Error: "failed loading ctx for image [url] FXG" | Scene7

Issue

The following error occurs when an FXG URL is requested:

"failed loading ctx for image [url] FXG Processing Error."

The image doesn't lload or loads intermittently.

Solution

  1. Make sure that all the servers in the W2P VIP are responding: https://zerowing.corp.adobe.com/display/saasoperations/SaaS+VIP+Structure#SaaSVIPStructure-NJImageServers
  2. Check the client's specific URL against each of the servers in the VIP.

 Adobe

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Adobe MAX 2024

Adobe MAX
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Adobe MAX

The Creativity Conference

Oct 14–16 Miami Beach and online

Adobe MAX 2024

Adobe MAX
The Creativity Conference

Oct 14–16 Miami Beach and online

Adobe MAX

The Creativity Conference

Oct 14–16 Miami Beach and online