An external account is a configuration that allows you to configure and test the access to a server that is external to Adobe Campaign.
Other types of external accounts are used by Adobe during product provisioning process. From build 17.9, FTP external accounts can still be defined but are no longer usable in new workflow activities. If you already had a connection set up, it is still enabled.
External accounts can be configured by administrators under the Administration > Application settings > External accounts menu.
Adobe Campaign comes with a set of pre-defined external accounts. In order to set up connections with external systems such as FTP servers used for file transfers, you can create your own external accounts.
External accounts are used by technical processes such as technical workflows or campaign workflows. When setting up a file transfer in a workflow or a data exchange with any other application (Adobe Target, Experience Manager, etc.), you need to select an external account.
The external account is created and added to the account list. It is now available for your data/file transfers or routing configurations in workflow activities and delivery properties.
When managing files and data for ETL purposes, these files are stored on a hosted SFTP server provided by Adobe. This SFTP is designed to be a temporary storage space on which you can control retention and deletion of files.
When not correctly used or monitored, this space can quickly fill the physical space available on the server and cause severe problems. It can result in data loss or corruption on your platform.
Also, note that the public IPs from which you are trying to initiate the SFTP connection must be whitelisted on the Campaign instance. Whitelisting of IP addresses can be requested via a support ticket, along with providing the public key to use for authentication.
<S3 bucket name>.s3.amazonaws.com/<s3 object path>
Specify the AWS Region associated to your endpoint. You can check the supported regions and signature versions in the official Amazon S3 documentation .
Adobe Experience Manager external accounts are used when integrating Campaign with Experience Manager.
Process and requirements related to this integration are available in this document.