Sign out from the Creative Cloud desktop application, and then sign back in. Click here for instructions.
Last updated on
Dec 27, 2022
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Also applies to Adobe Photoshop Lightroom 5
Issue
You cannot launch Lightroom after updating it from the Creative Cloud desktop application.
Solution 1: Sign out from the Creative Cloud desktop app and sign back in.
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Launch Lightroom.
Solution 2: Rename SLCache and SLStore folders
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Rename the SLCache folder to SLCacheold, present at the following location:
Windows: C:\Program Files (x86)\Common Files\Adobe
Mac: System Library/Application Support/Adobe
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Rename SLStore folder toSLStoreold, present at following location:
Windows: C:\ProgramData\Adobe
Mac: System Library/Application Support/Adobe
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Launch Lightroom and sign in.