Export

You can export all the skills achieved by a user from Learning Manager to Workday. Only all active user skills are exported and Learning Manager does not export retired skills. You can also connect multiple Learning Manager
accounts to the same Workday connector. In case the skill names are same in two Learning Manager accounts, they are mapped to the same skill in Workday. Before updating the skill in Workday, in case two Learning Manager accounts are using the same Workday account, it is advisable to update skill names in all Learning Manager Accounts.

This option lets you schedule the extraction of the report. Ensure the Enable user-skill export using this connection check box is enabled. Select the Enable Schedule check box and specify the start date and time. You can also specify the interval at which you want the report to be generated and sent. Select the enable schedule check box and enter the Start date, Time, and Repeat after 'n' number of days. Once done, click Save.

Configure user skills report
Configure user skills report

You can specify the start date and export the report using the option. The report is extracted from the date entered until present. Enter the date from which you want to start generating the report and click Execute.

On demand user skills report
On demand user skills report

Here, you can view the summary of all the Tasks and get their status report. You can download error reports by clicking error report link.

User skills execution report
User skills execution report

miniOrange connector

Using the miniOrange connector, you can integrate Learning Manager with miniOrange tenant to automate data synchronization.

Import

Map attributes

Integration Administrator can choose miniOrange attributes and map them to corresponding Learning Manager's group-able attributes. Once the mapping is completed, the same mapping is used in subsequent user imports. It can be reconfigured if Administrator wants to have a different mapping for importing users.

Automated user import

User import process allows Learning Manager Administrator to fetch employee details from  miniOrange and import them into Learning Manager automatically.

Filtering users

Learning Manager Administrator can apply filtering to the users before importing them. For example, Learning Manager Administrator can choose to import all users in the hierarchy under one or more specific Managers. 

To set up miniOrange connector, contact the Learning Manager CSM team.

Configure miniOrange connector

  1. In Learning Manager home page, hover mouse over the miniOrange card/thumbnail. A menu appears. Click Connect option in the menu.

    miniOrange thumbnail
    miniOrange thumbnail

  2. Click Connect to establish a new connection. The miniOrange connector page appears. Enter the details of your account you want to map.

    Establish connection

  3. If you want to import miniOrnage user directly as a Learning Manager internal user, use the Import Internal Users option.

    Learning Manager
    Import user to Learning Manager

  4. In the mapping page, on left side you can see Learning Manager’s columns and on right side you can see the miniOrnage columns. Select the appropriate column name that maps to the Learning Manager’s column name.

    Map attributes

  5. To view and edit data source, as an Administrator, click Settings > Data Source.

    The established  miniOrange  source would be listed. If you require to edit the filter, click Edit.

    Data source
    Data source

  6. You receive a notification upon completion of import. To view or edit the import log, click Users > Import log.

Video conferencing connectors (Bluejeans Meetings and Zoom)

You can now integrate Learning Manager with BlueJeans and Zoom connectors and use them to host classes.  The connector enables you to set up video conferencing meetings/classes with the learners.

To set up and use the connector, follow these steps.

  1. In Learning Manager home page , hover the mouse over the BlueJeans/Zoom thumbnail. A menu appears. Click Connect option from the menu.

  2. The BlueJeans/ Zoom connector page opens. Enter the details of your account into respective fields to integrate and synchronize the user feed. You can get the details from the administrator of your connector account.

    Connector page

    Märkus.

    As a learner, while enabling the connector, use the same email id used for your Learning Manager account to enable user feeds back into Learning Manager.

  3. Once the connection is established, as an Author, create a VC course with BlueJeans/ Zoom as the conferencing system.

    Conferencing systems
    Conferencing systems

  4. Administrators, managers, and learners can enroll learners to the created course. Upon enrollment, the learner receives an email. The learner can sign in to their Learning Manager account to view the program details and take the course.

  5. When the course is complete, the completion report is sent to Learning Manager. The administrator can see the completion report to check the attendance and score of the learners.

    Attendance and scoring report

Box connector

Using the Box connector, you can integrate Learning Manager with arbitrary external systems to automate data synchronization. It is expected that external systems can export data in a CSV format and place it in the appropriate folder of the Learning Manager Box account. Box connector capabilities are as follows: 

You can also use the FTP connector for data migration, user  import,  and data export. For more information, Learning Manager FTP connector.

Data Import

User import process allows Learning Manager Administrator to fetch employee details from the Learning Manager Box service and import them into Learning Manager automatically. Using this feature, you can integrate multiple systems by placing the CSV generated by those systems in the appropriate folders of the Box accounts. Learning Manager picks up the CSV files, merges them, and imports the data according to the schedule. Refer to Scheduling feature for more information. 

Map attributes

Integration Administrator can choose the columns of CSV and map them to Learning Manager's group-able attributes. This mapping is one time effort. Once the mapping is done, the same mapping is used in subsequent User imports. The mapping can be reconfigured if the Administrator wants to have a different mapping for importing users.

Data Export

The Data Export allows users to export user skills and Learner Transcripts to a Box location to integrate with any third-party system.

Schedule reports

Administrator can set up scheduling tasks as per organization's requirements and users in the Learning Manager application are up-to-date according to the schedule. Similarly, Integration Admin can schedule skill export on a timely basis to be integrated with an external system. Sync can be performed on daily basis in Learning Manager application. 

Configure Box connector

To integrate Box connector with Learning Manager, learn the process.

  1. In Learning Manager home page, hover mouse over the Box card/thumbnail. A menu appears. Click Connect item in the menu.

    Connect option
    Connect option

  2. A dialog appears prompting you to enter the email id. Provide the email id of the person responsible for managing the Learning Manager Box account for the organization. Click Connect after providing the email id. 

  3. Learning Manager sends you an email prompting the user to reset the password before accessing the Box for the first time. The user must reset the password and use it for accessing the Learning Manager Box account.

    Märkus.

    Only one Learning Manager Box account can be created for a given Learning Manager account.

