Global Administration | Explore insights

To track all changes made across organizations, sign in to the Global Admin Console and navigate to Insights > Audit Logs.

Audit logs

As a Global administrator, you have full visibility of the changes made in the Global Admin Console. You can search the audit logs for actions taken in the last 90 days, when they occurred, and who made them for each organization in the hierarchy.

  • Audit logs help ensure continued compliance, safeguarding against any inappropriate system access, and auditing suspicious behavior within your organization.
  • The logs available in the Global Admin Console are only for events that a Global Admin has access to. They don't include any user assignments or user events. Learn more about different capabilities each console offers.
  • The logs cover events for all orgs in the hierarchy. You can access the logs for any individual org.
Note:

To audit user assignments or user events, you can access the Audit Log for your organization in the Adobe Admin Console. Learn more.

To view or download your organization's audit logs, do the following:

  1. As a Global Administrator, sign in to the Global Admin Console.

  2. Navigate to Insights > Audit Logs.

    By default, the logs display the following information about the events that occurred in the last seven days:

    Field

    Description

    Date

    The date and time of the event in the local time zone.

    Event Name

    Description of the event performed.

    Event Detail

    Additional details on an event, if available.

    Object Name

    The name of the product, product profile, or user group that is involved in the event, as applicable.

    Affected User

    The email of the user affected by the event, if applicable.

    Admin

    Email address of the admin who performed the event. "System" is displayed if the event was performed by an Adobe back-end system.

    IP Address

    IP address of the machine where the action was taken. Usually reflects the physical location, but could be a proxy server or VPN address.

    Note:

    If the selected organization has a child organization, actions taken by a System Admin in the child organization are included in the audit logs. Learn more about how System Admins can track changes made in the Admin Console.

  3. You can do the following to filter the audit logs:

    • Search events by the affected user or the admin who performed the event.
    • Define a date range.
    • Select an event name.
    • Select an organization.
    Audit Logs

  4. To export the results, click Export CSV.

    The results are downloaded in a csv file. For a description of the fields in the downloaded file, see Log Schema.

    Note:

    A report is retained for 90 days after you generate it.

The report you download contains the following information for each event:

Field

Description

Id

Event ID

eventTime

The date and time of the event in the local time zone.

eventType

Name of the event.

eventSubType

If available, additional details on an event.

actorEmail

Email address of the admin who performed the event. "System" is displayed if the event was performed by an Adobe back-end system.

targetUserEmail

Email address  of the affected user, if applicable.

targetGroupName

Affected user group name, if applicable.

targetProductName

Affected product name, if applicable.

targetProfileName

Affected product profile name, if applicable.

IpAddress

IP address of the machine where the action was taken. Usually reflects the physical location, but could be a proxy server or VPN address.

Export reports

Anytime a global admin exports any organization data from the Global Admin Console, the report is processed and becomes available for download in the Global Admin Console > Insights > Export Reports.

All reports generated by any global admin are available in one place. The export reports capability is helpful in the following scenarios:

  • If you've a huge hierarchy with a large number of orgs, you no longer have to wait for the export file to be processed. You can use the reports generated by your fellow admins.
  • You no longer need to keep or save these reports to compare later. The reports are retained for 90 days, you can download these anytime and compare the reports.

Do the following to download your report:

  1. Sign in to the Global Admin Console and navigate to Insights Export Reports.

    The reports generated in the last 90 days are displayed. Once 90 days are complete, you can generate the report again. Learn how you can generate reports for Organization structure.

    Field

    Description

    Report

    Date and time in the local time zone for when the report was generated.

    Format

    Format of the report—CSV, JSON, XLSX.

    Size

    Size of the report.

    Created By

    Email address of the admin who generated the report.

    Action

    Link to download the report.

  2. To download a report, click Download.

    If the report you just generated isn't appearing on the list, click Refresh.

    Export reports

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