Adobe Experience Manager On-premise Software | Product description

Effective as of July 30, 2020

AEM Sites is a content and experience management platform for delivering digital cross-channel customer experiences. AEM Sites enables organizations to create and manage digital experiences at scale across all channels.

AEM Sites: Product limitations

1.  AEM Sites

Licensing.  A separate AEM Sites Base Package must be licensed for each AEM Deployment of AEM Sites. AEM Sites includes use of the Media Library functionalities of AEM Assets. AEM Sites does not include licenses for Users, which must be licensed separately.

2.  AEM Sites Add-ons

Additional Instances. Additional Instances may only be added to an AEM Deployment where an AEM Sites Base Package has been licensed, and may not be used independently to perform any features or functions of AEM Sites.

Users. User licenses may only be added to an AEM Deployment where an AEM Sites Base Package has been licensed.  

Commerce Integration Framework. Commerce Integration Framework may only be added to an AEM Deployment where an AEM Sites Base Package has been licensed. When integrating with a third-party e-Commerce platform, Commerce Integration Framework includes use of I/O Runtime On-demand Services. Customer is entitled to use the Commerce functionality delivered with Adobe Experience Manager On-premise Software.

AEM Assets. AEM Assets Instances may only be added to an AEM Deployment where an AEM Sites Base Package has been licensed. Use of AEM Assets is limited to the support of a web content management system.

• For AEM Sites:
  • when the Asset Share Feature is used, AEM Assets Instance must be licensed in a quantity equal to the total number of Author and Publish Instances deployed on the AEM Deployment where AEM Assets functionality, or any portion thereof, is being used or was previously activated (even if not continuously in use); or 
  • when the Asset Share Feature is not used, AEM Assets Instances must be licensed in a quantity equal to the total number of Author Instances deployed on the AEM Deployment where the AEM Assets functionality, or any portion thereof, is being used or was previously activated (even if not continuously in use). 

Dynamic Media. Dynamic Media may only be added to an AEM Deployment where an AEM Sites Base Package has been licensed. Dynamic Media is provided with 1 terabyte of aggregate on-demand storage. Access to some of the features and functionality included in Dynamic Media may be provided through alternate interfaces, which may be branded as Adobe Scene7 or Dynamic Media Classic. Adobe may, at its sole discretion, update the branding of the alternate interfaces and consolidate such features and functionality into a single access interface. When Dynamic Media is licensed as an add-on to AEM Sites, Customer may access and use AEM Assets within the AEM Sites environment only for Customer Content to be delivered by Dynamic Media.

Personalized Media. Personalized Media may only be added to an AEM Deployment where an AEM Sites Base Package and AEM Assets add-on have been licensed. Personalized Media is provided with 60 gigabytes of aggregate on-demand storage. The Dynamic Media functionality included with Personalized Media (when licensed separate from Dynamic Media), can only be used to enable Customer’s use of the Visual Configurator and 1:1 Templates components of Personalized Media. Access to some of the features and functionality included in Personalized Media may be provided through alternate interfaces, which may be branded as Adobe Scene7 or Dynamic Media Classic. Adobe may, at its sole discretion, update the branding of the alternate interfaces and consolidate such features and functionality into a single access interface.

Brand Portal. Brand Portal may only be added to an AEM Deployment where an AEM Sites Base Package and AEM Assets add-on have been licensed. Brand Portal is provided with 10 terabytes of aggregate On-demand Services-based storage per customer, regardless of the number of Brand Portal Users licensed. Each Brand Portal User logging onto the Brand Portal user interface during a 12-month period of the License Term is counted as one Brand Portal User.

Smart Content Services. Smart Content Services Base Package may only be added to an AEM Deployment where an AEM Sites Base Package and AEM Assets add-on have been licensed. Use of Smart Content Services is limited to up to 2 million tagged images per year. Duplicate images processed and tagged will each count as a tagged image.

