Purchased Adobe Photoshop Elements or Adobe Premiere Elements from Amazon? Learn how to find your Amazon redemption code and download your Elements products from Adobe.

Step 1: Locate the redemption code in your Amazon account

When you buy Adobe Photoshop Elements or Adobe Premiere Elements from Amazon, you receive a redemption code in your Amazon account. Redeem this code to get your serial number which is required to install your Elements product.

  1. Open your Amazon account.

  2. Go to Your Orders, and select Order Details.

    Click Order details
  3. Select Go to your Software Library.

    Go to software library
  4. Note the redemption code.

    Access your redemption code

    Your redemption code is required to retrieve your serial number. You are prompted to enter your serial number during the install.

     For future reference, select Print and save the PDF file on your device.

Step 2: Create your Adobe account or sign in with your existing account to redeem your product

Enter this redemption code in the Adobe website to get your serial number. You'll need this serial number while installing. Note that the redemption codes and serial numbers are not interchangeable.

  1. Do one of the following:

    Returning Adobe customer? Sign in using your email and existing Adobe password.

    New to Adobe? Select Create an account, and then follow the onscreen instructions.

    Sign in or create a new account
  2. Enter the redemption code you got from your Amazon account.

    Enter your redemption code

     The redemption code contains both letters and numbers. If it only contains numbers, it's likely you're looking at your product code or serial number.

  3. Select Redeem.

Step 3: Note the serial number and download your product

  1. Note your serial number, as you'll need it during installation.

    Find your Elements serial number
  2. Select Download to begin downloading your product, and then follow the onscreen instructions.

    Click Download

    Once the installation is complete and the product opens, you are prompted to enter your serial number.

  3. Select Activate now.

    Select Activate now
  4. Enter the serial number to activate your Elements product, and select Next.

    Enter the serial number

     The serial number for Adobe Photoshop Elements starts with 1057, and for Adobe Premiere Elements it starts with 1143.

    Your Elements product opens successfully.

Step 4: Get to know Elements