Creative Cloud for enterprise customers can use the Admin Console to manage users, groups, and entitlements.
Earlier, groups that had a Design, Web, or Video custom entitlement inferred on them were able to license even non-entitled apps by directly downloading or installing them using the Creative Cloud desktop application.
We have made server-side changes to correct this behavior. All new installations behave as expected, and entitlements are explicit.
For existing deployments the behavior is as follows:
- If users are signed in, all applications including any which should not be entitled continue to function until the local license duration expires, which is “Effective End Date of Subscription” + “Grace duration.” Grace duration can be 30 days if the machine is online or 99 days if the machine is offline.
- If users sign out and back in, then only the applications inferred to them will be licensed. Applications no longer entitled revert to trial.
- If a user would like additional entitlements, then the admin should amend the user’s group membership to infer the desired entitlements. For more information, see Manage Groups.
- If IT would like to force a sign-out, so that the user is forced to sign in thus picking up the correct entitlements then they can use the Adobe Provisioning Toolkit Enterprise Edition (APTEE) to force a sign-out. The syntax required for APTEE is as follows:
- Windows: .\adobe_prtk --tool=UnSerialize --leid=V7{}CreativeCloudEntWeb-1.0-Win-GM --deactivate
- Mac: ./adobe_prtk --tool=UnSerialize --leid=V7{}CreativeCloudEnt-1.0-Mac-GM --deactivate
For more information on the command and Adobe Provisioning Toolkit, see Using Adobe Provisioning Toolkit Enterprise Edition.