AEM Screens Standard. AEM Screens Standard may only be added to an AEM Deployment where an AEM Sites Base Package has been licensed. AEM Screens Standard must only be used to manage video and image content that is pushed from AEM Screens to the Player on scheduled times and dates. AEM Screens Standard does not include rights to manage intelligent, interactive, personalized or dynamic content. AEM Screens Standard is licensed per Player and must be licensed in a quantity equal to the total number of Players where the AEM Screens Standard functionality, or any portion thereof, is being used or was previously activated (even if not continuously in use). AEM Screens Standard does not include any Players or the integration, maintenance and operation of the Players.

AEM Screens Premium. AEM Screens Premium may only be added to an AEM Deployment where an AEM Sites Base Package has been licensed. AEM Screens Premium includes all of the capabilities of the AEM Screens Standard and can also be used to manage intelligent, interactive, personalized or dynamic content that may require an automated determination of whether to display dynamic content. AEM Screens Premium is licensed per Player and must be licensed in a quantity equal to the total number of Players where the AEM Screens Premium functionality, or any portion thereof, is being used or was previously activated (even if not continuously in use). AEM Screens Premium does not include any Players or the integration, maintenance and operation of the Players. AEM Screens Premium includes functionality to enable Players for interactive or touch application.
 

AEM Sites: Definitions

AEM Deployment means an independent Author Instance or linked cluster of Author Instances, with any number of connected Publish Instances.

AEM Sites Base Package means 1 Author Instance, 1 Publish Instance, and an unlimited number of Dispatcher Instances.

Annual Page View Traffic means the sum of the Page Views during a 12 month period.

Asset Share Feature means the subset of AEM Assets functionality that facilitates the distribution of Customer’s digital assets stored within AEM Assets to internal and external groups via an “Asset Share Page” (i.e., a page used to search assets based on associated metadata).  Access to the Asset Share Page is not limited to Users.

Author Instance means the environment where Users can enter and manage the content of Customer’s website.

Brand Portal User means an individual who may use or access the Brand Portal user interface. Brand Portal Users licenses may not be used concurrently (i.e., the same login ID may not be used by more than one User or Computer at a discrete moment in time) or by multiple Users.

Dispatcher Instance means the environment for the caching or load balancing tool for a dynamic web authoring environment. For caching, the Dispatcher Instance works as part of an HTTP server that caches as much of the static website content as possible and accesses the website's layout engine as infrequently as possible. In a load-balancing role, the Dispatcher Instance distributes load across different clustered Instances.

Instance means one copy of the On-premise Software instantiated and running within a java virtual machine process on one physical Computer or virtual environment. Each Instance can be designated as either an Author Instance or Publish Instance, but each will be counted separately as one Instance.

Media Library means the following functionalities available in AEM Assets for use at the individual digital asset level: storage of digital assets in support of Customer’s web content management system; managing metadata properties under the Properties Basic tab; accessing the Timeline features (including viewing Comments, managing asset Versions, starting Workflows and viewing Activities); adding comments via the Annotate icon; managing static Renditions; and Creative Cloud file sharing via the Share Link. Use of any other features of AEM Assets requires a full AEM Assets license.

Page View means a single view of an email or web page of an internet site, including application screen views, application screen states, mobile web pages, and social network pages.  Page Views are counted when a web page is loaded or refreshed, an application is loaded, or when content renders or is shown through an opened or viewed email, and it triggers activity at the origin service.

Player means a digital media computer on which the AEM Screens application is installed for the purpose of managing content and experiences on a connected display panel. One Player may only drive up to 25 displays and cannot be used to re-broadcast content to more displays.

Primary Server Call means each page view, exit link, download, customer link, or other event on the Customer Site(s) to the extent that Customer tags, allows to be tagged, or causes to be tagged such page views, exit links, downloads, custom links, and other events for purposes of accessing and using Adobe Analytics Essentials for Sites. Each tagged page view, exit link, campaign container request, download, custom link, or other event will be counted as one Primary Server Call.

Publish Instance means the environment that makes content available to Customer’s intended audience.

