Unable to launch Multi Sco Packager on Windows 7 | Adobe Captivate 9

Steps to follow if you are unable to launch Multi-SCO Packager on Windows 7


Unable to launch Multi-SCO Packager when you have installed Adobe Captivate 9 32-bit version on Windows 7 32-bit or Windows 7 64-bit.


On Windows 7 (32-bit)

If you launch it within the application using File >New Project > Multi-Scorm Packager, it doesn’t show anything and if you launch it from Start menu, you get the following error message:

Error message
Error message

On Windows 7 (64-bit)

If you launch Multi-SCO Packager either from Adobe Captivate application or from the start menu, it launches but shows a blank screen.

Blank multi-SCO Packager screen
Blank multi-SCO Packager screen


1. Download the zip file from the following location


2. Extract the contents of the folder.    

3. Copy all the files from the extracted folder and replace(paste) them at the following location

    Windows 32 bit: C:\Program Files\Common Files\Adobe\Adobe\Multi SCO Packager 9

    Windows 64 bit: C:\Program Files (x86)\Common Files\Adobe\Adobe Multi-SCO Packager 9 

4. Try to launch Multi-SCO Packager- it will work as expected.

Adobe logo

Sign in to your account