How to disable the License Ping (Remote Verification) | AEM

How to disable the License Ping Tracker

Issue

The license contract between customers and Adobe regarding the AEM software contains the following paragraph.

"Remote Verification: The On-premise Software may contain functionality that allows Adobe to receive reports about Customer’s number of active Instances of the On-premise Software for the purpose of verifying Customer’s compliance with the terms of this Agreement. Adobe does not receive any data regarding any individual’s use of the On-premise Software, nor does Adobe have the ability to remotely disable the system or monitor any level of activity or transactions, other than receiving a notification that an Instance is active. Customer may disable this functionality at Customer’s discretion. Instructions for disabling the remote verification will be provided to Customer by Adobe after Customer submits a support ticket to Adobe requesting such instructions."

Below are the instructions how to disable the remote verification.

Environment

AEM 6.x

Answer

Remote verification is also being referred to as “License Filter”. You can configure that here

http://localhost:4502/system/console/configMgr/com.adobe.granite.license.impl.LicenseCheckFilter

In order to disable it you have to set the “Ping Interval” to a value smaller than 1,000 (milliseconds). The default is 86,400,000 which equals one day which means the server will contact Adobe at intervals of 24 hours. If you set that below 1,000 that would mean the server would have to contact Adobe in intervals below one second. The server will not attempt that but rather disable the pinging.

This setting has to be applied on publish instances.

 Adobe

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