Affected versions

CS4

Issue

When you attempt to transcode a project in Encore CS4 in Windows 7, and the system goes into Sleep mode, transcoding pauses.

Reason

 Due to a known issue in Encore, transcoding is unable to continue while the system sleeps.

Solution

 Disable the Sleep function when you have a project that requires unattended transcoding. 

To disable Sleep mode, do the following:

  1. Go to Control Panel
  2. Click on System and Security
  3. Click on Power option
  4. Click on "Change plan settings" in the "Power saver" option
  5. Set the "Put the computer to sleep" value to "Never"

 

 

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

Legal Notices   |   Online Privacy Policy