Read this article to know how to download Captivate Prime Learner app for smartphones and tablets. Learn how to consume courses using your mobile or tablet.


Captivate Prime app for learners is available for both Android phone users and iPhone users. Go to either Google Play Store (Android OS) or iTunes (macOS), and download the Captivate Prime app.

After you download and install this app, log in to the app using your learner credentials. When you open the Captivate Prime mobile app, the following screen is displayed by default.

Captivate Prime App home page on Phone
Captivate Prime App home page on Phone

View badges and skills

Viewing badges, skills, and gamification points

The default screen displays your recently achieved badges, skills, and gamification points just below your profile info. If you are using a phone, the recently achieved badges are displayed. Swipe right to see more information.

My Pending Learnings

By default, the screen displays the courses that you are enrolled in. The donut chart displays the learning overdue, learnings nearing deadline, and learnings on track.

Tap a course to view the details of the course, your completion date (if applicable). You can either Continue or Revisit the course from this screen, depending on your completion status.

View pending learnings
View pending learnings

Viewing catalogs

Tap the icon next to the book icon at the bottom of the screen. You can immediately view the catalog with all the associated learning objects. You can choose to view them in grid layout or choose the detailed view. Select recommendations to see course recommendations based on your learning history.

View catalogs

Sort and filter learning objects

Sorting and filtering

Click the sort icon at the upper right corner of the courses or catalog screen to sort the learning objects alphabetically (ascending or descending), or by published date. You can also filter the learning objects by type, completion status, skills, or by tags. Tap and select the filter and tap Apply to apply the filter.

Using the Search functionality

At the top right of your phone screen, you can see a search icon. Tap that icon to search for learning objects by course metadata, unique Id, skills, and so on.

Managing profile, settings, and notification

Tap   menu at the top left corner of the screen to view your profile, notifications as well as account settings. 

This menu also allows you to scan the QR code for marking attendance for courses.

All you need to do is, tap the Scan QR Code option and scan the code.

Offline consumption of courses

When you consume downloaded courses while you are online, Prime will access the downloaded course instead of making server calls.

Scan QR code to enroll

You can scan a QR code and enroll for a course. After the learning Administrator generates a QR code, you can scan the QR code from the app and get enrolled in a course.

  1. To scan the QR code, tap  on the top-left corner of the screen.
  2. Tap Scan QR Code.

The scan QR feature allows a learner to perform one of the actions mentioned below depending on the QR code generated by the learning administrator:

  • Enrollment: This allows the learner to enroll to a course by scanning the QR code.
  • Completion: This allows the learner to mark the course as completed by scanning the QR code.
  • Enrollment and Completion: This allows the learner to enroll and mark completion at the same time by scanning the QR code.
  • Mark Attendance: This allows the learner to mark attendance for a particular session by scanning the QR code.

Renaming Learning Objects

Administrators can rename Learning Objects terminology. To rename, see Renaming Learning Objects.

Social learning


In this update, the following features are not supported. You cannot:
  • Create or follow a board.
  • Copy a URL to a post.
  • Add post as story or add  as post as favorite or pin to top.
  • View a social leaderboard.

Social learning is a platform in the Captivate Prime mobile app, which engages users to share ideas and meaningful insights in an informal environment. It is a methodology that supplements the idea of traditional learning. 

Social learning allows users to use the expertise around them to get correct and concise information. Learners can quickly apply that information to complete a task and achieve a goal.

Using the mobile app, users can interact with one another by sharing content and get validation for the shared content.

On this platform, the different type of content that can be shared are video, audio, screenshot, text, question, and poll. Users can also share their online learnings with their peers.


This feature is only available on the device app once the Admin enables Social Learning for the account.

Launch social learning on the app

Upon launching the app, tap the Social icon.

Social icon
Social icon

Create a post in a board

Like any other social platform, in the Captivate Prime mobile app, you can create a post in a board, so that all learners who are part of the same board can view your post, comment, and upload a file along with the comment.

To create a post, tap the () icon on the bottom-right of the screen. 

The following screen appears.

Add post
Add post

Write a post or paste any URL.

