User Guide Cancel

Create and modify skills and levels

  1. Learning Manager User Guide
  2. Introduction
    1. New features summary
    2. Release Notes
    3. System requirements | Adobe Learning Manager
    4. Adobe Learning Manager reference site (ALM reference site) package for AEM Sites
    5. Adobe Learning Manager App for Microsoft Teams
    6. Learning Manager compliance to GDPR
    7. Accessibility in Learning Manager
    8. Support for custom domain
  3. Get Started
    1. Getting started as Administrator
    2. Getting started as an Author
    3. Getting started as a Learner
    4. Getting started for Managers
    5. Getting started as an instructor in Learning Manager
  4. Administrator
    1. User log in
    2. Add users and create user groups
    3. Add classroom locations
    4. Create course modules, instances, and learning programs
    5. Content marketplace
    6. Reports
    7. Learning Paths
    8. Learning plans
    9. Manage Learning Manager orders and billing
    10. Job Aids
    11. Certifications
    12. Catalogs
    13. Add users in bulk
    14. Impersonate a Learner and Manager
    15. Multiple SSO Logins
    16. Peer accounts
    17. Create and modify skills and levels
    18. AI-based recommendation of courses
    19. Gamification
    20. Customize learner homepage
    21. Badges
    22. Color themes
    23. Learner transcripts
    24. Waitlist & attendance management
    25. Fluidic player
    26. Announcements
    27. Email templates
    28. Adobe Connect integration
    29. Settings
    30. Notifications
    31. iPad & Android tablet users
    32. Getting started as Administrator
    33. Purge users
    34. Tags
    35. Learning Manager Content Catalog
    36. Custom roles
    37. Catalog labels
    38. xAPI in Learning Manager
    39. Monitoring and moderating Social Learning as an admin
    40. Enable full control of shared catalog
    41. Map skill with skill domains
  5. Integration Admin
    1. Migration manual
    2. Learning Manager Connectors
    3. Integrate Learning Manager with AEM
    4. Install Salesforce package in Learning Manager
    5. Install Microsoft Teams connector
    6. Application developer manual
    7. Learning Manager App for Salesforce
    8. Settings
    9. Manage custom roles via CSV files
  6. Authors
    1. User login
    2. Content library
    3. Creating, modify, and publish courses
    4. Catalogs
    5. Job Aids
    6. Adobe Connect integration
    7. Add learning objects in different locales
    8. User notifications
    9. Email templates
    10. How to choose course modules?
    11. Preview as learner
    12. Settings
    13. xAPI in Learning Manager
  7. Instructor
    1. Modules
    2. Managing learners for your session
  8. Learner
    1. Log in
    2. Profile Settings
    3. Catalogs
    4. Courses
    5. Fluidic player
    6. Learning Programs
    7. Certifications
    8. Job Aids
    9. Badges
    10. Skills & Levels
    11. Gamification
    12. User notifications
    13. Announcements
    14. Waitlist & attendance management
    15. Learning Manager app for Salesforce
    16. Adobe Connect integration
    17. Learner App for mobiles and tablets
    18. Social Learning in Learning Manager
    19. Adobe Learning Manager desktop application
    20. Learner home page
    21. Share to Social Learning
    22. System requirements | Adobe Learning Manager desktop application
  9. Manager
    1. User log in
    2. Manager dashboard
    3. Reports
    4. Learning Objects
    5. User notifications
    6. Learner transcripts
    7. Settings
    8. iPad & Android tablet users
  10. Frequently Asked Questions
    1. Frequently Asked Questions for Administrators
    2. Frequently Asked Questions for Authors
    3. Frequently Asked Questions for Instructors
    4. Frequently Asked Questions for Managers
  11. Knowledge Base
    1. Unable to log in to Learning Manager
    2. Learning Summary does not display current data
    3. Unable to upload a CSV
    4. Generate a HAR file
    5. L1 feedback auto popup does not appear
    6. Unable to view certain courses under catalog while creating a Certification
    7. Unable to view certain course under catalog while creating a Learning Program
    8. Issues in retiring a Learning Program
    9. Unable to assign a badge
    10. Session expires in Learning Manager
    11. Unable to search a course
    12. Troubleshoot migration issues
    13. Troubleshoot Learning Manager app issues
    14. Users get auto deleted in Learning Manager
    15. Publishing issues in the EU domain
    16. Unable to register as external user
    17. Okta Active Directory integration with Adobe Learning Manager
    18. Unable to view learners in a course
    19. Unable to view calendar
    20. Module is not marked complete after completing a course
    21. Unable to achieve a skill after completing a course
    22. Radio buttons are missing
    23. Unable to view file submissions in Learning Manager

Learning Manager Learning Programs are renamed to Learning Paths. This change happens immediately after the October 2021 release and the terminology of Learning Path is reflected for all roles.

