Serial number licensing

Enterprise

Enterprise

Admin Console
  • Adobe Enterprise & Teams: Administration guide
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
      1. Deployment home
      2. K-12 Onboarding Wizard
      3. Simple setup
      4. Syncing Users
      5. Roster Sync K-12 (US)
      6. Key licensing concepts
      7. Deployment options
      8. Quick tips
      9. Approve Adobe apps in Google Admin Console
      10. Enable Adobe Express in Google Classroom
      11. Integration with Canvas LMS
      12. Integration with Blackboard Learn
      13. Configuring SSO for District Portals and LMSs
      14. Add users through Roster Sync
      15. Kivuto FAQ
      16. Primary and Secondary institution eligibility guidelines
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Role sync for Education
      4. Azure Connector FAQ
      1. Set up SSO with Google Federation
      2. Add Google Sync to your directory
      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
      1. Create a directory
      2. Verify ownership of a domain
      3. Add domains to directories
      1. SSO Common questions
      3. Education common questions
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Set up organization via directory trust
    4. Migrate to a new authentication provider
    5. Asset settings
    6. Authentication settings
    7. Privacy and security contacts
    8. Console settings
    9. Manage encryption
    1. Overview
    2. Administrative roles
      1. Manage users individually
      2. Manage multiple users (Bulk CSV)
      3. User Sync tool (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Assign licenses to a Teams user
      1. Manage your team in Adobe Express
      2. Manage your team in Adobe Acrobat
    6. Add users with matching email domains
    7. Change user's identity type
    8. Manage user groups
    9. Manage directory users
    10. Manage developers
    11. Migrate existing users to the Adobe Admin Console
    12. Migrate user management to the Adobe Admin Console
      1. Manage products
      2. Buy products and licenses
      3. Manage product profiles for enterprise users
      4. Manage automatic assignment rules
      5. Entitle users to train Firefly custom models
      6. Review product requests
      7. Manage self-service policies
      8. Manage app integrations
      9. Manage product permissions in the Admin Console
      10. Enable/disable services for a product profile
      11. Single App | Creative Cloud for enterprise
      12. Optional services
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Manage profiles
      6. Licensing toolkit
      7. Shared Device Licensing FAQ
    1. Adopt global administration
    2. Select your organization
    3. Manage organization hierarchy
    4. Manage product profiles
    5. Manage administrators
    6. Manage user groups
    7. Update organization policies
    8. Manage policy templates
    9. Allocate products to child organizations
    10. Execute pending jobs
    11. Explore insights
    12. Export or import organization structure
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Manage projects
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ
      3. Manage transferred assets
    4. Reclaim assets from a user
      1. Automatic student asset migration
      2. Migrate your assets
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    2. Custom fonts
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
      1. Overview
  • Deploy apps and updates
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
        1. Manage Adobe templates
        2. Manage Single-app packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
      1. Deploy packages
      2. Deploy Adobe packages using Microsoft Intune
      3. Deploy Adobe packages with SCCM
      4. Deploy Adobe packages with ARD
      5. Install products in the Exceptions folder
      6. Uninstall Creative Cloud products
      7. Use Adobe provisioning toolkit enterprise edition
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST
      5. Troubleshoot the internal update server
      1. Release notes
      2. Use Adobe Remote Update Manager
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
    1. Overview
    2. Update payment details
    3. Manage invoices
    4. Change contract owner
    5. Change your plan
    6. Change reseller
    7. Cancel your plan
    8. Purchase Request compliance
    1. Teams membership: Renewals
    2. Enterprise in VIP: Renewals and compliance
    1. Automated expiration stages for ETLA contracts
    2. Switching contract types within an existing Adobe Admin Console
    3. Value Incentive Plan (VIP) in China
    4. VIP Select help
    1. Audit Log
    2. Assignment reports
    3. Content Logs
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud
    1. Adobe Enterprise & Teams: Administration guide
        1. Licensing
        2. Identity
        3. User management
        4. App deployment
        5. Admin Console overview
        6. Admin roles
        1. Named User deployment guide
        2. SDL deployment guide
        3. Deploy Adobe Acrobat 
        1. Deployment home
        2. K-12 Onboarding Wizard
        3. Simple setup
        4. Syncing Users
        5. Roster Sync K-12 (US)
        6. Key licensing concepts
        7. Deployment options
        8. Quick tips
        9. Approve Adobe apps in Google Admin Console
        10. Enable Adobe Express in Google Classroom
        11. Integration with Canvas LMS
        12. Integration with Blackboard Learn
        13. Configuring SSO for District Portals and LMSs
        14. Add users through Roster Sync
        15. Kivuto FAQ
        16. Primary and Secondary institution eligibility guidelines
      1. Identity types | Overview
      2. Set up identity | Overview