Take a picture with your mobile camera and upload it with your post.

Record a video with your mobile camera.


Record audio with your mobile.

Upload any document or file in the board.


Ask a question.


Create a poll with your post.

Supported content format

Content type



wmv, f4v, asf, 3gp, 3g2, avi, mov, h264, m4v, mp4, MPEG, mpg


mp3, amr, m4a, wav, wma, aac

Static Files

PDF, ppt, pptx, doc, docx, xls, xlsx


jpg, jpeg, png, bmp, gif

After creating a post, choose the board where you want to upload the post. Tap Select Board and search for the required board.

After you’ve created a post, tap Post and post your comment for other learners to view your post.


In the mobile app, you cannot create a board. To create a board, you must log in to the web app as a learner. For more information on creating a board, see Social learning in Captivate Prime.

Actions that can be performed on a post

  • Comment on a post and based on the permission, view post in a board.
  • Edit or delete comments in a board.
  • Edit or delete a post based on permissions.
  • Report an abuse of a post if it violates their privacy, or its content is inappropriate. Once a post is reported, a notification is sent to the board administrator and moderators for further actions.
  • Like   or dislike    a post.
  • Like   or dislike  a comment.

Create a post in other boards

You can create a post in other boards as well.

Tap All Boards and you can view the activities in the board performed by other learners.

All boards
All boards

Navigate to the required board and post your comment.

Share media in a board

Share media

Share pictures, documents, or audio or videos files to any board, so that other board members can view your post and start an interaction. To share any media,

1. Open the media that you want to share.

2. Tap the share button and choose Captivate Prime.

3. Choose the board in which you want to share the media.

4. Tap Post.

You can also post any content from an external app, for example, you can share a comment from Reddit or Quora.

Upload assets in external certificate as proof of completion

Follow the steps below:

  1. Log in to the device app using your learner credentials.

  2. Search for the certificate that the author had created.

  3. From the list of external certificates, choose the required certificate, and enrol for the certificate.      

  4. Tap Proof of Completion and upload a file, for example, a pdf or an image.

    Submit proof of completion
    Submit proof of completion
    Upload a file
    Upload a file
  5. After uploading a file, tab Submit. A confirmation message appears.

Uploading a file

  1. After you upload a file, tap Submit.


    You can upload only one file as proof of completion. When you try to upload multiple files, the following message displays:

    The changes you made will be lost. Do you wish to Continue?

  2. The status changes to Pending Approval, displayed in an orange color.


    You cannot view or download the uploaded file on the mobile app.

After the Manager approves the submission, the status changes to Approved, colored in green.

If the Manager rejects the submission, the status changes to Rejected, colored in red.

Status- Pending approval
Status- Pending approval
Status: Approved
Status: Approved
Status: Rejected
Status: Rejected


After rejection, you are allowed to upload a file as proof of completion.

  • You can only submit a file when the status is Pending Submission and Rejected.
  • You cannot submit a file when the status is Pending Approval and Approved.

Submit file for classroom and activity modules

As a learner, you can submit files as proof of course completion to your instructor. The instructor can then approve or reject your submission, based on the contents of the file.

After the learner starts a course, the learner can see the status File Submission as pending along with the link to upload file, on the screen, as shown in the screenshot below.

Pending approval
Pending file upload

To upload the file, click Upload File.

Upload any file and click the Submit button.

Upload file for submission
Upload file for submission
Pending file approval
Pending file approval

Supported file types for upload

Content type



wmv, f4v, asf, 3gp, 3g2, avi, mov, h264, m4v, mp4, MPEG, mpg


mp3, amr, m4a, wav, wma, aac

Static Files

PDF, ppt, pptx, doc, docx, xls, xlsx


jpg, jpeg, png, bmp, gif

Approval or rejection of submission

After you upload the file, the status changes to Pending Approval. The instructor then views the list of pending submissions and approves or rejects the submission via the Instructor web app.

When the instructor approves the submission, the status on the Learner mobile app changes to Approved.

Submission is approved

When the instructor rejects the submission, the status on the Learner mobile app changes to Rejected

Submission is rejected

To submit the file again, click the link Upload File.