Windows

 Microsoft Windows 7, Windows 8, Windows 8.1, or Windows 10.1.

macOS

macOS X 10.10

Browser specifications

  • Google Chrome version 43 and above.
  • Internet Explorer version 11 and above 
  • Safari version 10 and above.
  • Learner app is now supported on Firefox 57

Minimum screen resolution for desktop

 1366x768 pixels

Device specifications for mobile

  • IOS: iOS 9 and above, 1024x768
  • Android: Lollipop (version 5) and above, 1024x768

Note:

Captivate Prime is supported only through application on mobile devices.

Maximum content size

The maximum file size that can be uploaded is 768 MB.

Supported content formats

Module Upload

Content type Extensions
Documents "pdf", "docx", "doc", "xls", "xlsx"
PowerPoint presentations "pptx", "ppt"
Videos "mp4", "wmv", "3gp", "3g2", "3gp2", "asf", "avi", "f4v", "h264", "mpe", "mpeg", "mpg", "mpg2", "m4v", "mov", "wmv"
SCORM 1.2 "zip"
SCORM 2004 "zip"
CAPI "zip"
AICC "zip"
SWF "zip"
Badges "png", "jpg”, "jpeg", "gif"
User Profile Pic "png", "jpg”, "jpeg", "gif"
Company Logo "png", "jpg”, "jpeg", "bmp", "gif"
Certifications upload  "png", "jpg”, "jpeg", "pdf", "doc", "docx", "gif"
Resources /course attachments  All file formats

Height and width specification for uploading elements

Elements Size
Badge on the Learner Achievements board 40x40 pixels
Expanded badge in the Learner application 90x90 pixels
User profile pic on Learner Achievements 100x100 pixels
User profile pic on Sign-out dropdown 42x42 pixels
Company Logo on header 48 pixels in height, width is calculated accordingly.
Company Logo in Company Info  150 pixels in height, width is calculated accordingly.
Company Logo on Prime Home Page 120 pixels in height, width is calculated accordingly.

Network requirements

Ensure that the following third-party domains are whitelisted if you are on any network that has restrictions.

*.adobe.com
*.brightcove.com
*.amazon.com
*.adobedtm.com
*.typekit.net
*.demdex.net
*.brightcove.net
*.zencdn.net
*.cloudare.com
bam.nr-data.net
*.akamaihd.net

Specific extended cases

Feature Services Used
FTP Connector www.exavault.com
Migration www.box.com
www.exavault.com
Lynda Connector www.box.com
www.exavault.com
www.lynda.com
Harvard ManageMentor Connector www.exavault.com
www.myhbp.org
GetAbstracts Connector www.exavault.com
www.getabstract.com  
Box Connector Box Zones located in Frankfurt
Mini Orange Connector Mini Orange
Workday Connector Workday
Blue Jeans Connector
Blue Jeans

Technical overview

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