    In the overview page, you can specify the Connection Name for your integration. Choose what action you want to take from the following options:

    • Import Internal Users
    • Import xAPI Activity Reports
    • Export User Skills - Configure a Schedule
    • Export User Skills - OnDemand
    • Export Learner Transcript - Configure a Schedule
    • Export Learner Transcript - OnDemand

Import

The import internal user option allows you to schedule the generation of user import report automatically. The generated reports are sent to you as .CSV files.

Once a connection is successfully established, you can map the columns of CSV files that are placed in the Box folder to the corresponding attributes of Learning Manager. This step is mandatory.

  1. In the Map Attributes page, on left side you can see Learning Manager’s expected columns and on right side you can see the CSV column names. Initially, on the right side, you can see an empty select box. Import any template CSV by clicking Choose File.

  2. The above step populates the right side select drop-down list with all the CSV column names. Select the appropriate column name that maps to the Learning Manager’s column name.

    Märkus.

    The Manager field has to be mapped to a field of type email address. Mapping all the columns is mandatory before the connector can be used.

  3. Click Save after completing the mapping. 

    The connector is now ready for use. The configured account appears as a data source within the Administrator app for the Administrator to schedule the import or for on-demand sync.

The xAPI Report Activity option allows you to generate the import of xAPI statements from the third party services. The files are saved as .CSV files and then converted to xAPI statements while importing to Learning Manager.

  1. From the configuration page,  select an existing configuration that is available in the configuration list to import xAPI statements from the CSV. Click edit or Add a new Configuration link to navigate to the Import xAPI Statements-Configuration-Source File page.

    Edit or Add a new configuration
    Edit or Add a new configuration

    Configuration

    • In the Configure Import-Sources page, fill in the two fields i.e. Name and Source File Name. The source file name should match the file name that is provided in the FTP folder location.
    • Click Save to save your changes.
    Configure
    Configure

    Filter

    • From the left pane, click Filter
    • In the configure Import-Filter page, fill in the Name and conditions field to filter out the records. Click Add new filter to add another filter. You can save or delete a filter by clicking save or delete option under the Actions column.
    Filter
    Filter

    Mapping

    • From the left pane, click Mapping.
    • In the Configure Import-Mapping page, on the left side you can see the xAPI Json field path names which needs to be mapped with the CSV column names.
    • By default, the three Json path field names that need to be mapped with the CSV column names are actor.mbox, verb.id, and object.id. You can add other fields to map by clicking Add new Mapping.
    • Select the type of column name that you are mapping with the Json field path name (whether it is string, number, Boolean, or date type).
    • Click save after completing the mapping. The xAPI import can now be imported on schedule or On demand.
    Mapping
    Mapping

  2. From the left pane, click Configure Schedule. Click Enable Schedule to schedule the import of xAPI statements. You can enter the start time and date, and then enter the frequency of your xAPI import schedule in days. For example, enabling xAPI import for every 3 days.

    Import xAPI statements - Configure Schedule
    Import xAPI statements - Configure Schedule

  3. From the left pane, click On Demand Execution.  

    Import xAPI statements - On Demand
    Import xAPI statements - On Demand

  4. From the left pane, click Execution Status to view the summary of all the runs for this connector, in a chronological order. You can view the start date and duration of the time taken to import xAPI, the type of import (whether it is on demand or scheduled) and the status of the import (whether the xAPI import is in progress or has completed or has failed).

    Import xAPI statements - Execution Status
    Import xAPI statements - Execution Status

1. The CSV files from external systems must be placed at the following path: 

$OPERATION$/$OBJECT_TYPE$/$SUB_OBJECT_TYPE$/data.csv

Note: In the July 2016 Release, only import of users is allowed. Therefore to use the Box connector, ensure that the CSV files are placed in the following folder:
Home/import/user/internal/*.csv

2. The Box connector takes all rows from CSV files. It is important that the row corresponding to a user in one CSV does not appear in any other CSVs.

3. All CSVs must contain the columns specified in the mapping.

4. All the required CSVs must be present in the folder before the process begins. 

Märkus.

While importing users into Learning Manager, Administrator also has to know how users are managed in Learning Manager. Refer to User Management Help to know more information. 

Export

There are two options to export User skill reports.

User Skills - On Demand: You can specify the start date and export the report using the option. The report is extracted from the date entered until present

User Skills - Configure: This option let's you schedule the extraction of the report. Select the Enable Schedule check box and specify the start date and time. You can also specify the interval at which you want the report to be generated and sent.

To open the Export folder where the exported files are placed in your Box location, open the link to Box Folder provided in the User Skills page as shown below.

The auto-exported files are present in the location Home/export/*Box_location*

The auto-exported files are available with the title, skill_achievements_*date from*_to_*date to*.csv

Märkus.

The customer manages the access permissions and the content in the Box folder shared by the Learning Manager team. Also  the content in the folder would be physically stored in Frankfurt region.

Support for manual csv fields

While importing user data through Box , an admin has to map all active field present in the system to corresponding field in the csv.

This is mandatory for all the csv active fields. For manual active fields, the integration admin can select the option DontImportFromSource.

By selecting this option, the manual active field values are not populated using csv import. The learner-provided values remain intact.

Note: While mapping, if the option DontImportFromSource is selected for csv active field, then this field will be deleted from the system.

Box connector for Active fields
Box connector for Active fields

Märkus.

Any connector or migration, which uses FTP/Box as data source , all the csv files that are processed will be deleted.

The csv for the content connectors, for example, LinkedIn, will be deleted after seven days, while the csv for import users will be deleted immediately.

LinkedIn Learning connector

The LinkedIn Learning connector is used by enterprise customers of LinkedIn.com who would like their learners to discover and consume courses from within Learning Manager. The connector can be configured to fetch courses periodically with your API key. Once a course is created within Learning Manager, users can search for them and consume them. Learner progress can then be tracked within Learning Manager.

Märkus.

The learning time spent in LinkedIn Learning courses is communicated by the LinkedIn content/LinkedIn platform to Learning Manager learning platform. If LinkedIn learning does not send the learning time, it cannot be recorded by our learning platform. In such case, learning time spent displayed by Learning Manager is zero.