Smart Content Services Base Package means access to Smart Content Services.

User has the meaning set forth in the General Terms, but also includes individuals who may access the Products and Services programmatically (such as through the use of an API) for any purpose.

Visual Configurator means real-time image rendering technology and framework to enable Customer online visual configuration solutions for personalization and customization effects, such as real-time rendering of colors, textures, surfaces, patterns, monograms, engravings into product images or scenes. Customer’s license of Visual Configurator includes 10 Instances of Scene7 Image Authoring.

1:1 Templates means dynamically assembled and delivered 1:1 personalized rich media content (e.g., banners and email) for targeted site visitors. 

What is Adobe Experience Manager Assets 6.5 ("AEM Assets")?

AEM Assets is a digital asset management tool that is integrated with the Adobe Experience Manager platform and enables Customer to share and distribute digital assets. Users can manage, store, and access images, videos, documents, audio clips, and rich media for use on the web, in print, and for digital distribution.

AEM Assets: Product limitations

1.  AEM Assets

Licensing. A separate AEM Assets Base Package must be licensed for each AEM Deployment of AEM Assets.  AEM Assets does not include licenses for Users, which must be licensed separately. AEM Assets does not include use of Content Fragments, Experience Fragments and Content Services.

Asset Share Feature. Use of the Asset Share Feature requires a Publish Instance.  The AEM Sites functionality included for use with the Asset Share Feature can only be used for the construction of a custom media portal to facilitate Customer’s use of the Asset Share Feature.

2.  AEM Assets Add-ons

Additional Instances. Additional Instances may only be added to an AEM Deployment where an AEM Assets Base Package has been licensed, and may not be used independently to perform any features or functions of AEM Assets.

Users. Additional User licenses may only be added to an AEM Deployment where an AEM Assets Base Package has been licensed. 

Dynamic Media. Dynamic Media may only be added to an AEM Deployment where an AEM Assets Base Package has been licensed. Dynamic Media is provided with 1 terabyte of aggregate on-demand storage. Access to some of the features and functionality included in Dynamic Media may be provided through alternate interfaces, which may be branded as Adobe Scene7 or Dynamic Media Classic. Adobe may, at its sole discretion, update the branding of the alternate interfaces and consolidate such features and functionality into a single access interface.

Personalized Media. Personalized Media may only be added to an AEM Deployment where an AEM Assets Base Package has been licensed. Personalized Media is provided with 60 gigabytes of aggregate on-demand storage. The Dynamic Media functionality included with Personalized Media (when licensed separate from Dynamic Media), can only be used to enable Customer’s use of the Visual Configurator and 1:1 Templates components of Personalized Media. Access to some of the features and functionality included in Personalized Media may be provided through alternate interfaces, which may be branded as Adobe Scene7 or Dynamic Media Classic. Adobe may, at its sole discretion, update the branding of the alternate interfaces and consolidate such features and functionality into a single access interface.

Image Authoring Workstation. Image Authoring Workstation Instances may only be added to an AEM Deployment where an AEM Assets Base Package has been licensed. Customer must not install Image Authoring Workstation on any server, shared, or hosted system that allows Image Authoring Workstation to be used or accessed by multiple Computers or used by multiple Users.

Brand Portal. Brand Portal may only be added to an AEM Deployment where an AEM Assets Base Package has been licensed. Brand Portal is provided with 10 terabytes of aggregate On-demand Services-based storage per customer, regardless of the number of Brand Portal Users licensed. Each Brand Portal User logging onto the Brand Portal user interface during a 12-month period of the License Term is counted as one Brand Portal User.

Smart Content Services. Smart Content Services Base Package may only be added to an AEM Deployment where an AEM Assets Base Package has been licensed. Use of Smart Content Services is limited to up to 2 million tagged images per year. Duplicate images processed and tagged will each count as a tagged image. Customer may elect to send its tagged images to Smart Content Services for processing. Customer acknowledges that such processing will enable Smart Content Services to learn and more closely replicate Customer’s tagging methodology when processing future images.

