Click Start > Run
When you install or remove Adobe Acrobat, you receive a Windows error message stating suspended, incomplete or interrupted installation. The Acrobat installation fails, and the installer is unable to roll back the incomplete installation successfully.
Possible error messages include the following:
A power outage, premature system shutdown, or system issue causes the Windows installer corruption. Cancelled installations roll back the installation actions and do not result in a suspended installation.
To solve the error, perform one of the following steps:
This procedure involves editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see the Windows documentation or contact Microsoft.
Click Start > Run
Type regedit and click OK.
Navigate to the key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\ and check if Inprogress key exists.
Delete the key and restart the installation.
Click Start > Run
Type msiexec /unreg and click OK.
Click Start > Run
Type msiexec / regserver and click OK.
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