Configure settings in Linkedln Learning portal

  1. Login into Linkedln Learning LMS as an admininstrator.

  2. Click admin from the top navigation panel.

  3. Click settings tab from the next window.

  4. Select Playback Integration from the left navigation panel and then click the Integration tab.

  5. Click LMS Content Launch Settings to expand its settings.

  6. Add the following three host names: learningmanager.adobe.com, learningmanagerlrs.adobe.com, cpcontents.adobe.com

  7. Select Enable AICC Integration.

    Linkedin learning configurations

Configure LinkedIn Learning connector

  1. From the Integration Admin dashboard, click LinkedIn Learning. The Getting Started, Connect, and Manage Connections options are shown.

  2. If you are configuring the LinkedIn Learning connector for the first time, click Connect.

    Märkus.

    Configure the Exavault FTP account before you configure this connector.

    Configure connection
    Configure connection

  3. From the connection page, specify a name for your connector. Enter the Appkey and the Secret key for your connection.

    Märkus.

    The enterprise admin can generate a new application from the LinkedIn Learning Admin portal to get the Appkey and the Secret key .

  4. Click Save.

    The configuration is saved and the LinkedIn Learning connection for your account is added. You can now click Manage Connections from the home page, and edit your configuration anytime.

  5. If you already have a connection established, click Manage Connections view all your connections.

    Märkus.

    Migration feature must be enabled for your account before you configure this connector.

  6. Click the connection that you want to edit.

  7. From the left pane, click Configure. Do one of the following:

    • View or edit the details of your account, and the synchronization schedule from this window. Select the Enable Connection check box if you want to enable this account. 
    • Click Edit and edit your credentials. To undo your updates to this field click Reset.
    • Click Enable Schedule to schedule your synchronization. You can enter the start time and date, and then enter the frequency of your synchronization schedule in days. For example, enabling synchronization every three days.

    Click Save to save your changes.

  8. From the left pane, click On-Demand Execution. This option allows you to import user feeds and other relevant data from LinkedIn. Enter the Start Date for the on demand execution, and click Execute to execute the synchronization. All the data from the start date until present is imported.

    • You can click Disable access to Learning Manager during execution where the application has a downtime during the synchronization.
    • If you click Enable access to Learning Manager during execution, there is no disruption in service during synchronization.
    On demand execution of report
    On demand execution of report

  9. You can also click Execution Status from the left pane anytime to view the summary of all the runs for this connector, in a chronological order. You can view the start date and duration of the synchronization, the type of synchronization (whether it is on-demand synchronization) and status of the synchronization (whether the synchronization is in progress or is complete).

    Report execution status
    Report execution status

    Märkus.

    When you delete and re-create a connection, the previous runs for the connector come up again. You can view all the runs before you deleted the connection.

    You can perform a rerun only for the latest synchronization.

Filter LinkedIn Learning content

There are filters in LinkedIn connectors to segregate content based on LinkedIn Learning Libraries. In addition, you can also filter content based on language and library, and import only the courses in required languages. Once imported, content gets segregated to multiple catalogs based on the import configuration.

The following are the filters:

Filter Training using: Filters a subset of courses from LinkedIn into Learning Manager.

  • Based on language
Filter by language
Filter by language

  • Based on Library from LinkedIn Learning
Filter by catalog
Filter by catalog

Import Trainings to

Import training to catalogs
Import training to catalogs

Import tags

There is a tag type- Custom Tag, which you can use to add custom tags to your LinkedIn Learning courses. You can add as many tags as you want, separated by commas.

Add custom tags
Add custom tags

The content is saved only after migration. The content will be saved in respective catalogs.

Power BI connector

Märkus.

Learning Manager supports integration with only commercial license of Microsoft Power BI. It does not integrate with Microsoft Power BI on Government cloud.

You can use integration with this connector to take advantage of your existing Power BI accounts to analyze and visualize learning data from Learning Manager within Power BI. During configuration, the integration administrator can set up their Power BI workspace to be incrementally populated with two live data sets - learner transcript and user skill reports. You can then use all the features and power of PowerBI to develop, deploy, and distribute custom dashboards as they desire in their organizations.

Configuring the connector

To configure the connector, in the Connectors page, hover over the Power BI tile and click Connect. The Power BI page opens. To establish a connection, you provide the App Client Id, App Client secret, Tenant name, and Workspace Id (optional). To obtain these credentials, follow these steps.

Configuration
Configuration

  1. Launch https://app.powerbi.com/embedsetup.

  2. Click Embed for your organization and sign in to your Microsoft account.

  3. Enter the name of the app.

  4. In the App type section, select the option Server-side Web app.

  5. In the Redirect URL section, select the option Use a custom URL (Choose this if you know the target application’s URL). Enter the following URL:

    https://learningmanager.adobe.com/ctr/app/azure/_callback (update the domain based on the environment)

  6. In the Home URL field, enter the following URL, https://learningmanager.adobe.com.

  7. In the permissions section, select Read All data set and Read and Write all data set.

  8. Click Register app and store the Client Id and Client Secret.

Märkus.

If you want to authorize the connection again, you must create another Power App, and specify the rebranded redirect URL.

You can export Learner Transcripts, User Skills, and xAPI Activity Report using the same method. Choose Learner Transcripts/ User Skills from the left panel. The Export page opens.

Enable the Enable User-Skill/ Learner Transcript export using this connection check box. Save changes.

Export configure: If you want to schedule the extraction of the report. Select the Enable Schedule check box and specify the start date and time. You can also specify the interval at which you want the report to be generated and sent.

Export configure
Export configure

Export on demand: You can specify  the  start  date and export the report using the option . The  report is extracted from the date  entered  until present.

Export on demand
Export on demand

The exported data can be viewed by logging in to your Power BI account. The exported data is listed under the data sets option.

Export xAPI Activity Reports in Learning Manager

From the PowerBI-xAPI capabilities page, click Export xAPI Activity Report.

PowerBI - Export xAPI Activity Report
PowerBI - Export xAPI Activity Report

From the left pane, select Configuration and follow the below steps:

  • Fill in the JSON path field that matches the column name and string type.
  • To add more JSON paths, click Add.
  • You can edit the entries in the JSON path fields by clicking Edit.
  • Click Save to save your changes.

