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Troubleshooting & help

You can download InDesign from the Creative Cloud apps catalog. You'll need to sign in with your email address and password to complete the download. For more information, including how to install older versions or check for updates, see Download your Creative Cloud apps.

For solutions to a "failed to install" error, see Error: "Failed to install" Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.

Yes! You can download trial versions of any Creative Cloud app from the Creative Cloud apps catalog. You'll need to sign in with an Adobe ID and password to download a trial. Learn how to download and install a Creative Cloud trial.

  1. Sign in to your Adobe account.
  2. Select Change for Current password and then follow the onscreen instructions.

Forgot your password? Learn how to reset it.

For more information to regain access to your account, see simple solutions to common Adobe ID and sign-in issues.

You can install InDesign and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you'll need to deactivate it on one of your previous machines. To learn more about activating and deactivating Creative Cloud apps, read the article Sign in to activate your Adobe apps.

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Still need help? Find more download and install solutions

Sign in to your Adobe account. Then click Change for Current password and follow the onscreen instructions. Forgot your password? Learn how to reset and change it.

Switching Creative Cloud plans is easy. Follow these step-by-step instructions to upgrade or change your plan.

Converting your trial to a paid membership is easy. Follow these step-by-step instructions to upgrade and start your membership.

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Still need help? Find more account, billing, and plan answers.

Yes, you can. You can use Auto Style to style your text with a single click. Powered by Adobe Sensei, our built-in Style Packs can read and apply different styles to different sections of your text. For more information, see Work with Style Packs.

Yes. If you save the files in INX or IDML format, people using earlier versions of InDesign can open your files.

Yes. You can now share your designs with stakeholders for review, get feedback, and manage feedback comments within InDesign. For more information on how to share for review, see Share and collaborate InDesign documents

Add a page number marker to a master page. See Add basic page numbering for step-by-step instructions, along with a video and visual gallery of page numbering examples.

Powered by Adobe Sensei, InDesign can wrap text around subjects in an image intelligently by following simple steps. Wrap text around contours of a subject directly without having to use Alpha Channels or Photoshop paths. For more information, see Subject-aware text wrap

Yes. It's easy to define different page sizes for different pages within a single document. To quickly change the size, choose the page in the Pages panel, and then choose a page size from the Edit Page Size button.

Use the Place command to insert graphics into an InDesign document. Learn how to Place or import graphics.

A parent (master) page is like a background you can easily apply to multiple pages. Any change you make to a parent appears on all pages with that parent applied.

Yes; you can use the Capture extension to extract themes, shapes, and type from the selected image and save them to your Creative Cloud library.

A range of issues at the document or system level could prevent you from printing or exporting a document as PDF. Walk through the tasks in this print and export troubleshooting guide to resolve the problem.

These lines are caused by export issues, such as process and spot colors interacting during flattening. See this export to PDF troubleshooting article for solutions.

This issue is typically caused by placing large images and then scaling them down significantly. Try downsampling the images before or after export instead.

Follow the solutions in this troubleshooting article if InDesign hangs when you try to export and you get a message saying that one or more background tasks are running when you try to quit InDesign.

If your document uses fonts with special characters in the font name, InDesign could crash during launch or when you use the Type tool. Work through the solutions in InDesign crashes during launch to resolve the issue.

If your InDesign preferences become corrupted, you can see some strange behavior. Luckily, it's easy to replace your InDesign preferences. Hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (macOS) while restarting InDesign.

InDesign detects the damaged documents automatically and try to repair them at Adobe servers. For more information, see Document recovery as a service. This troubleshooting guide can help you isolate and resolve document damage and system-level problems that appear to be document damage.

Yes. Luckily, with InDesign automatic document recovery, you can probably recover most of your work—even if you haven't saved the document recently.

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