Open the Preferences dialog box in Acrobat:
- On Windows: Choose Edit > Preferences > General.
- On macOS: Choose Adobe Acrobat > Preferences > General.
Last updated on
30 Sep 2022
Acrobat shows a blank Save As dialog box
The Save As dialog box in Acrobat doesn't allow you to save a file; the dialog box is blank.
Reason: The Save As dialog box in Acrobat has an additional option to save files in the cloud. If Acrobat can't connect to the cloud, the Save As dialog may not work correctly.
Workaround: Turn off the online storage options for opening and saving files
Note:
If you turn off the online storage options, you won't see the cloud options for opening or saving files in Acrobat.
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Clear the check box for the following options:
- Show online storage when opening files
- Show online storage when saving files
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Click OK.
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