Configure Schedule

From the left pane, click Configure Schedule and do the following:

  • Click Enable xAPI statements export using this connection.
  • Click the Enable Schedule checkbox and specify the start date and time. You can also specify the interval of days at which you want the export to repeated and sent.
  • Click the Save button to save configure schedule settings.
xAPI Export Configure Schedule
xAPI Export Configure Schedule

On Demand

From the left pane, click On Demand and specify the Start date in the Export xAPi statements-On Demand page.

xAPI Export On Demand
xAPI Export On Demand

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All the exported data will go into a dataset that is created by Adobe in your Power BI account.

Märkus.

xAPI export into Power BI fails if few of the xAPI statements in LRS does not have a json path which is configured for exporting. For the xAPI statements where the json path is not available the N/A constant value should be added and shown in Power BI.

Execution Status

Select Execution Status to view the summary of all the Tasks in a chronological order. The warning sign indicates failures during the run. You can download error reports as CSV by clicking on the error report link. 

xAPI Export Execution Status
xAPI Export Execution Status

Unified reports

Learning Manager provides a way to create export with combination of reports like User data, Learner Transcript, Gamification, Feedback reports and more, as a one dataset to Power BI.

This allows Power BI users to merge the data from multiple reports to present much powerful analytics and visualizations in Power BI. 

Unified Power BI reports
Unified Power BI reports

On Demand Export

Specify the start date and end date and export the report using the option. The report is extracted for the specified date range.

On demand export
On demand export

Scheduled Export

If you want to schedule the extraction of the report. Select the Enable Schedule check-box and specify the start date and time. You can also specify the interval at which you want the report to be generated and sent.

Configure schedule
Configure schedule

You can also export Training Reports to Power BI.

Training Reports can be exported to Power BI as part of the Unified Reports feature.

The Training Report has two additional fields:

  • Count of users who’ve shared feedback on a course
  • Average star rating for a course

Filter status of Learner Transcripts

In the Unified Reports section of a Power BI connection, there is an option to export Learner Transcripts based on the status of the Learning Objects.

  • Select All: Export all records or module level activities in the specified date range.
  • Completed: Export all records that are completed in the date range.
  • In Progress: Export all records that have the status- In Progress.
  • Not Started: Exclude the records that are enrolled in the given date range, but haven't started when generating the report.
  • Unenrolled: Include all records that are unenrolled in the date range.
Filter status of Learning Transcripts
Filter status of Learning Transcripts

You can export the required list and then use Power BI to analyze the report later.

Download Power BI templates

Learning Manager also provides readymade Power BI templates. These templates provide better analytics capability to Adobe Learning Manager Account Administrators.

You can download the templates, export relevant reports, and plot reports using these available templates easily.

Download Power BI templates
Download Power BI templates

This allows users to download these templates and use it in Power BI application and customize these further, and make your reports tell a compelling story. 

download

You can also download the templates manually via the link above. Use the templates and customize your reports accordingly.

Export Training Report

The training reports can be exported to Power BI as part of the Unified Reports feature.

The Training Report has these additional fields:

  • Count of users who’ve shared feedback on a course
  • Average star rating for a course
Export training report
Export training report

Learning Path-related changes

Admin: Learning Transcripts and Unified Report

Existing connections

If the option Learning Path is disabled in the Admin account, no rows and columns are added in the reports.

If the option Learning Path is enabled in the Admin account, the report will contain the column type Learning Path (Higher Level) for all learners who are enrolled in a Learning Path.

New connections

If the option Learning Path is disabled in the Admin account, the training report will consist of the following columns:

  • Embedded Path: Displays the name of the Learning Program

  • Embedded Path ID: Displays the IDs for the Learning Program.

  • Embedded Course ID: Displays the IDs of courses that are inside a Learning Path.

In addition, the report will contain the column type Learning Path (Higher Level) for all learners who are enrolled to a Learning Path.

In the Type column, Learning Program will be renamed as Learning Path. For existing connections, there will be no change. However, for new connections, the changes will be reflected after 30 days.

Training Report: Unified Report

Existing connections

If the option Learning Path is disabled in the Admin account, no rows and columns are added in the reports.

If the option Learning Path is enabled in the Admin account, the report will contain the column "Type". The column contains the new value "Learning Path (Higher level), wherever applicable".

New connections

If the option Learning Path is disabled in the Admin account, the training report will consist of the following columns:

  • Embedded Path: Displays the name of the Learning Program

  • Embedded Path ID: Displays the IDs for the Learning Program.

  • Embedded Course ID: Displays the IDs of courses that are inside a Learning Path.

In addition, the report will contain the column type Learning Path (Higher Level) for all learners who are enrolled to a Learning Path.

In the Type column, Learning Program will be renamed as Learning Path. For existing connections, there will be no change. However, for new connections, the changes will be reflected after 30 days.

Custom FTP

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Pre-requisites:

To set up your custom FTP, contact your CSM. The CSM will provide the required details of setting up the FTP.

Setting up the FTP involves a lead time and requires IT support to allow the list of IPs and ports, and also create certain folders with specific permissions on your FTP server.

Learning Manager provides the ability to connect to your custom FTP location.

Your FTP will support these:

Data Import

User import process allows Learning Manager Administrator to fetch employee details from the Learning Manager FTP service and import them into Learning Manager automatically. Using this feature, you can integrate multiple systems by placing the CSV generated by those systems in the appropriate folders of the FTP accounts. Learning Manager picks up the CSV files, merges them, and imports the data according to the schedule. Refer to Scheduling feature for more information. 

Map attributes

Integration Administrator can choose the columns of CSV and map them to Learning Manager's group-able attributes. This mapping is one time effort. Once the mapping is done, the same mapping is used in subsequent User imports. The mapping can be reconfigured if the Administrator wants to have a different mapping for importing users.

Data Export

The Data Export allows users to export user skills and Learner Transcripts to the FTP location to integrate with any third-party system..

Schedule reports

Administrator can set up scheduling tasks as per organization's requirements and users in the Learning Manager application are up-to-date according to the schedule. Similarly, Integration Admin can schedule skill export on a timely basis to be integrated with an external system. Sync can be performed on daily basis in Learning Manager application. 

To configure your own FTP, sign in as an Integration Admin, and click Custom FTP > Connect.

