End of life | Adobe Acrobat Reader Intune app for iOS and Android

To deliver the best experience, Adobe will discontinue support for the Adobe Acrobat Reader Intune mobile app on March 31, 2020. All customers must migrate to Adobe Acrobat Reader mobile app, which now supports Microsoft Intune, to continue working in Acrobat on the go. 

With the new Acrobat Reader mobile app, you can now: 

• Easily collect actionable comments and feedback in a single PDF. It’s as easy as sending a link — enabled with full tracking and without the hassle of attachments.
  
• Quickly add or change text and images, or reorder pages in PDF documents without needing the source file.
• Track shared PDF documents, and know the instant they’re opened, downloaded, or shared.
  

What will happen if I don’t download the new app?

You will no longer be able to continue working in Adobe Acrobat Reader Intune starting April 1, 2020. 

Where can I get the latest Adobe Acrobat Reader mobile app?

If Adobe Acrobat Reader is not automatically installed onto your device, you can get the app using one of the following ways:

• Directly from Apple App Store or Google Play
• Intune Company Portal app

What devices are supported by Adobe Acrobat Reader mobile app?

Android 5.0 + and iOS 11.2 +

Why isn’t my account log-in working in the new app?

If your account log-in fails, contact your IT Admin for support.

Will my files automatically sync to my account?

We strongly advise that you sync all files prior to deleting the Adobe Acrobat Reader Intune app. All files saved to Adobe Document Cloud will automatically sync and be accessible in the new Adobe Acrobat Reader mobile app. If you are not able to use the cloud storage (like Document Cloud, OneDrive, Dropbox) on your device, do the following: 

iOS devices

1. Open the document you’d like to back up in Adobe Acrobat Reader Intune.
   
2. Choose Open In.
   
3. Select Copy To Acrobat to copy your file over to the new app.
   

Alternatively, upon opening your document, select Share File to send the document to yourself over email.

Android devices 

1. Open the document(s) you’d like to back up in Adobe Acrobat Reader Intune app.
   
2. Select Share and choose Share A Copy.  
   
3. Enter your email to receive a copy of your file 
   

What do IT admins need to do to enable the new app?

• Verify that Adobe Acrobat Reader is targeted in App Protection Policy instead of Adobe Acrobat Reader Intune app. Microsoft will have automatically applied this targeting on behalf of customers that have previously targeted Adobe Acrobat Reader Intune.
  
• Use Adobe Acrobat Reader instead of Adobe Acrobat Reader Intune app to assign Intune to end-user groups via the Client apps blade as available or required apps.
  
• If end users are using locked-down devices in iOS supervised mode or Android fully managed devices, make sure end users have either been assigned Adobe Acrobat Reader for download or are not blocked from downloading apps in the Google Play (Android) or Apple App Store (iOS).