Only LDAP users can log in
Last updated on May 17, 2021 12:12:39 PM GMT | Also Applies to Communiqué 3, Communiqué 4
Only LDAP users can log in to an instance of CQ.
Rebuild the search index.
The default authentication handler does a search query to find the requested user. If the search index is corrupted (often due to an ungentle shutdown of the instance), the authentication handler is not able to find the user. Then, the authentication fails. The LDAP authentication handler does not access the same search index, so LDAP users are still authenticated.