Ensure that your Acrobat is activated. For more information, see Learn to activate or deactivate Adobe applications.
Last updated on
Oct 4, 2022
Create PDF feature causes an error
Create PDF from Firefox or Chrome does not work sometimes and results in an error:
- Firefox: "Acrobat had an error converting to PDF"
- Chrome: Conversion hangs with status "Downloading for conversion" after showing the Save As dialog box.
Solution: Make sure that Acrobat is activated
Try the following steps to resolve the problem:
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Open Acrobat, and create a PDF from any file (Word, Excel, PPT, HTML, or text).
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Try again to convert an HTML page to PDF from Firefox or Chrome.
Note:
The resolution steps should work. However, if you're still running into issues, report your problem to Adobe using the Feature Request/Bug Report Form.
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Oct 14–16 Miami Beach and online