UTF-8 characters returned from Search and Promote show garbled characters

When using Search and Promote integration with AEM, certain UTF-8 characters are returned in results (superscript, subscript, etc) as garbled characters.

The cause could be that the template for the Search and Promote results isn't configured properly to support UTF-8 encoding.

In your browser, go to https://searchandpromote.omniture.com and log in.

Go to Design => Templates

Edit author.tmpl (Staged) file in Search and Promote

<guided-content-type-header content="text/xml; charset=utf-8" />

Note:

You can make this same change to other used templates.

Push the changes live by following this documentation.

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UTF-8 characters returned from Search and Promote show garbled characters

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