      3. Set up organization with Enterprise ID
        1. Set up SSO with Microsoft via Azure OIDC
        2. Add Azure Sync to your directory
        3. Role sync for Education
        4. Azure Connector FAQ
        1. Set up SSO with Google Federation
        2. Add Google Sync to your directory
        3. Google federation FAQ
      6. Set up organization with Microsoft ADFS
      7. Set up organization for District Portals and LMS
        1. Create a directory
        2. Verify ownership of a domain
        3. Add domains to directories
        1. SSO Common questions
        3. Education common questions
      1. Manage existing domains and directories
      2. Enable automatic account creation
      3. Set up organization via directory trust
      4. Migrate to a new authentication provider
      5. Asset settings
      6. Authentication settings
      7. Privacy and security contacts
      8. Console settings
      9. Manage encryption
      1. Overview
      2. Administrative roles
        1. Manage users individually
        2. Manage multiple users (Bulk CSV)
        3. User Sync tool (UST)
        4. Microsoft Azure Sync
        5. Google Federation Sync
      4. Assign licenses to a Teams user
        1. Manage your team in Adobe Express
        2. Manage your team in Adobe Acrobat
      6. Add users with matching email domains
      7. Change user's identity type
      8. Manage user groups
      9. Manage directory users
      10. Manage developers
      11. Migrate existing users to the Adobe Admin Console
      12. Migrate user management to the Adobe Admin Console
        1. Manage products
        2. Buy products and licenses
        3. Manage product profiles for enterprise users
        4. Manage automatic assignment rules
        5. Entitle users to train Firefly custom models
        6. Review product requests
        7. Manage self-service policies
        8. Manage app integrations
        9. Manage product permissions in the Admin Console
        10. Enable/disable services for a product profile
        11. Single App | Creative Cloud for enterprise
        12. Optional services
        1. What's new
        2. Deployment guide
        3. Create packages
        4. Recover licenses
        5. Manage profiles
        6. Licensing toolkit
        7. Shared Device Licensing FAQ
      1. Adopt global administration
      2. Select your organization
      3. Manage organization hierarchy
      4. Manage product profiles
      5. Manage administrators
      6. Manage user groups
      7. Update organization policies
      8. Manage policy templates
      9. Allocate products to child organizations
      10. Execute pending jobs
      11. Explore insights
      12. Export or import organization structure
        1. Manage enterprise storage
        2. Adobe Creative Cloud: Update to storage
        3. Manage Adobe storage
      2. Manage projects
        1. Automated Asset Migration
        2. Automated Asset Migration FAQ
        3. Manage transferred assets
      4. Reclaim assets from a user
        1. Automatic student asset migration
        2. Migrate your assets
        1. Adobe Stock credit packs for teams
        2. Adobe Stock for enterprise
        3. Use Adobe Stock for enterprise
        4. Adobe Stock License Approval
      2. Custom fonts
        1. Overview
        2. Create user group
        3. Configure Adobe Experience Manager Assets
        4. Configure and install Adobe Asset Link
        5. Manage assets
        6. Adobe Asset Link for XD
        1. Set up Adobe Acrobat Sign for enterprise or teams
        2. Adobe Acrobat Sign - Team feature Administrator
        3. Manage Adobe Acrobat Sign on the Admin Console
        1. Overview
    10. Deploy apps and updates
        1. Deploy and deliver apps and updates
        2. Plan to deploy
        3. Prepare to deploy
      2. Create packages
        1. Package apps via the Admin Console
        2. Create Named User Licensing Packages
          1. Manage Adobe templates
          2. Manage Single-app packages
        4. Manage packages
        5. Manage device licenses
        6. Serial number licensing
        1. Customize the Creative Cloud desktop app
        2. Include extensions in your package
        1. Deploy packages
        2. Deploy Adobe packages using Microsoft Intune
        3. Deploy Adobe packages with SCCM
        4. Deploy Adobe packages with ARD
        5. Install products in the Exceptions folder
        6. Uninstall Creative Cloud products
        7. Use Adobe provisioning toolkit enterprise edition
        1. Change management for Adobe enterprise and teams customers
        2. Deploy updates
        1. AUSST Overview
        2. Set up the internal update server
        3. Maintain the internal update server
        4. Common use cases of AUSST
        5. Troubleshoot the internal update server
        1. Release notes
        2. Use Adobe Remote Update Manager
        1. Troubleshoot Creative Cloud apps installation and uninstallation errors
        2. Query client machines to check if a package is deployed
      1. Overview
      2. Update payment details
      3. Manage invoices
      4. Change contract owner
      5. Change your plan
      6. Change reseller
      7. Cancel your plan
      8. Purchase Request compliance
      1. Teams membership: Renewals
      2. Enterprise in VIP: Renewals and compliance
      1. Automated expiration stages for ETLA contracts
      2. Switching contract types within an existing Adobe Admin Console
      3. Value Incentive Plan (VIP) in China
      4. VIP Select help
      1. Audit Log
      2. Assignment reports
      3. Content Logs
      1. Contact Adobe Customer Care
      2. Support options for teams accounts
      3. Support options for enterprise accounts
      4. Support options for Experience Cloud

