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Caution:

AEM 6.3 will not include any out-of-the-box tooling to support the GDPR workflow. Adobe provides documentation and procedures for the Privacy administrator and/or AEM administrator (admin) to execute the GDPR requests manually.

See GDPR Compliance within the See GDPR Compliance within the AEM 6.4 documentation set for full details.

The European Union's General Data Protection Regulation on data privacy rights takes effect as of May 2018:

"The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organizations across the region approach data privacy."

The regulation will apply to any company doing business with individuals in the EU.

Adobe recognizes that this presents a new opportunity for companies to strengthen their brand loyalty by focusing on consumer privacy while delivering amazing experiences. For further information see the GDPR page at the Adobe Privacy Center.

Adobe Experience Manager (AEM) must be considered as part of a company's GDPR compliance efforts. These considerations can be broken down by module.

AEM and GDPR - Brief Introduction

AEM instances, and the custom applications that might process Personal Data, are owned and operated by AEM customers. This means that the Data Subject requests for access and erasure (deletion) as defined in GDPR are both owned and managed by the AEM customer, so AEM 6.4 does not include any out-of-the-box service to handle GDPR requests.

GDPR-01

The diagram above illustrates what a GDPR request workflow might look like.

Adobe is providing documentation and procedures (with APIs when available), for the customer privacy administrator or AEM administrator to handle GDPR requests and help our customers be compliant with this regulation. The procedure documented will allow them to execute the GDPR requests manually or by calling into APIs, where available, from an external portal or service.  

Caution:

AEM 6.3 will not include any out-of-the-box tooling to support the GDPR workflow. Adobe provides documentation and procedures for the Privacy administrator and/or AEM administrator (admin) to execute the GDPR requests manually.

See GDPR Compliance within the See GDPR Compliance within the AEM 6.4 documentation set for full details.

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