Log in as an Administrator.
External learners are unable to register to a profile.
Email id is already registered. Please use a different email.
There are scenarios where a user is unable to register to an External Profile. The user receives the above error while signing up.
This issue occurs under one of the below scenarios:
Scenario 1: The user is already registered to another External Profile.
Scenario 2: The user is present as an Internal Learner.
Scenario 3: The user is in a deleted state.