AEM Screens Standard. AEM Screens Standard may only be added to an AEM Deployment where an AEM Assets Package has been licensed. AEM Screens Standard must only be used to manage video and image content that is pushed from AEM Screens to the Player on scheduled times and dates. AEM Screens Standard does not include rights to manage intelligent, interactive, personalized or dynamic content. AEM Screens Standard is licensed per Player and must be licensed in a quantity equal to the total number of Players where the AEM Screens Standard functionality, or any portion thereof, is being used or was previously activated (even if not continuously in use). AEM Screens Standard does not include any Players or the integration, maintenance and operation of the Players. AEM Screens Standard includes AEM Sites functionality only to be used to facilitate Customer’s use of AEM Screens Standard. 

AEM Screens Premium. AEM Screens Premium may only be added to an AEM Deployment where an AEM Assets Base Package has been licensed. AEM Screens Premium includes all of the capabilities of the AEM Screens Standard and can also be used to manage intelligent, interactive, personalized or dynamic content that may require an automated determination of whether to display dynamic content. AEM Screens Premium is licensed per Player and must be licensed in a quantity equal to the total number of Players where the AEM Screens Premium functionality, or any portion thereof, is being used or was previously activated (even if not continuously in use). AEM Screens Premium does not include any Players or the integration, maintenance and operation of the Players. AEM Screens Premium includes AEM Sites functionality only to be used to facilitate Customer’s use of AEM Screens Premium. AEM Screens Premium includes functionality to enable Players for interactive or touch application.

AEM Assets: Definitions

AEM Assets Base Package means 1 Author Instance.

AEM Deployment means an independent Author Instance or linked cluster of Author Instances, with any number of connected Publish Instances.

Annual Page View Traffic means the sum of the Page Views during a 12 month period.

Asset Share Feature means the subset of AEM Assets functionality that facilitates the distribution of Customer’s digital assets stored within AEM Assets to internal and external groups via an “Asset Share Page” (i.e., a page used to search assets based on associated metadata).  Access to the Asset Share Page is not limited to Users.

Author Instance means the environment where Users can enter and manage the content of Customer’s website.

Brand Portal means the Brand Portal On-demand Service. Brand Portal On-demand Services-based storage is counted as part of Customer’s total storage.

Brand Portal User means an individual who may use or access the Brand Portal user interface. Brand Portal Users licenses may not be used concurrently (i.e., the same login ID may not be used by more than one User or Computer at a discrete moment in time) or by multiple Users.

Dispatcher Instance means the environment for the caching or load balancing tool for a dynamic web authoring environment. For caching, the Dispatcher Instance works as part of an HTTP server that caches as much of the static website content as possible and accesses the website's layout engine as infrequently as possible. In a load-balancing role, the Dispatcher Instance distributes load across different clustered Instances.

Instance means one copy of the On-premise Software instantiated and running within a java virtual machine process on one physical Computer or virtual environment. Each Instance can be designated as either an Author Instance or Publish Instance, but each will be counted separately as one Instance.

Page View means a single view of an email or web page of an internet site, including application screen views, application screen states, mobile web pages, and social network pages.  Page Views are counted when a web page is loaded or refreshed, an application is loaded, or when content renders or is shown through an opened or viewed email, and it triggers activity at the origin service.

Player means a digital media computer on which the AEM Screens application is installed for the purpose of managing content and experiences on a connected display panel. One Player may only drive up to 25 displays and cannot be used to re-broadcast content to more displays.

Primary Server Call means each page view, exit link, download, customer link, or other event on the Customer Site(s) to the extent that Customer tags, allows to be tagged, or causes to be tagged such page views, exit links, downloads, custom links, and other events for purposes of accessing and using Adobe Analytics Essentials for Assets. Each tagged page view, exit link, campaign container request, download, custom link, or other event will be counted as one Primary Server Call.

Publish Instance means the environment that makes content available to Customer’s intended audience.

