Reserialize Acrobat using Adobe Provisioning Toolkit Enterprise Edition (APTEE) tool

Last updated on 27 Des 2022 | Also applies to Adobe Acrobat 2017, Adobe Acrobat 2020

To reserialize Acrobat with a different serial number using the Adobe Provisioning Toolkit Enterprise Edition (APTEE) tool.

Applicable products

Follow the steps below to reserialize Acrobat with a different serial number using the APTEE tool (Adobe Provisioning Toolkit Enterprise Edition):

Download the APTEE tool:

Win
Download the zip file and extract the Adobe_Provisioning_Toolkit_10_0_ALL.exe file.

Get file
Adobe_Provisioning_Toolkit_10_0_ALL.zip

Mac
Download the zip file and extract the Adobe_Provisioning_Toolkit_10_0_ALL.dmg file.

Get file
Adobe_Provisioning_Toolkit_10_0_ALL_DMG.zip
Open the Command Prompt (Win) or Terminal (Mac) as Administrator, and navigate to the location of the PRTK tool.
Create a prov.xml file using the new serial key. Run the following command with administrative privileges in Command Prompt (Windows) or Terminal (Mac):

adobe_prtk --tool=VolumeSerialize --generate --serial=<new serial number> --leid=<Acrobat LEID> --regsuppress=ss --eulasuppress [--provfile=<Absolute path to prov.xml>]
Unserialize the existing serial key using the following command:
adobe_prtk --tool=UnSerialize --leid=<LEID> --deactivate --force [–removeSWTag]
Note:
The return code for this command may be 0 or 29.

Return code 0 - License is deactivated successfully.

Return code 29 - License is already deactivated on the machine. If a user launches Acrobat post serial expiry date, the serial license is deleted from the machine.
Reserialize Acrobat using the newly created prov.xml file. Use the following command:

adobe_prtk --tool=VolumeSerialize [--provfile=<Absolute path to prov.xml>] --stream

Product	Win	Mac
Acrobat (ETLA serial key) - To be used only in unserialize command	V7{}AcrobatETLA-12-Win-GM	V7{}AcrobatETLA-12-Mac-GM
Acrobat (ETLA serial key)	V7{}AcrobatCont-12-Win-GM	V7{}AcrobatCont-12-Mac-GM
Acrobat Classic 2020	V7{}AcrobatESR-20-Win-GM	V7{}AcrobatESR-20-Mac-GM
Acrobat Classic 2017	V7{}AcrobatESR-17-Win-GM	V7{}AcrobatESR-17-Mac-GM
Acrobat Classic 2015	V7{}AcrobatESR-12-Win-GM	V7{}AcrobatESR-12-Mac-GM