Create, assign, and modify skills and levels.

Skills map is a grouping of skill sets, knowledge, and traits of an employee in an organization. These skills maps help companies/organizations to set or raise the performance expectations for its employees. Skills enable employees to align their behaviors to organizational expectations.

Adobe Learning Manager enables you to map the performance of learners based on their skill sets using skills map. When learners complete taking up some courses, learners can know their standing against each skill by viewing the skill maps.

The fundamental purpose of Skills in the Learning Manager LMS is to provide the Administrator with a tool that aligns learning with business goals.

Add a skill

As an Administrator, you can perform the following:

  • Map a domain to a skill.
  • Add multiple levels of a skill.
  • Add a badge to a level.

To add a skill, follow the steps below:

  1. On the left pane, click Skills. Give the skill a name and description.

    Add skill name and description
    Add skill name and description

  2. Assign a domain to the skill. While creating a skill, you can map it with the most relevant skill domains that Learning Manager supports. For more information, see Map skill with domains.

    Start typing the domain in the field and you can see recommendations. Pick the option or options that is/are relevant to the skill.

    Map domain with skills
    Map domain with skills

  3. Assign the levels to the skill. To add a level, click Add.

    You can create and assign Skills to employees. There are various levels to skills and every level requires a certain number of credits to be earned.

    You can assign a maximum of three levels to one skill. The learning path is that of enrolling learners to various Learning Objects, which then translate to a certain number of credits that fulfill the requirements for the various levels of a skill.

    Once these Learning Objects (LOs) and levels have been achieved, the learner is now equipped to perform at a more productive level than before.

    Add skill levels
    Add skill levels


    When you add a skill, you can also assign decimals to credits. The credits are displayed up to two decimal places.

    Decimal support is only available in English.

  4. Choose a badge for the level. From the Badge drop-down list, select an image that must be used as a badge for that level.

  5. To save the changes, click Save.

    Once the skill has been created, you can locate the newly created skill on the Skill page. You can also see the domains and the brief description of the skill. You can also view the levels and the credits that have been assigned to each level.

    List of skills
    List of skills

Assign the skill to learners

Administrators can assign the skills to learners.

After you create your skills and save them, they get listed in the skills page. Now, you can start assigning these skills to learners as follows:

  1. On the Skill page, click the hyperlink with the number of learners enrolled to the skill. For a newly created skill, the number of learners for all levels are zero.

    Number of learners enrolled to a skill
    Number of learners enrolled to a skill

    For this example, add learners for Level 1. Click the hyperlink adjacent to Level 1.

  2. On the Learners dialog, click Add Learners.

    Add learners
    Add learners

  3. Search for learners and add the learners. You can also add user groups.

    Search and add learners
    Search and add learners

  4. To save the changes, click Save.

    After you assign the learners, all learners in a user group, if any, are auto-enrolled to the skill, by default. You can make the learners opt out of auto-enrollment by clicking the Auto Enroll button.

    Turn off auto-enrollment
    Turn off auto-enrollment

  5. After you click Close, you can see the total number of learners who have been assigned to the skill that you had created.

    In this example, there are two individual learners and three learners in a user group.

    Learners assigned to a skill
    Learners assigned to a skill

Assign the skill to a course

Once you create the skill, an author can create a course, and assign the skill to the course.

Assign skill to a course
Author assigns the skill to a course

After the author publishes the course, on the Skill page, you can see the count of the courses associated with a skill level, which is incremented when you assign the skill to a new course.

Skill assigned to the course
Skill assigned to the course

Assign a job aid to the skill

Job aids are training content that a learner can access without enrolling in any specific learning object like a Course or Learning Program.

While creating a job aid, an author can associate a skill level with it. Creating a job aid with no skill and associating it to a course with a skill does not link the skill to the job aid.

