Define the default localizations for users when viewing the Acrobat Sign interface, receiving notifications, or sending agreements.
Adobe Acrobat Sign lets both senders and signers select their choice from 34 available languages, including English, German, Chinese, Japanese, Korean, French, Spanish, Italian, Dutch, and more. The enterprise service plan also lets senders request signatures in any of these languages.
By setting the Account Language Preference at the account or group level, you define the default value for new users that have not explicitly set their personal language preferences.
Enterprise users can set their own language in Personal Preferences > Language Preferences.
A user’s personal language choice overrides the account or group default.
Configuration
Availability:
- Acrobat Standard and Acrobat Pro: Not Supported;
- Acrobat Sign Solutions: Supported
- Acrobat Sign for Government: Supported
Configuration scope:
This feature can be configured at the account and group level. Learn more about admin access controls.
Access this feature by navigating the administrator's configuration menu to Account Languages > Account Language Preference
There are two configurable options, each with a drop-down list to select a localization, and a checkbox that enables users to set their own preferences for their experience and agreements.
Keep in mind that defining these settings provides a default value for your new users, and (unless you disable user access) the user can change their personal experience to something else.
The two options are:
This setting dictates:
- The localization of the web application's interface for the user
- The localization of notifications sent to the user from Acrobat Sign if someone else sends an agreement to the user
- The user's localization setting is always used, even if the sending user has a different localization set for their agreements and signature process.
The checkbox to Allow users in your account to select a different language enables the user-level personal profile setting to select a different localization.
- When enabled, the user can customize their default UI and inbound notices by selecting any of the localizations in the localization drop-down box.
- When unselected, the user's Language Preference menu page is blank. All of the options to select their own experience are hidden in the interface.
This setting dictates the language used by default when a user in the group or account sends a new agreement. The notification emails and e-signing page are all localized to the selected locale.
The checkbox to Allow users in your account to select a different signing language enables the language setting on the Compose page that defines the localization for the notification emails and the e-signing page.
- When enabled, the agreement's Recipient's language setting is editable by the user.
- When disabled, the Recipient's language setting is disabled in the interface.
- When using the API to create an agreement and the Allow users in your account to select a different signing language option is disabled, the API will reject any request where the agreement locale doesn't match the "Signing language" selected by the admin.
