These instructions are NOT applicable to Flash Player included with Microsoft Edge or Internet Explorer on Windows 8 and later or with Google Chrome on all supported operating systems. Please visit the Flash Player Help page for instructions on enabling (or disabling) Flash Player in various browsers.
If you use a Mac, see Uninstall Flash Player | Mac.
If Flash Player is installed on your computer, the following box displays the version of Flash Player and your operating system. If Flash Player is not installed, an error message appears.
Flash Player installation was not successful.
The Flash Player uninstaller executes on both the 64-bit and 32-bit version of the Windows operating systems.
Save the file in a location where you can find it easily after you restart your computer. For example, save it on your Windows desktop.
Note: To uninstall Flash Player beta, use the corresponding Flash Player beta uninstaller available in Adobe Labs.
The uninstaller does not work if any programs that use Flash are running on your computer.
Look at the icons in the system tray for programs that run in the background. Examples include AOL Instant Messenger, Yahoo! Messenger, and games that use Flash (any file with a name that ends in .swf). If you see such an icon, right-click the icon and choose Exit, as shown in this example:
Delete Flash Player files and folders.
Choose Start > Run.
Copy and paste the following and click OK. C:\Windows\system32\Macromed\Flash
Delete all the files in this folder.
Follow steps a, b, and c for the following:
C:\Windows\SysWOW64\Macromed\Flash
%appdata%\Adobe\Flash Player
%appdata%\Macromedia\Flash Player
Beginning with Flash Player 11.5, uninstalling the Flash Player resets the AutoUpdateDisable and SilentAutoUpdateEnable settings in mms.cfg to their default values, which are:
If you are running the Flash Player uninstaller as part of your deployment process, redeploy any custom changes that you have made to either AutoUpdateDisable or SilentAutoUpdateEnable.
Open your browser and check the status of Flash Player.
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