Ensure that the fonts used within a form are available for use on the J2EE application server hosting AEM forms. For example, consider the following scenario. A form designer adds a font to the font directory that Designer uses and creates a form that uses that font on a separate computer. In order for the Output service to use the font, place it in the Customer fonts directory. If the Customer fonts directory does not exist, create a directory on the J2EE application server hosting AEM forms.
For information on additional font settings, see Configure general AEM forms settings.
Fonts are picked from the Windows system font cache and a system restart is required to update the cache. After specifying the Customer font directory, ensure that you restart the system on which AEM forms is installed.