When AEM Document Security protected PDF documents are opened with Apple Safari running on a devices using Apple iOS, the documents fail to open.
Save a copy of the AEM Document Security protected PDF documents on Apple iOS device.
If you access the protected document through a direct URL in Safari on the device running Apple iOS, the document fails to download. For such a scenario,
- You can use a separate browser to download the document or open the document from a shared location. For example, DropBox and Google Drive.
- You can also email the document and save a copy of the document on the device running Apple iOS. For detailed instructions see, how to open PDF documents in Adobe Acrobat Reader for iOS.