Application
Wondering why you are receiving errors like the one below when sharing links or inviting collaborators to Creative Cloud or Document Cloud assets?
"Enterprise Sharing Restrictions Enabled. This user can’t be invited because your organization has enabled sharing restrictions. Learn more."
What is causing this message?
Enterprise sharing restrictions refer to a feature called Asset Settings that your IT administrator has used to strengthen security control of your organization’s assets. It can save you from accidental violation of your organization’s data ownership and security policies.
Sharing restrictions are only applied to content owned by an organization. They do not apply to content created by users with a personal Adobe ID.
Your IT administrator can select from three options within Asset Settings, each indicating a different level of sharing restriction:
- No restrictions: It is the default setting. Users are allowed to share public links and collaborate on shared folders and documents with anyone inside or outside your organization.
- No public link sharing: Restricts public link sharing and other public publishing options (see the full list below). Users can still collaborate on folders and documents with anyone outside your organization.
- Sharing Limited to Org Members and Trusted Users: Restricts public link sharing and other public publishing options. It also prevents invitation-based folder and document sharing with individuals outside the org, claimed domains, trusted domains, and allowed external domains. Your IT administrator sets this collaboration restriction for each external organization (or domain), not for each external individual.
The following sharing and publishing functionalities in Creative Cloud and Document Cloud are impacted when either No public link sharing or Sharing Limited to Org members and Truster Users is selected:
|
Impacted features |
Application |
Impacted features |
---|---|---|---|
Adobe Comp |
Share, Send to Behance |
Adobe XD |
Invitations, Share link |
Aero (mobile) |
Publish link, Post to Behance |
After Effects |
Invite to Team Project, Invite to Library |
Animate |
Social share |
Behance |
Creating or updating projects or Work in Progress, Invitations |
Capture |
Share, Invitations |
Creative Cloud (desktop and mobile) |
Get link, Invitations |
Creative Cloud Assets |
Get link, Invitations, Share to Slack |
Creative Cloud Libraries |
Get link, Invitations, Share to Slack |
Dimension |
Generating public links |
Fresco |
Get link, Invitations |
Illustrator and Illustrator Draw |
Link to project, Invitations |
InDesign |
Publish Online, Share for Review |
Lightroom |
Not applicable |
Photoshop (desktop) |
Invitations |
Photoshop (mobile) |
Share to social |
Photoshop Sketch |
Link to Project |
Portfolio |
Access to Portfolio site, create drafts, and publish |
Premiere Pro |
Invite to Team Projects |
You can't enable or disable Lightroom sharing and Frame.io sharing on the Admin Console.
Learn more about enabling and disabling services.
Application |
Impacted features |
Application |
Impacted features |
---|---|---|---|
Acrobat and Reader desktop apps |
Share |
Adobe Document Cloud for Microsoft Outlook |
Share |
Mobile apps (including Adobe Scan and Acrobat) |
Share Link, Share Document Cloud Link |
Web services (cloud.acrobat.com) |
Share |
Adobe Acrobat Sign features are not affected. The features continue to work as expected.
Impact of changing Asset Settings
No restrictions is the default setting, but IT administrators can change this to a more restrictive setting. If this occurs, then existing and future sharing is impacted.
If No public link sharing is set, any existing public links to organization content are disabled or deleted and new public links cannot be created.
If Sharing Limited to Org Members and Trusted Users is set, then any existing public links to organization content are disabled or deleted, and any sharing with users or groups outside of the organization or its claimed, trusted, or allow-listed organizations is removed. New public links cannot be created. Also, sharing with users that are not org members or trusted users is denied.
To change future sharing abilities, the IT administrator can change the setting to a less restrictive option.
Possible actions
If you encounter issues with Enterprise sharing restrictions and if you want to continue sharing organization-owned assets with specific external organizations or individuals, you can contact your IT Admin to request the following:
- For an external organization, such as an agency: Ask your IT administrator to add the agency's domain to your organization's list of authorized domains that you are allowed to collaborate with.
- For a freelancer: Ask your IT administrator to issue the individual a company-owned ID.
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