Prunsrv.exe process crashes with JBoss on Windows


While running Jboss as a windows service, prunsrv.exe process may fault ntdll.dll module during Jboss boot and the start of XMLForm.exe process. You may see error messages in the windows event logs, as shown below:

Faulting application name: XMLForm.exe, version: 6.1.50420.30868, time stamp: 0x5534184f

Faulting module name: ntdll.dll, version: 6.3.9600.18146, time stamp: 0x5650afd4

Exception code: 0xc000007bFault offset: 0x0009d572

Faulting process id: 0x794

Faulting application start time: 0x01d15e099c55ac0a

Faulting application path: E:\Adobe\Adobe_Experience_Manager_forms\jboss\standalone\svcnative\XMLFormService\bin\XMLForm.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report Id: da0e2382-c9fc-11e5-80cb-005056864b99


Mostly, this issue occurs due to the corruption in prunsrv.exe file. To fix the issue, replace prunsrv.exe binary with the latest copy, which can be downloaded form Here.