Learn how to resolve Photoshop issue—Error: “Graphics hardware not officially supported for 3D”
As of July 2024, Photoshop’s legacy 3D features have been removed. However, now in the Photoshop (beta) app you can seamlessly add 3D objects to your 2D Photoshop design using the Adobe Substance 3D Viewer (beta) app. Click here for more details.
Photoshop has detected graphics hardware that is not supported for 3D
When you open Photoshop, the following unsupported graphics hardware message appears. You're unable to use 3D or other functionality.
Solution: Upgrade your graphics card or OS
Upgrade your graphics card or operating system. The minimum amount of graphics processor VRAM supported for Photoshop is 512 MB (2 GB or greater of VRAM is recommended).
If your graphics card already has 512 MB of VRAM, but you still get this error, update your graphics driver. Updating the driver can help ensure that Photoshop can access all the available VRAM.
3D and some other functionality in Photoshop requires 64-bit platforms.
Additional information
Photoshop can launch and operate with 256 MB of VRAM. However, 3D and other graphics processor-enhanced features aren't available for use if you have less than 512 of VRAM (2 GB or greater of VRAM is recommended).
For detailed instructions on troubleshooting graphics processor issues, see Graphics processor (GPU) troubleshooting.
