These instructions are for Windows.

If you use a Mac, see Installation problems | Flash Player | Mac.

Flash Player information

If Flash Player is installed on your browser, the following box displays the version of Flash Player and your operating system. If Flash Player is not installed, an error message is displayed.

 

Problem

You are having problems installing Flash Player on 64-bit Internet Explorer on Windows 7.

Solutions

You can install Flash Player 11 on 64-bit Internet Explorer on Windows 7.

For more information, see Installation problems | Flash Player | Windows.

Check whether you have 64-bit Windows

32-bit operating systems are not explicitly called as 32-bit systems.

To check the Windows version:

  1. Click the Start menu.
  2. Right-click Computer (in Windows 7) or My Computer (in Windows Vista and XP). 



    Right-click Computer
  • Click Properties. A System Properties window displays the operating system information. If you are running 64-bit Windows, the window indicates the version as shown in the image below. If it is not indicated, you have 32-bit Windows.
    If you have 64-bit Windows, go to the next step.
    If you have 32-bit Windows, see Download and install latest Flash Player.

    System Info


Check whether you have 64-bit Internet Explorer

On 64-bit Windows, you can have 32-bit or 64-bit Internet Explorer.

  1. Click Start > All Programs.
  2. Locate Internet Explorer.
    If 64-bit Internet Explorer is installed, the program name includes "64 bit" (Internet Explorer 64 bit). Otherwise, you have 32-bit version.
    If you have 64-bit Internet Explorer, go the next step.
    If you have 32-bit Internet Explorer, see Download and install latest Flash Player.

    Locate Internet Explorer

Install Flash Player on 64-bit Internet Explorer

  1. Open 64-bit browser.
  2. Download Flash Player installer from the Download Adobe Flash Player page.

    Note: If you have issues with downloading Flash Player, download it from the direct link. If you are using Mozilla Firefox, download Flash Player for other browsers from the page. 
  3. Double-click the installer and follow the prompts. For more information, see Installation problems | Flash Player | Windows.

  4. After the installation, check the status of Flash Player.

  5. If you have the latest Flash Player version, but have issues with Flash Player, see Flash Player games, video, or audio don't work | Windows

Note: When you download Flash Player installer using 64-bit Internet Explorer, you download the 64-bit Flash Player installer. It installs Flash Player on 32-bit and 64-bit versions of Internet Explorer if both are present. 

If you have installation problems, see Installation problems | Flash Player | Windows.

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