There are two types of authentications:

Custom FTP authentication options
Custom FTP authentication options

  • Basic: In basic authentication, you’ll only need to provide the FTP domain url, username, and password. After providing the details, click Connect.

  • Certification: If customer FTP supports certificate authentication then they can choose this option. After you click Generate SSH Key, the SSH key gets downloaded to your local machine. When you open the file, the key looks like,

SSH public key
SSH public key

You must place this public key in your FTP server before you add the below details. Once you set the given key as the public key of your FTP, provide the FTP domain url and the username and click on Connect button to set up the connection.

Once connection set up is done then automatically folders for import and export are created in the ftp location. After that import/export functionality is provided by Custom FTP.

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A custom FTP connector can be configured with only SFTP servers.

ADFS Connector

Prerequisites to establish an ADFS connection:

  • Log in to your Azure Portal using this URL: https://portal.azure.com/ before registering your App. 
  • Open Azure Active Directory.

Steps to register your application

  1. Click Azure Active Directory. Click Add > App registration.

    Add app registration
    Add app registration

  2. Enter the name of the application.

    Enter name of application
    Enter the name of the application

    Click Register.

  3. On the right pane, select Certificates and Secrets.

  4. Add a client secret.

  5. Add a description to the secret and set its expiry to 24 months.

  6. Copy the value and the secret to, for example, notepad.

  7. Select API Permissions.

  8. Select Add Permissions. Also, enable the option, Grant Admin consent.

  9. Select Microsoft Graph.

  10. Select Application permissions.

  11. Search for directory and select Read directory data.

  12. Enter user as the search term.

  13. Select Read all users' full profiles.

  14. Select Add Permissions.

  15. In the ADFS configuration page in Adobe Learning Manager, enter the Client ID and the Client Secret that you had obtained earlier.

    Click Connect.

  16. Log in to portal.azure.com. The values will be populated in the Tenant ID and the Primary Domain fields.

Import

Map attributes

Integration Administrator can choose ADFS  attributes and map them to corresponding Learning Manager's group-able attributes. Once the mapping is completed, the same mapping is used in subsequent user imports. It can be reconfigured if Administrator wants to have a different mapping for importing users.

Automated user import

User import process allows Learning Manager Administrator to fetch employee details from ADFS and import them into Learning Manager automatically.

Filtering users

Learning Manager Administrator can apply filtering to the users before importing them. For example, Learning Manager Administrator can choose to import all users in the hierarchy under one or more specific Managers. 

To set up ADFS connector ,  contact the Learning Manager CSM team.

Configure ADFS connector

  1. In Learning Manager home page, hover  mouse  over the ADFS card/thumbnail. A menu appears. Click Connect option in the menu.

    ADFS thumbnail
    ADFS thumbnail

  2. Click Connect to establish a new connection. The ADFS connector page appears. Enter the details of your account you want to map.

    Establish connection
    Establish connection

  3. If you want to import ADFS user directly as a Learning Manager internal user, use the Import Internal Users option.

    Import user to Prime
    Import user to Learning Manager

  4. In the mapping page, on  left   side  you can see Learning Manager’s columns and on  right   side  you can see the ADFS columns. Select the appropriate column name that maps to the Learning Manager’s column name.

    Map attributes
    Map attributes

  5. To view and edit data source, as an Administrator, click Settings > Data Source.

    The established ADFS source would be listed. If you require to edit the filter, click Edit.

    Data source setting
    Data source setting

  6. You receive a notification upon completion of import. To view or edit the import log, click Users > Import log.

Adobe Connect

  1. On Adobe Connect, click the three dots on the card, and choose Connect.

  2. Click the Configure Now link in Adobe Connect Configuration section.

  3. Provide your company's Adobe Connect domain name and log in credentials.

    A sample Adobe Connect URL: mycompany.adobeconnect.com

    You must provide the email id of the Adobe connect account's Administrator.

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    Only Adobe hosted connect accounts are supported in Learning Manager. Example; '.adobeconnect.com'.

  4. Click Integrate.

    After authenticating the email id, Learning Manager displays the message as Connect is successfully integrated. You can start viewing your virtual classroom courses using Adobe Connect automatically.

    After the Connect account admin has authenticated his/her email id, the request goes for approval from the Adobe Connect back-end team. It usually takes a day or two for the integration to be approved and set up.

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    Adobe Connect account administrator should accept the Terms and Conditions of using Adobe Connect. If this is not accepted, your login authentication may fail. After creating the Adobe Connect account, log in to the account once. During first time login, a terms and conditions page appears.

Add virtual classroom session information

If the author of a virtual classroom course has not provided the session information, then Administrator can include the session details.

In Administrator login, click the VC course name. Click Instances on the left pane and Session Details.  Click the Edit icon at the right corner of the Session Details page to add the session information.

With the integration of Adobe Learning Manager and Adobe Connect for creating virtual classroom modules or sessions, your Connect account should support Meeting rooms with adequate number of rooms and concurrent users for your use case. These meeting rooms are used to host Learning Manager virtual classroom modules. A new Connect meeting room is dynamically created by Learning Manager for each virtual classroom module or session within Learning Manager.

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You must purchase Adobe Connect separately, apart from Adobe Learning Manager.

Adobe Connect persistent meeting room

In Adobe Connect, customers use existing meeting rooms that they have already created in Connect. All meeting rooms in Connect are persistent and the meeting room templates are carefully set up to provide a unified experience for each persistent room.

You can create a virtual classroom session using one of the already created room in Adobe Connect.

Learning Manager also allows learners to enter the connect room for their virtual session using an authentication method.

Adobe Connect authentication
Adobe Connect authentication

When creating a VC module using Adobe Connect, you can select a persistent room. If No is selected, a dynamic meeting room gets created as before.

Persistent room selection
Persistent room selection

Once a learner takes a course via Adobe Connect and completes the course, after a while, the recording of the session along with the passcode displays on the Learner app.

Connect recording
Connect recording

Import quiz scores from Adobe Connect

Import Connect quiz data into Learning Manager and integrate it with existing reporting workflow so that Learning Manager users can get quiz data, user responses and scores from Adobe Connect sessions within report, like the way it is available for self-paced modules having quizzes.

