Adobe® Technical Account Management (TAM) Services for Adobe® Experience Cloud

Optimize performance with comprehensive services for Adobe Experience Cloud

 

Adobe® Experience Cloud TAM Services provide a comprehensive set of pro-active and diagnostic services, designed to help you look beyond technical challenges and plan for the opportunities that lie ahead.

 

As you put your digital marketing strategy into action, TAM Services for Adobe® Experience Cloud optimize your digital marketing environment by eliminating technical barriers to success.

 

What do the packages include?

 

Adobe® TAM Services combine the right mix of services to match the unique solution needs of your organization. The two service packages are:

       1. Premium

           Premium is generally a good fit for one Experience Cloud solution.

       2. Preferred

           Preferred is a better fit for customers with two, or more, Experience Cloud solutions, or one solution deployed in multiple             regions, or with multiple complex projects. 

 

The service packages include the following components:

  Premium Preferred
SUPPORTABILITY SERVICES    
 Environment Assessment

 Integration Footprint

 Technical Roadmap Review

MAINTENANCE SERVICES    
 Software Maintenance Checks

 Data Feed & Reporting Oversight

 New Release Enablement

MONITORING SERVICES    
 Technical KPI Monitoring
 Global Event Monitoring

CUSTOM SERVICES    
 Customized Technical Documentation  
 Integration Planning  
 Custom Event Monitoring  
 Advanced Testing  
     

Key benefits for your organization

Reduce Complexity − Get recommendations for efficient and effective solution usage

Mitigate Risks − Plan for new releases, new capabilities and integrations across solutions

Maximize ROI − Leverage our expertise to manage global and custom events to success

 

For more information:

To learn more about Adobe® TAM Services for your organization, contact your Adobe® Account Executive or Engagement Manager.  You can also download the TAM_Services_DataSheet.pdf below to share in your organization.

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