Troubleshooting & help
For the moment Substance Alchemist on Creative Cloud is only available on Creative Cloud Enterprise plans. See substance3d.com for options as a consumer.
For solutions to a "failed to install" error, see Error: "Failed to install" Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.
Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.
You can install Substance Alchemist and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.
This page walks you through the basics interface concepts and creating projects.
This page explains how to create materials.
The full, external documentation for Substance Alchemist can be found at substance3d.com.
Community
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