Wondering why you are receiving errors like the one below when sharing links or inviting collaborators to Creative Cloud or Document Cloud assets?
"Enterprise Sharing Restrictions Enabled. This user can’t be invited because your organization has enabled sharing restrictions. Learn more."
Enterprise sharing restrictions refer to a new feature called Asset Settings that your IT administrator has used to strengthen security control of your organization’s assets. It can save you from accidental violation of your organization’s data ownership and security policies.
This feature does not apply to the users with an individual Adobe ID.
Your IT administrator can select from three options within Asset Settings, each indicating a different level of sharing restriction.
- No restrictions: It is the default setting. Users are allowed to share public links and collaborate on shared folders and documents with anyone inside or outside your organization.
- No public link sharing: Restricts public link sharing and other public publishing options (see the full list below). Users can still collaborate on folders and documents with anyone outside your organization.
- Sharing only to domain users: Restricts public link sharing and other public publishing options. It also prevents invitation-based folder and document sharing with individuals outside the claimed domains, trusted domains, and allowed external domains. Your IT administrator sets this collaboration restriction for each external organization (or domain), not for each external individual.
The following publishing functionalities within Creative Cloud and Document Cloud are disabled when either No public link sharing or Sharing only to domain users is selected. Collaboration on shared folders and documents cannot be disabled for users in the claimed domains, trusted domains, and allowed domains of an organization.
|Creative Cloud Assets||Collaborate, Share to Slack, Send Link
|Creative Cloud Libraries||Collaborate, Share to Slack, Send Link
|Adobe XD||Publish Services|
|Creative Cloud mobile app||Create link, Collaborate|
|Portfolio||Access to Portfolio site, create drafts, and publish|
|Acrobat and Reader desktop apps||Share|
|Web services (cloud.acrobat.com)
|Adobe Document Cloud for Microsoft Outlook||Share|
|Mobile apps (including Adobe Scan and Acrobat)||Share Link, Share Document Cloud Link
Adobe Sign features are not affected. The features continue to work as expected.
No public link sharing disables and deletes all existing public links and prevents users with these links from accessing the linked content. Sharing only to domain users disables and deletes existing public links. The setting revokes and removes all existing folder or document collaborations. In both cases, you cannot stop or undo the deletion process after the IT administrator chooses the setting.
To change future sharing abilities, the IT administrator can change the setting to a less restrictive option.
If you encounter issues with Enterprise sharing restrictions, contact your IT administrator to ascertain your organization's asset setting and the allowed external domains. If you want to continue sharing organization-owned assets with specific external organizations or individuals, you can request the following from your IT administrator.
- For an external organization, such as an agency: Ask your IT administrator to allow access to the agency’s domain.
- For a freelancer: Ask your IT administrator to issue you a company-owned ID.