Create a job aid
Create a job aid

On the Skill page, you can see the number of job aids associated with that skill level.

Job aid assigned to the skill
Job aid assigned to the skill

Search a skill

Search for any skill by typing the name of the skill and choosing the skill from the options present. Type-ahead search is also applicable here.

You can search for skills in both the Active and Retired sections of the Skills page.

Edit a skill

On the Skill page, click the skill that you want to modify. In the Edit Skill dialog, make the required changes, for example, 

  • Adding or deleting a skill domain.
  • Editing the name and description of the skill.
  • Adding a skill level or modifying an existing level.
  • Adding or deleting a badge for a skill.

After you have made the changes, click Save.

Retire a skill

To retire a skill, on the Skill page, select the skill that you want to retire.

From the Actions menu, on the upper-right corner of the page, click Retire.


When you retire a skill, the skill no longer appears on the course.

When a skill is retired, it cannot be associated with any more courses or job aids or assigned to learners until it is republished. The existing associations and assignments are not affected by retirement of the skill.

Republish a skill

Once you have retired a skill, the retired skill appears in the Retired tab. The tab displays the list of all skills that are retired.

To republish a retired skill, choose the skill, and from the Actions menu, click Republish.

This restores the skill and you can see the skill again in the Active tab.

Delete a skill

You can only delete a skill that has been previously retired.

In the Retired tab, select the skill that you want to delete, and from the Actions menu, click Delete.


You can delete a skill only when it is not associated with any learners, courses, or job aids.

Assign skills to instructors

Add a CSV file that consists of the skills of instructors. These skills are then added to the list of skills.

  1. On the upper-right corner of the screen, select Add > Assign skills to instructor.

  2. Upload a csv. The columns in the CSV are: 

    • Skill Name 
    • Skill Level 
    • Instructor Email or Instructor UUID 

    For UUID-enabled accounts, replace the Instructor Email column with Instructor UUID. 

    Click Save.

    Add instructor skills CSV
    Add instructor skills CSV

  3. You'll see a confirmation pop-up message. 

    Note: The following error message pops up if the CSV has incorrect fields. 

    Error message if CSV has incorrect fields
    Error message if CSV has incorrect fields

Skills page

On the Skills page, there is a column called Instructors, which denotes the number of instructors assigned to a skill. If you click the number of instructors, you see a pop-up, which displays the instructors assigned to the skill.

Skills assigned to instructors
Skills assigned to instructors

Download the skill assignment CSV 

  1. On the Skills page, click Add > Assign Skills to instructor. 
  2. On the dialog, click Previously Added Assignment. 
  3. The CSV that you uploaded last will be downloaded. 

We recommend that you download the skill assignment CSV first, edit it, and then upload the file.

Frequently Asked Questions

  1. How can I remove a learner from a skill?

    You cannot remove a learner from a skill. You can however add new learners or user groups to the skill.

  2. How to auto-enroll learners to a skill?

    Auto enrollment feature is for user groups only. When you enroll a user group, for example, All Authors, to a skill and save it, by default, Auto enrolment is enabled. So any new additions to the user group All Authors are also assigned the skill.

    If you stop auto enrollment for that skill level for All Authors, any new users that get added to the All Authors user group are not assigned the skill.

  3. How to restart auto enrollment?

    Enroll the same user group to the skill level again for which Auto Enrollment had been stopped.

    Doing so restarts Auto Enrollment, and also the learners that were added to the group when this feature was Off, are assigned the skill now.

    That is, whenever you re-enroll a user group to start Auto Enrollment, it refreshes the user group members and assigns the skill to all current members.

  4. How can I assign a skill to a course?

    See the section Assign skills to a course for more information on the procedure.

  5. How do I change a skill level?

    To change a single or more levels in a skill, edit the skill, and modify the properties of the existing levels.

  6. How do I enable badges and skills so that they are tied to course completion?

    Skills can be tied to course completion while creating a course as an author. In the Settings section, you can set the skill criteria for course completion.

    Course skills
    Course skills

    To enable badges for course completion, in the Instances section of the Author app, enable the required badge.

  7. Can an Admin mark a badge as complete even if the badge shows "In Progress"?

    An Administrator can mark a Learning Object as complete. Skill and badges are associated with the Learning Object, and they cannot be marked Complete separately.

    In other words, to achieve the badge, one must complete the associated Learning Object.

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