    Applies to enterprise.

    Introduction

    Serial Number licensing is a historical method of licensing that is not tied to an individual user but to a particular computer. This licensing method is suitable for a very small number of customers and, as with named licensing, can be used to create pre-licensed packages that are deployed remotely. However, when using serial number licensing, customers do not receive the complete value from their Adobe Cloud subscription.

    Obtain your enterprise serial number

    If serial number licenses have been made available to your enterprise, you can obtain these from the Adobe Licensing website website.

    1. Sign in to Adobe Licensing website with your Adobe ID and password.

    2. Choose License > Retrieve Serial Numbers.

    3. Select an End User ID or Deploy-to ID for your organization.

    4. Select a Product Name, Product Version, and Platform.

    5. Click Search. The product name and serial numbers are displayed.

    For more help, see Using Adobe Licensing Website (LWS).

    Note:

    Adobe Licensing Website does not support Enterprise IDs. If you're planning to use serial number licensing, we recommend that all administrator accounts be set up using Adobe IDs.

    After you've retrieved your serial number, download Creative Cloud Packager to package the apps and deploy them to client machines. For more information, see Creative Cloud Packager Help.

    Migrate from serial number licensing to named licenses

    Named licensing provides several advantages as compared to anonymous or Serial number licensing. Administrators can closely track and monitor the usage of licenses. They can also centrally manage licenses assigned to a user and revoke access to apps and services, without a need to redeploy packages. Named license can also enable self-service workflows to let customers download and install products and updates. Named licenses also enable end users to use cloud services, such as add fonts from Typekit, choose file sync locations, and share and gather feedback on Behance.

    If you have an existing CS6 or Creative Cloud ELA/ETLA or VIP deployment, you can consider migrating users to the Named licensing mode.

    Note:

    To prevent disrupting end-user workflows, invite users to your organization, and add them to groups to assign licenses. This will give users some time to accept the invitations and set up their IDs. You can also inform users that they'll need to sign in to use the apps.

    You can add users and groups using the Admin Console. For more information, see Manage groups and Manage users.

    Get help faster and easier

    New user?

    Quick links

    View all your plans Manage your plans
    View quick links
    Hide quick links
    ICYMI Promo

    Updates and Releases!

    In case you missed it follow this page to stay updated!

    Visit now

    Updates and Releases!

    In case you missed it follow this page to stay updated!

    Visit now
    ICYMI Promo

    Updates and Releases!

    In case you missed it follow this page to stay updated!

    Visit now

    Updates and Releases!

    In case you missed it follow this page to stay updated!

    Visit now

    Legal Notices    |    Online Privacy Policy

    Copyright © 2025 Adobe. All rights reserved.