In the Connect section, if any learner takes a quiz course or any interactions that supports quiz reporting, all interactions by the learners are tracked in addition to completion. The course must be a Connect VC training.

Here is a brief workflow of the process.

Adobe Connect - Host

  • The host in Connect creates a course and uploads content which contains quiz and is interactive.
  • The host creates a Virtual Classroom training and saves the VC training. The host has the option to link the above created course to the VC or he/she can use the Share Course option from within the Connect App during the session to share the course.

Learning Manager - Author

  • The Author creates a course in Learning Manager with the module type as Virtual Classroom.
  • From the Conferencing System drop-down list, choose Connect as the VC Provider.
  • Choose the Persistent Meeting course and select the VC Classroom created by the host in Connect. Choose the Instructor. Save and Publish the course.

Learning Manager - Learner

  • After the course is published, the learner enrolls into the course.
  • The learner is redirected to the Connect VC session where he/she is allowed access to the VC session by the Connect host.

Adobe Connect - Host

  • Within the VC session, the Connect host shares the quiz that was shared previously. 

Adobe Connect - Learner

  • The learner takes the quiz and closes the session once the quiz is completed.

Learning Manager - Learner

  • The learner closes the session and the session syncs automatically.

Learning Manager - Admin

  • Once the session has expired, the quiz import workflow will be triggered after the scheduled duration.
  • Wait until the schedule is triggered and the processing is complete. To check the processing status from the Integration admin side, you can view the Execution Status within the Adobe Connect connector to watch the progress. Once the execution is successful, the status will change to Completed.
  • The admin then choose the Learning Manager Course created previously. The admin sees the following:
    • Attendance & Scoring -Displays the final quiz score and the attendance status.
    • L2 Quiz Score
      • By User - Displays the final quiz score displayed as Points and Percentage.
      • By Question - Displays the quiz information as a report chart.

Marketo Engage connector

Learning Manager now offers integration with Marketo Engage, a marketing automation software that helps run marketing campaigns.

The Marketo Engage Connector is designed to add (or update) leads in the Marketo Engage database, when a new user is added to the Learning Manager Account. It also associates learning behaviors of the user in Learning Manager (course enrollment, course completion, skill assignment and skill accomplishment) as custom objects with the corresponding leads in Marketo Engage. This enables a marketer to use this information to target audiences based on their learning behaviors captured from Learning Manager and use features of Marketo Engage like "Smart Lists".

As an Integration Admin, you can integrate Learning Manager with a Marketo Engage instance to automate data synchronization. You can export internal users and export training enrollments and skill completion events. The operations can be performed on a schedule, and these can be configured, on demand.

For Learning Manager to integrate with your Marketo account, your Marketo account needs to have the ability to create schemas by APIs.

From the Marketo app, you can download these three reports:

  • User report
  • Learning Transcript
  • User skill report

When you create a Marketo Engage connection, you must provide the following details:

  • Connection name
  • Client Id
  • Client Secret
  • Marketo Engage Domain
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You can get the Client Id and secret from the Marketo Engage app. On the Marketo app, you can get the Client id and secret from the LaunchPoint section, and the Marketo Domain from the WebServices section.

On the Unified Reports section of the Markeo Engage connection in the Learning Manager app, you can create campaigns based on the following:

  • A new user is added to Learning Manager
  • A new user is enrolled to a course
  • A new user has completed a course
  • A learner is enrolled into a skill
  • A learner has achieved a skill

Like any other connector, you can schedule and export data on demand.

Column mapping in Marketo Engage

In Marketo, there are two types of databases:

  • Lead Database
  • Custom Object Database

Column mapping is used to create lead database. Leads are users that you’ve exported from the User Report.

The fields from the User Report are listed under the column Adobe Learning Manager. The fields under the column Marketo are what Marketo provides. Using both the columns, you can map any field in Learning Manager to that from Marketo. From a Learning Manager column you join a related column from Marketo. After joining the columns, a lead database gets created.

You can then view all the exported users in Marketo.

In the Marketo Custom Objects section in the Marketo app, you can see that all the three reports, Learner Transcript, User Skill, and User Report, are present. These reports have the string “cp_” prepended to each. Each new user who gets exported to Marketo is considered as a lead.

Events

Export data from Learning Manager events to a Marketo Engage instance. Select the events to export to the Marketo Engage database either on demand or on a schedule.

  • New user addition
  • Update user metadata
  • Update user activity
  • Training enrollment
  • Self enrollment
  • Skill completion

BlueJeans Events

BlueJeans Events connector connects Learning Manager and BlueJeans systems to automate data synchronization. Using this connector, you can:

  • Set up virtual sessions using BlueJeans Events: Configure a new event in BlueJeans and setup a VC session in Learning Manager by selecting the appropriate BlueJeans event. Date and time details are picked automatically from the BlueJeans events.
  • Automated User Completion Syncing: An Automated user completion syncing process allows the Learning Manager Administrator to fetch completion records for BlueJeans events automatically.

This new connector requires a separate set of credentials to configure the connector. The credentials of the existing BlueJeans Meetings connector will not work for BlueJeans Events connector.

Credentials for BlueJeans Event Connector
Credentials for BlueJeans Event Connector

Workflow

  1. The BlueJeans Event moderator creates an event from within BlueJeans.

  2. The author creates BlueJeans event course using the BlueJeans event url, which is created in future dates.

  3. Since BlueJeans events have a similar title for multiple events, the author must append the event attendee url to the room name, so that he/she can choose the appropriate event.

    The format to enter event url: event name--event attendee url

    BlueJeans Events configuration
    BlueJeans Events configuration

  4. Once the author enters the BlueJeans event url, the date and time will be auto populated.

  5. Add an instructor to the event. The instructor will now have elevated privileges as a Presenter in a BlueJeans event.

Administrators, managers, and learners can enroll learners to the created course. Upon enrollment, the learner receives an email. The learner can sign in to their Learning Manager account to view the program details and take the course.

When the course is complete, the completion report gets triggered after a scheduled duration. The administrator can see the completion report to check the attendance and score of the learners.

If the BlueJeans Event moderator enables the recording during the session, after session ends, the recording is available in the learner app.

