Adobe Connect 11.4.5 Release Notes

This document contains details about the Adobe Connect 11.4.5 release, including release dates, technical requirements, upgrades, improvements, and known issues.


Adobe Connect enables you to create rich digital training, webinars, and collaboration experiences. For an overview of Adobe Connect, see

Adobe Connect 11.4.5 is a maintenance release fixing various issues and is available as a patch.

Release dates

Adobe Connect 11.4.5 rolls out in the following phases:

Hosted services:

Upgrades will begin on Mar 5, 2022. See Adobe Connect Downloads and Updates to determine the upgrade date for your account.

On-premise deployments:

Will be available from Mar 16, 2022.

Managed services:

Contact your Adobe Connect Managed Services (ACMS) representative, or private cloud provider, to schedule an upgrade.

System requirements

For the latest system requirements, see the Adobe Connect Technical Specifications page.

Adobe Connect application

This update does not include a new version of the Adobe Connect application. 

You will be prompted to install and run the new Adobe Connect application in the following situations:

  • You attempt to login to a meeting using a previous version of the Adobe Connect meeting application.
  • You attempt to share your screen from a browser.
  • You select “Switch to desktop application” from the meeting context menu.

If you are an administrator, ensure that end users have the latest Adobe Connect application. Download the latest stand-alone or MSI installers for the Adobe Connect application  from this page, or install directly from the following URLs:

Upgrade paths for on-premise deployments

Here are the prerequisites for this release:

  • From Adobe Connect 8.x, upgrade to Adobe Connect 9.x
  • From Adobe Connect 9.x, upgrade to Adobe Connect 11.4 before applying this patch
  • From Adobe Connect 10.x, upgrade to Adobe Connect 11.4 before applying this patch

Issues resolved

Issue Tracking Number

Issue Description

4125585 Fixed an issue where notifications were not sent when account licensing soft limits were reached
4126222 Fixed an issue where chat pod sound on/off setting was not persisted across sessions
4127512 Fixed an issue where PPTX animation was not working with certain effects option
4128345 Fixed an issue where in certain conditions users were not able to scroll up chat window
4129953 Fixed an issue where the downloaded meeting host usage report showed different numbers compared to the on-screen numbers
4130642 Added an enhancement where on a second trigger, duplicate event invitations e-mails will not be sent to the users who were sent emails on the first  trigger
4131450 Fixed an issue where Event opt-out link was redirecting users to login screen
4131514 Fixed an issue where the downloaded group usage reports were missing few groups
4131596 Fixed an issue where for a certain recording first 15 seconds were blank
4132435 Fixed an issue where the recording menu disappeared when a guest tried to access a "blocked incoming attendee" room
4132658 Fixed an issue where event-created guest user was able to access my profiles page
4132859 Fixed an issue where certain PPTX files were not converting
4133184 Fixed an issue where certain PPTX files were failing to upload in the room


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