Affected versions



When you attempt to transcode a project in Encore CS4 in Windows 7, and the system goes into Sleep mode, transcoding pauses.


 Due to a known issue in Encore, transcoding is unable to continue while the system sleeps.


 Disable the Sleep function when you have a project that requires unattended transcoding. 

To disable Sleep mode, do the following:

  1. Go to Control Panel
  2. Click on System and Security
  3. Click on Power option
  4. Click on "Change plan settings" in the "Power saver" option
  5. Set the "Put the computer to sleep" value to "Never"



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