BlueJeans Events configuration
BlueJeans Events configuration

When you enable the check-box Fetch Events created by the other users, you can then add the list of BlueJeans event creators in the Additional Event Creators field. In the Author app, only events created by these users are searchable via the type-ahead field.

If the Additional Event Creators field is left blank, all events created in BlueJeans will be available for searching in the Author App.

The Author, in the Author app, then selects an event from the list of available events. In addition, the Author can add instructors to the event. These instructors in Learning Manager would become the presenters within BlueJeans events.

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All users must belong to the same enterprise in BlueJeans Events App.

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We've added a caching mechanism that improves the overall user experience. It is applicable when you select additional event creators. In this mode, the events are fetched the first time when an author searches for an event. The cache persists for 30 mins so that authors know how long they must wait to fetch the new events.

Microsoft Teams Connector

Microsoft® Teams® is a persistent chat-based collaboration platform that supports document sharing, online meetings, and other features for business communications.

Adobe Learning Manager uses a virtual classroom connector that can be used to integrate Microsoft Teams meetings into Learning Manager.

Microsoft Teams connector connects the Learning Manager and Microsoft Teams systems to enable automatic data synchronization. The following list describes the Microsoft Teams connector capabilities:

Set up virtual sessions using Microsoft Teams

This connector helps integrate your Adobe Learning Manager account with your Microsoft Teams account. Once integrated, the connector enables an Author in Learning Manager to use Microsoft Teams as the technology service provider for the Virtual Classroom modules created in Learning Manager.

Allow Microsoft Teams to authenticate learners when entering virtual classroom

A meeting organizer can enable lobby to restrict entry into the meeting as well as control the other meeting options as provided by Microsoft Teams.

Use automated user completion syncing

The automated user completion syncing process allows a Learning Manager Administrator to automatically fetch the completion records and recording URL for the Teams meeting.

For more information, see Install Microsoft Teams connector in Adobe Learning Manager.

Training Data Access

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This specific functionality is available only if Adobe Learning Manager is sold as an Add on to Adobe Experience Manager.

The Training Data Access connector enables your AEM Sites-based custom-made user interface to retrieve and render training information to learners and helps easy and faster search.

The connector exports training metadata to a data storage and retrieval solution. You can then configure your AEM Sites-based interface to use these two services to retrieve training data, render web pages, and provide optimized training search functionality to the learners. 

For example, a non-logged in AEM Sites-based interface can use the exported metadata to help a learner search, browse, and access training pages that show training information 

Enable this connector to build and render your AEM Sites-based web pages and deliver customized experiences to your learners from AEM, where the course information is fetched by using a public API (headless LMS).

Configure the connector

Use Training Data Access connector to integrate your Adobe Learning Manager account with data storage and retrieval service as well as search enablement system to enable your AEM Sites-based interface to retrieve training data, render web pages, and provide optimized training search functionality to the learners.

Export training metadata from Adobe Learning Manager to the data retrieval and search enablement services. You can also create a schedule to automate these exports.

  1. Enter the name of the connection and a valid domain name.

  2. Click Connect. The base URL and the retrieval URL get generated.

  3. Enable the connection.

  4. Once you enable the connection, the images of all the Courses, Learning Paths, and Certificates get migrated to the CDN.

  5. Export the metadata of the Courses, Learning paths, and Certificates into the search and retrieval service.

Create website in AEM

Pre-requisite: Install the AEM package from the GitHub repository.

  1. Use the base and retrieval URLs, Client ID, Client Secret, and Admin Refresh Token and create a configuration in AEM. 
  2. Create the website using the AEM components.
  3. Publish the website.

For more information, see this document.

Learners

The published website displays a list of all migrated Courses, Certificates, and Learning Paths that are retrieved from the search service for non-logged in learners.

When a learner clicks Course or Certificate or Learning Path, the Overview page launches. On the page, when the learner enrolls, they must log in first, and then take the Course.

Adobe Commerce connector

NOTE: This specific functionality is available only if Adobe Learning Manager is sold as an Add on to Adobe Experience Manager

Adobe Learning Manager now offers integration with Adobe Commerce, a platform to build eCommerce experiences for B2B and B2C customers.

Adobe Commerce is an extensible and scalable commerce enablement solution that enables you to build multi-channel commerce experiences for B2B and B2C customers on a single platform. Use the Adobe Commerce connector to connect your Adobe Learning Manager account with Adobe Commerce and realize ecommerce capabilities on the learning platform. 

Enable this connector and utilize the Adobe Commerce features to provide the learning offerings as paid trainings. Note that you need to purchase Adobe Commerce separately before you can integrate it with Adobe Learning Manager using this connector.

The connector integrates with Adobe Commerce by sending training data to the commerce platform, which then enables learners to make a payment and purchase a training. 

In addition to initiating a purchase, the connector also collects purchase details from Adobe Commerce, which is used by Adobe Learning Manager to validate the purchase and unlock access to the training.

Pre-requisites

  1. Enable RabbitMq or any other messaging broker.
  2. Enable CRON.
  3. For steps 1 and 2, edit the following files:
    1. .magento.app.yaml
    2. .magento/services.yaml
    3. .magento.env.yaml    
  4. Override options limit via custom module. This is an optional step, but highly recommended for large datasets.
  5. Enable all async APIs on the page. Since there may be a lot of data, the export happens asynchronously. The APIs from Adobe Commerce are called the request payload is sent. The  request pushes the messages to a queue and there is a consumer to this queue, which processes these messages and creates products on the commerce side. Adobe Commerce does not provide this async processing by default. That is why you must enable this option.
  6. Add a link to return to ALM on the payment success page. This return URL must be configured in Adobe Commerce. The URL to be used for the link. - https://learningmanagerqe.adobe.com/app/learner#/postPayment
  7. Change indexing from "On save" to "Scheduled".  For more information, see this KB.
  8. Apply the following patches. For more information, see Apply patches.

Configure the connector

As an Integration Administrator, in the Adobe Commerce connector, click Connect.

In the configuration page, enter the following details. These details, the authorization keys, are available in Magento. Once you create an integration in Magento, the credentials will be available there. 