Smart Content Services means the Smart Content Services On-demand Service.

Smart Content Services Base Package means access to Smart Content Services.

User has the meaning set forth in the General Terms, but also includes individuals who may access the Products and Services programmatically (such as through the use of an API) for any purpose.

Visual Configurator means real-time image rendering technology and framework to enable Customer online visual configuration solutions for personalization and customization effects, such as real-time rendering of colors, textures, surfaces, patterns, monograms, engravings into product images or scenes. Customer’s license of Visual Configurator includes 10 Instances of Scene7 Image Authoring.

1:1 Templates means dynamically assembled and delivered 1:1 personalized rich media content (e.g., banners and email) for targeted site visitors. 

What is Adobe Experience Manager Forms 6.5 ("AEM Forms")?

AEM Forms is an enterprise document and form platform that enables Customer to capture and process information, deliver personalized communications, and protect and track information. AEM Forms extends business processes to a mobile workforce and clients by broadening service access to users equipped with a desktop, laptop, smartphone, or tablet.

AEM Forms: Product limitations

1.  AEM Forms

Licensing. AEM Forms is limited to the number of Form Submissions and Document Renderings identified in the Sales Order. AEM Forms includes use of the Media Library functionalities of AEM Assets.

AEM Forms Portal.

• The AEM Sites functionality included as part of AEM Forms Portal (up to 2 Instances of AEM Sites) may only be used for the creation, management, administration and delivery of forms and Documents on a website, such as creation and customization of a web page associated with the search, display, retrieval and processing of forms and Documents, and for the authoring of emails that link back to Documents delivered on a website.  Customer may not use the AEM Sites functionality included as part of AEM Forms Portal to publish web content or manage websites not related to forms processing or Document display.
• The AEM Assets functionality included as part of AEM Forms Portal may be used in the composition of forms, Documents and correspondence, and related AEM Forms Portal web pages, but may not be used for general asset storage and management.
• If Customer combines an AEM Sites Instance and other AEM Forms capabilities on the same Computer then this combination will be counted as use of an AEM Sites Instance in addition to use of AEM Forms.

Reader Extensions. For each AEM Forms Base Package licensed by Customer:

• Customer may use Reader Extensions on up to 100 unique Documents and Deploy these Documents to an unlimited number of Recipients.
• Customer may use Reader Extensions on an unlimited number of Documents when the Document has been rendered by the PDF Forms Rendering Engine immediately prior to its Deployment to a Recipient. In this unlimited use scenario, the Reader Extended Document may not be posted to a website or otherwise Deployed to more than one Recipient without re-rendering the Document using the PDF Forms Rendering Engine.

Fonts.  For fonts identified as "Licensed for print and preview embedding" here: http://www.adobe.com/products/type/font-licensing/additional-license-rights.html, Customer may embed copies of the font software distributed to Customer for use with AEM Forms into Customer's Documents only for the purpose of printing and viewing Documents.

AEM Forms Designer/Workbench. Copies of AEM Forms Designer and AEM Forms Workbench must only be used by Customer on desktop or laptop Computers for use in conjunction with AEM Forms.  

Digital Certificates. Any purchase, use, or reliance upon digital certificates issued by third-party certificate authorities in conjunction with Customer’s use of AEM Forms is done at Customer’s sole determination, risk, and responsibility.

Adobe Acrobat Professional. Any Adobe Acrobat Professional provided to Customer in conjunction with AEM Forms may only be installed on Computers where AEM Forms has been installed and may only be used indirectly to the extent that the AEM Forms PDF Generator is designed to access Adobe Acrobat Professional programmatically as described in the Documentation.

2.  AEM Forms: Add-ons

AEM Forms Document Security. Each Recipient is licensed for a single AEM Deployment. Customer must not disable or interfere with electronic notices or dialogue boxes concerning privacy or tracking that appear in the software used for viewing electronic files that have been processed by AEM Forms Document Security.

