Delete your Adobe account

Learn how to delete your Adobe account to permanently remove your email and assets from our systems.

How to delete your Adobe account

You can delete your account only if you don’t have an active subscription. Or, if you're a teams or enterprise user,  you need to leave any organizations you are a part of before you can delete your account. When you delete your account, you lose access to Adobe apps and services, including any files in the cloud. Deleting your account is permanent, and data loss is irretrievable.

  1. Make a local copy or backup of your files, photos, videos, Adobe Stock images, and other projects that are stored with Adobe.

  2. Note: If you are using your Adobe app on Apple iOS (iPhone or iPad), you can delete your Adobe account directly from your iOS app. Tap on your profile icon (or open your app's settings), and then select Account > Delete Adobe account. Then follow the onscreen instructions. You may be prompted to visit the App Store to cancel your subscription when deleting your Adobe account.

  3. Under Privacy and Personal data, scroll down to Delete Adobe Account. Then select Continue.

    Select Continue

  4. (Adobe individual users) If prompted to cancel your plan, follow the onscreen instructions.

    Cancel plan

    (Adobe teams or enterprise users) If prompted to leave an organization, follow the onscreen instructions.

    NoteNote:NNNNote: If you also have an administrative role, you must first transfer the role, and then leave an organization-owned account.

    Cancel plan

  5. Once you've canceled your active memberships or left organizations that you were a part of, select Continue to delete account.

  6. Select your reason to delete your account, and then select Continue.

  7. Accept the terms and conditions before deleting your account, and then select Confirm delete Adobe account.

Retrieve a deleted account

If you recently deleted your Adobe account but want to reactivate it, learn how you can restart or retrieve the deleted account.

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