Configure Adobe Commerce Connector
Configure Adobe Commerce Connector

Once Adobe Commerce connector connection is enabled, an author can set the price for a course, Learning path, or a certificate.

After the course, Learning Path, or certificate is published, a learner can buy courses the learner app.

  • Native Learning Manager: The learner can purchase a course, Learning Plan, or a certificate from within Learning Manager. This is only applicable where the author has added a price.
  • Custom-made using AEM sites: The learner can purchase a course from an AEM site.

Note: This connector can be enabled for trial accounts also.

Workflow 

The Adobe Commerce Administrator configures Learning Manager as an integration.

The Author marks the courses, Learning Paths, or certificates as premium and assigns prices. This option comes only if ecommerce is enabled for the account. For more information, see Create courses.

The course or Learning Path will not be available for purchase until the data is synchronized in Adobe Commerce. 

Export courses to Adobe Commerce

After an author has set the prices on various courses, Learning Paths, or certifications, you, as the Integration Administrator, will export the courses, Learning Paths, or certifications into Adobe Commerce.

  1. Click Export Training Metadata > On Demand.

  2. Select the dates.

  3. Click Execute. Upon successful execution, all courses or Learning Paths that are priced, will be moved to Adobe Commerce. The learner can then buy the course from Learning Manager. 

Native Learning Manager with Adobe Commerce 

Learner 

As a learner, you must be logged in to buy a course, certificate, or a Learning Path.

To purchase the course, click Buy now. You are redirected to Adobe Commerce to complete the purchase. Once the payment is successful, you can see a message that prompts you to return to Learning Manager and start the course. You must also log in to Adobe Commerce separately to complete the purchase.

AEM sites with Adobe Commerce 

When the Custom-made using AEM sites option is enabled, you, as a learner, can buy courses from a custom-built AEM site. 

The AEM site will have all the metadata from Learning Manager for enabling search through Adobe Commerce. The courses are fetched from Adobe Commerce in non-logged in cases.

Both logged in and non-logged in experience is possible. Non-logged in users can search and browse the course catalog, Learning Plan, and Certificates. However, if you want to purchase a course, you must log in to the AEM site.

As with native Learning Manager, after logging in, you can add a course to the cart and then preview or buy the course. 

Set up the Adobe Commerce connector

Pre-requisite

The Administrator must enable the checkbox, Enable pricing for trainings, in Settings > General in the Admin app. If the option is enabled, Authors can specify prices for trainings. When you add an Adobe Commerce connection, this checkbox is automatically selected and enforced.

Adobe Learning Manager supports eCommerce to buy and sell training. Here, users can sell training to promote the up-selling and cross-selling of their products. 

With the integration of Adobe Commerce, Adobe Learning Manager supports buying and selling of training to provide a more complete customer experience in Customer Partner Education scenarios.

The primary objectives of this integration are as follows:

  • Users can generate revenue by selling courses on Adobe Learning Manager or on a Headless learning interface.
  • Enable Adobe Commerce integration to the platform to sell courses using Learning Manager’s native app and AEM.
  • Allow Learning Manager’s customers to offer formal learning in the form of paid courses. 
  • Enable learners to preview courses before deciding to purchase the training.

Adobe Learning Manager native

Author

An Author, while creating a course, can mark a course as free or paid.

In the Integration Admin app > Adobe Comerce connector, On Demand Sync copies data to Adobe commerce.

Unless the data is synced, a learner cannot buy a course. The Buy Now or Add to Cart button is disabled.

Learner

  1. On the training card, a Learner can see the price of the course, if the price has been set by the Author or the Administrator.
  2. Filter training according to the price range.
  3. If you want to buy a course, click Buy Now. You will be redirected to Magento and when you complete the purchase, you can take the course from the Learning Manager.

Integration Administrator

 

  1. On the Integration Administrator page, add the Adobe Commerce connector. Get the authentications from the application that was created in Magento.
  2. Once Adobe Commerce is enabled, eCommerce is enabled on Adobe Learning Manager. The data from Learning Manager to Magento is synced according to a schedule. The data includes all the training (paid) along with the metadata (users, skills, author name, price etc.).

Unsupported features

  • Recurred Certifications.
  • Manager approved/nominated courses.
  • LinkedIn Content Marketplace courses.
  • Harvard Manage Mentor courses are not available for purchase.
  • Acquired courses are not available for purchase.

Note: Adobe Learning manager and Adobe Commerce have different logins.

AEM

In this mode, a Learner takes the course off an AEM-based site, which is built by using AEM-based templates and components.

On the AEM site, the learner has support for shopping cart, add to cart button, deleting courses from the shopping cart, and so on.

If the user is not logged in, they can still search for course catalogs and view course details but cannot purchase a course. As a learner, you must be logged in if you want to purchase a course.

After the Learner purchases the course, they are redirected to the course overview page in the enrolled state, where they can take the purchased training.

Headless- Non-logged in

A Learner can:

  • Search for any training from the search bar.

  • Filter any training by price range.

A learner cannot:

  • Purchase a course from the Overview page.

  • Preview paid content.

Headless- Logged in

A Learner can:

  • Explore, view, search, and filter paid or free training courses.

  • Add a course to a cart and then check out for purchase.

  • Add, update, or delete training courses in the cart.

  • Simultaneously pay for multiple training courses.

  • Preview a paid course in the Player.

  • See messages if there is a payment error.

  • See the invoice as an attachment in the email after purchasing the course.

Frequently Asked Questions

How do I mark modules for preview?

The Administrator or Author can mark a module for preview. The setting is available on the Settings > General page on the Administrator app. If the option is enabled, learners can preview all courses without being enrolled on the courses.

What courses cannot be purchased?

Courses, such as, recurring certifications, content marketplace training, acquired training, training from connectors, Job Aids, and Manager approved/nominated courses cannot be purchased by a learner.

Is there any change in the Learner Transcript and Trainings Report?

These reports display the price and the date of purchase for all purchased training in the account.

Can a learner enroll in a free training?

Yes, a learner can enroll in free training. Free training displays the Preview and Enroll button on the Training Overview page.

Can I buy multiple training courses at a time?

No. You cannot buy more than one training course via the native Adobe Learning manager app.

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