Go to http://host:port/crx/de/index.jsp web app and log in as admin.
Last updated on
May 17, 2021 04:30:11 AM GMT
Issue
Your AEM pages are not loading javascript or css and you see this error in the log file:
22.11.2016 17:16:56.789 *ERROR* [192.150.10.207 [1479853014365] GET /content/www/en-us/homepage.html HTTP/1.1] com.adobe.granite.ui.clientlibs.impl.HtmlLibraryManagerImpl Cannot load js libraries javax.jcr.AccessDeniedException: null at org.apache.jackrabbit.oak.jcr.session.NodeImpl$1.perform(NodeImpl.java:177) at org.apache.jackrabbit.oak.jcr.session.NodeImpl$1.perform(NodeImpl.java:168) at org.apache.jackrabbit.oak.jcr.delegate.SessionDelegate.perform(SessionDelegate.java:208) at org.apache.jackrabbit.oak.jcr.session.ItemImpl.perform(ItemImpl.java:112) at org.apache.jackrabbit.oak.jcr.session.NodeImpl.getParent(NodeImpl.java:168) at com.adobe.granite.ui.clientlibs.impl.HtmlLibraryManagerImpl.loadLibrary(HtmlLibraryManagerImpl.java:1545) at com.adobe.granite.ui.clientlibs.impl.HtmlLibraryManagerImpl.loadLibs(HtmlLibraryManagerImpl.java:1475) at com.adobe.granite.ui.clientlibs.impl.HtmlLibraryManagerImpl.assertLoaded(HtmlLibraryManagerImpl.java:1336) at com.adobe.granite.ui.clientlibs.impl.HtmlLibraryManagerImpl.assertResolved(HtmlLibraryManagerImpl.java:1354) at com.adobe.granite.ui.clientlibs.impl.HtmlLibraryManagerImpl.getLibrary(HtmlLibraryManagerImpl.java:982) at com.adobe.granite.ui.clientlibs.impl.HtmlLibraryManagerImpl.getLibrary(HtmlLibraryManagerImpl.java:967) at com.adobe.acs.commons.rewriter.impl.VersionedClientlibsTransformerFactory.getVersionedPath(VersionedClientlibsTransformerFactory.java:201) at com.adobe.acs.commons.rewriter.impl.VersionedClientlibsTransformerFactory.rebuildAttributes(VersionedClientlibsTransformerFactory.java:148) at com.adobe.acs.commons.rewriter.impl.VersionedClientlibsTransformerFactory.versionClientLibs(VersionedClientlibsTransformerFactory.java:138) at com.adobe.acs.commons.rewriter.impl.VersionedClientlibsTransformerFactory.access$200(VersionedClientlibsTransformerFactory.java:82) at com.adobe.acs.commons.rewriter.impl.VersionedClientlibsTransformerFactory$VersionableClientlibsTransformer.startElement(VersionedClientlibsTransformerFactory.java:245)
Environment
AEM6.2 and later versions.
Cause
The clientlibs-service user might be missing or missing permissions.
Resolution
To get rid of the AccessDeniedException and fix the issue then do the following:
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Browse to the folders below and validate that clientlibs-service user has these permissions:
- /apps Allow jcr:read
- /libs Allow jcr:read
- /etc Allow jcr:read
- /var/clientlibs Allow jcr:read, rep:write
To view permissions, browse to the node you want to view or modify permissions for then on the bottom right panel of CRXDE, click on the Access Control tab.
If the clientlibs-service user itself is missing then go to a working AEM instance and create a package of this path /home/users/system/clientlibs-service. Then install that to your broken instance.
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