AEM Forms: Definitions

AEM Deployment means an independent Author Instance or linked cluster of Author Instances, with any number of connected Publish Instances.

AEM Forms Portal means an AEM Forms module that allows for limited access to AEM Sites and AEM Assets functionality for use in conjunction with AEM Forms.  A reasonable number of User licenses are included with AEM Forms Portal, but any such Users are only authorized to use the AEM Sites and AEM Assets subject to the limits of AEM Forms Portal and are not authorized to access the full functionality of AEM Sites and AEM Assets.

Author Instance means the environment where Users can enter and manage the content of Customer’s website.

Deploy means to deliver or otherwise make available, directly or indirectly, by any means, a Document to one or more persons or entities including Recipients. A Document that has been Deployed will be deemed to remain Deployed until it is no longer available for distribution.

Dispatcher Instance means the environment for the caching or load balancing tool for a dynamic web authoring environment. For caching, the Dispatcher Instance works as part of an HTTP server that caches as much of the static website content as possible and accesses the website's layout engine as infrequently as possible. In a load-balancing role, the Dispatcher Instance distributes load across different clustered Instances.

Document means an electronic or printed file that is processed or generated by AEM Forms, including Documents that contain data fields where data may be entered and saved.  A Document will be deemed “unique” unless it is an identical copy of a Deployed Document, is a direct language translation of a Deployed Document, differs from other Deployed Documents only with respect to correction of typographical errors, or contains pre-Deployment customizations of information about Recipients (e.g. name, address, account number, etc.) and similar differences that do not alter the fundamental business purpose of the Document.

Document Rendering means the rendering of a Document by combining a template and data, digitally signing or certifying a Document, or the conversion of a Document from one format to another regardless of the length or final format of the Document.

Form Submission means the submission of data from any form of any type authored by AEM Forms that results in the submission of data to a database or other storage repository, regardless of location. Where a form consists of multiple pages or panels, a submission of the form is considered a single Form Submission. Partially completed forms do not count as Form Submissions: only the final form submission is considered a Form Submission. Each form in a form set counts as an individual Form Submission.

Instance means one copy of the On-premise Software instantiated and running within a java virtual machine process on one physical Computer or virtual environment. Each Instance can be designated as either an Author Instance or Publish Instance, but each will be counted separately as one Instance.

Media Library means the following functionalities available in AEM Assets for use at the individual digital asset level: storage of digital assets in support of Customer’s web content management system; managing metadata properties under the Properties Basic tab; accessing the Timeline features (including viewing Comments, managing asset Versions, starting Workflows and viewing Activities); adding comments via the Annotate icon; managing static Renditions; and Creative Cloud file sharing via the Share Link. Use of any other features of AEM Assets requires a full AEM Assets license.

PDF Forms Rendering Engine means the server-based component of AEM Forms that dynamically renders and Deploys a PDF form for filling, saving and submission.

Processing Instance means the environment where run-time processing operations, which do not occur on the Publish Instance, are conducted.

Reader Extensions means an AEM Forms module that, when used on Documents, enables Customer to activate additional Reader Features in Adobe Acrobat Reader.

Reader Features means:

(a)    certain technology embedded into PDF files by Adobe Forms that enables features in Adobe Acrobat Reader software that would not otherwise be available (e.g., the ability to save documents locally or add annotations); and

(b)    metadata (stored on a Computer and/or embedded in an electronic file of a supported file format) that contains or refers to access and usage rights designed to be enforced by Adobe Forms Rights Management directly or through supported software applications.

Publish Instance means the environment that makes content available to Customer’s intended audience.

Recipient means a person to whom Customer directly or indirectly Deploys Documents. Recipient licenses may not be shared or used by more than one individual Recipient but may be reassigned:

(a)    when new Recipients replace former Recipients who have terminated their engagement with Customer; or

(b)    upon written permission from Adobe.

User has the meaning set forth in the General Terms, but also includes individuals who may access the Products and Services programmatically (such as through the use of an API) for any purpose.