Troubleshooting instructions to resolve issue when you can't create or save cloud documents in XD.
You may encounter the following issues or errors when working with Cloud Documents in Adobe XD:
- Unable to create or save a cloud document, open a document that has been shared with you, or share a document with another user.
- The home screen shows an empty list of recent documents, or a Something went wrong message appears.
- A dialog with Cloud documents is not available or error code 50, 3623, 3624, or 3626 is displayed.
For more information, see Known issues.